Hyderabad, Andhra Pradesh 500081., India
PeopleLink's VC offerings (both instavc & UTP along with their hardware lineup) have a long way to go before becoming a world class product. The User Interface is really confusing for both UTP and Instavc but i must say that its improved a little bit in the latest version of Instavc. They claim that these solutions work in conditions where very less bandwidth is available (like 100kbps) but we found the results to be otherwise. The video still runs but there are so much artefact's that you cant even recognize the participants on the far side. Audio works without an issue but then again this is advertised as a VC product. When it comes to the hardware offerings, all the camera's and processing hardware are OEM from china and you can find them in alibaba.com being offered by alot of vendors on that site under different names. so its not even a ODM product. We also noticed that unlike other vendors peoplelink implements very weak security for their products. On example is that while a meeting is in progress, any user having the meeting room id can barge in and join the meeting. There is no lobby functionality of any sort available to ensure that the meeting moderator can decide as to who can attend and who cannot. This is a common feature in most of the common VC products. Another important find is with their hardware offering. Peoplelink advertises that their FX codec to be their hardware endpoint but we found that its a dell optiplex desktop pc with the badge in the front swapped with a peoplelink logo. It even boots up with a dell logo to a windows desktop where there is utp installed. When we confronted peoplelink regarding the same they mentioned that in the indian market the pc is considered a codec and they havent had any issues with customers. We found this hard to believe because a PC is not a codec and offering from polycom , lifesize etc have codec's which are purpose built devices and not just "pc's". No where in the site or datasheet for the FX is it mentioned that it runs on windows 10 and that its a PC.
creates a face-to-face experience through its powerful design that allows you to collaborate with your peers in Full HD, It provides great productivity benets to transform your business. Many organizations and Individuals have leveraged the potential of this product to optimize costs, make quicker decisions, improve and enhance communication
I have implemented a rental basis solution for my business where I have been benefited many times and now planning to go with the complete package. Peoplelink's HD Video Conferencing works so well within a low bandwidth that no other solution is in comparison to it. It has many inbuilt features like documents, desktop, presentation sharings, IM and Web browsing, audio video sharing and recording and many other important features that are mostly necessary in any conference. It has a complete solution bounded in a single software that will be best useful for any kind of business.
We are now using PeopleLink Video conferencing on regular basis, and we are totally satisfied with the video quality and we do not find any latency or blurriness of the images during the time of the conference.
We also had a glance on the way the solution works even in low bandwidth, by which we are able to connect with the remote offices. We are happy to be integrated with PeopleLink we will continue our relationship for years long for connecting more number of concurrent locations.
I am using PeopleLink HD ready telepresence since a year. I am very satisfied of their support team and services. I will firmly refer their service.
Customer Questions & Answers
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flawless video conferencing - over 3G. First of all you have so many versions of your app on both the play store and apple store that customers are confused as to which one to download and use. No VC system works well when used with a 3G connection let alone yours. What you made is a sales pitch but trust me the client will regret buying your solution when he realizes that the quality of the call is pathetic but then again it all depends if you plan to have a long term relationship with this client. To me, honesty matters and what you gave above is not an honest answer.
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You cannot compare peoplelink's offerings (InstaVC and UTP) to any cloud VC/Collaboration products like Skype for business / teams / Zoom etc since it is still based on a client/server architecture (not yet cloud) and has a long way to go in terms on UI/Features etc in order properly compete with the vendors mentioned above.
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About PeopleLink (from the business)
We offer HD Video Conferencing Solutions for Boardrooms of large enterprises using only one third of bandwidth of comparable solutions. With our Professional, Affordable, Secure video conferencing software services, you can virtually meet anyone in the world over the internet and not just installed locations. Our Video conferencing technology works on the model of concurrent users.
As many users can get connected simultaneously equivalent to the number of licenses purchased, irrespective of their location. For example, if you purchase 10 licenses, you can simultaneously connect any of your 10 locations and not just any fixed locations (unlike other competitor products, where you can connect only installed locations on video conference meetings).