PeopleLooker has a rating of 1.6 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleLooker most frequently mention credit card, customer service, and false advertising problems. PeopleLooker ranks 32nd among Background Check sites.
This company responds to reviews on average within 9 hours
Didn't get all the info I wanted but I got enough to point me in the right direction and I found just about everything I was looking for.The customer service was phenomenal! I wrote an email to support 2 times and they got back super fast and offered alot of help towards my issues. They were very friendly and took the time to answer all my questions. I would definitely use them again in the future.
They advertise "don't waste your money" then make you go through this long process just to ask for card info at the end. These guys can't tell you anything special and it's certainly not free. Scam, false advertising, terrible quality.
Was trying to find out who was behind a specific anonymous social media account that was harassing me. They need to tell users that they can only find people if you have their first and last name.
Since they can only provide information on what's is available it's ok. If the information is layed they can't find the owner of email. Used the email for weeks talked to person. Wanted more information. Can't find information. Same with phone numbers. I talked to person several times. Can't find number. Some things are deeply layered the information isn't available. Did the 7 day free trail.
Hi Carol,
We thank you for your review.We continuously strive to update and expand our databases in order to provide the most current and accurate information. Glad you were able to try out our website. Please know that you always have access to log back in and reactivate if you need our services again in the future.
Respectfully,
PeopleLooker Customer Care
This was an excellent app until it stopped allowing me in to review the person I was looking for. I'm hoping this will be fixed as I really enjoy and find this app useful.
PeopleLooker is a simple website that allows you to learn about people. We have records about ages, addresses, email addresses, phone numbers, criminal records and so much more!
When we started PeopleLooker, one of the things we noticed is that, even with laws like the Freedom of Information Act guaranteeing access to public information, public records searches could be difficult and expensive. Many of our customers are surprised at how affordable our background check services are. That is because we focus on a subscription model, which is oftentimes less than the price of a single background check through many other services. There are many companies out there that offer background check services. However, at PeopleLooker our customer-focused and customer-driven approach to people searching services sets us apart from the competition. If you have questions about the process or simply need help, you can call us, toll-free, at 1-800-218-3309, 8 am-10pm Monday-Friday and 10 am-8pm Saturday and Sunday. Or you can email us at support@peoplelooker.com. Our highly trained customer service representatives can help you with any questions you may have, ensuring you get the most out of your use of our services.
Hi There,
We are more than happy to assist you! Under the Social Media search option, you can enter the username or social media profile to search. We are happy to assist you further with additional tips for your search. Please email support@peoplelooker.com for further assistance.