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PDFSimpli has a rating of 3.9 stars from 1,292 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, and easy process. PDFSimpli ranks 7th among Software sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
No positive highlights yet
I found it very easy and simple thank you what did you choose that PDF supply love the replacement card for free
The PDF editor works pretty well, however it is advertised on Google as free (at least for 24 hours in the most charitable reading of the site description). It is not. You can edit your document but the download function is behind a paywall. Luckily, the 14-day trial isn't too much, but then charging over $30/month after that period and hiding it in the fine print, especially when the monthly subscription is only 25, is pretty egregious. Will be sure to cancel soon.
Literally bull$#*! how yall claim its free and then charge right at the last second, unfortunately i had to pay because im in a rush, but yall knew that.
Easy to use and with my first experience was what I needed as an online.pdf reader and editor.
Searched the web and you looked like what I needed
Hello,
Thank you for taking the time to leave us your feedback and for awarding us a 5-star rating. Your input is invaluable as we continuously strive to enhance our services for our future clients. We're delighted to hear that our product met your needs effectively.
Best regards,
PDF Simpli
Very easy to use. Only complaint is that it's not free as stated, but the cost is minimal.
Ease of use
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, I would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss the situation.
Best regards,
PDFSimpli
Not only did they falsely advertise their "Free" service but they bait and switch you once you've spent all your time editing your document and at the last second tell you oh by the way its $2 for 14 days of access. Which granted is not that much money but for a website that advertises as a "Free PDF editor" it isn't actually free. In their plain language on the website it says "Free PDF editor. Easily Upload, Edit, and Download." This would make the common consumer think that the download is also FREE. Don't use this website. Don't pay them your money. They should be sued for false advertisement.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
A bit suspect of the checkbox i had to check acknowledging that my bank account will be charged nearly $40 a month unless i "cancel anytime". I was under impression i could make a one-time payment to convert a PDF doc to JPEG... but alas... y'all up to something. Smh. Thanks for the conversion tho, i needed it to upload a pic to eventbrite.
It came up as a top result when i googled "convert PDF to JPEG"
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. The trial option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95 every 4 weeks until canceled.
Additionally, we do offer lower rate subscriptions for single users starting as low as $3.95 up to $12.95. Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I found it very easy and simple thank you what did you choose that PDF supply love the replacement card for free
Enjoyed it being free to replace my social security card
Hi,
Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.
Sincerely,
PDF Simpli
This time, it was simple. However, I have waited many hours on the phone, having been given a more complex form, only to be cut off when your office closed.
Hello,
Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. We strive to provide efficient and seamless service to all our customers, and it's disheartening to hear about the frustration you encountered during your previous attempts to reach us. Rest assured, we take your feedback seriously and will work diligently to ensure smoother experiences in the future. If there's anything specific we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly at 1-844-898-1076 9:30 AM to 6:30 PM AST or via email at support@pdfsimpli.com. Thank you for your patience and understanding.
Best regards,
PDF Simpli
I choose this site expecting a free service. Even though I am getting 14 days of service, which I probably won't need for $1.95, I only needed to change one number in an address. This site held my document captive for $2.00 because I needed to update an address, by one number, my husband typed in incorrectly on a PDF file. As a former Executive Secretary, I did all the work, you should pay me my going rate of $45.00 and hour.
Because my husband made a one number mistake on a PDF application and your advertisement said I could correct it for free. However, it neglected mention that in order to get the document back, after making your correction, you had to pick a paid plan.
Hello,
Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and want to clarify that while we offer a 14-day trial for $1.95, we also have a free "Delayed" option that will deliver your document within 24 hours without charge. This option may have been more suitable for your needs.
If you have any further questions or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help. Additionally, if you wish to cancel your subscription, you can do so at any time.
Best regards,
PDF Simpli
I prefer not to pay for adding 3 images to a document but im lazy so this worked out ig
First google search
Hello,
We appreciate your feedback! We're pleased to hear that you choose PDF Simpli our service was able to assist you with your document needs. If you have any questions or need further assistance in the future, feel free to reach out to us at support@pdfsimpli.com.
Best regards,
PDF Simpli
The price was right
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Hello,
Thank you for taking the time to provide feedback on your experience with PDFSimpli.com. We're glad to hear that you found our website easy to use and appreciated the efficiency of the downloading process. We strive to create a seamless and user-friendly experience for our customers, and your feedback reinforces our commitment to continuous improvement. If there are any specific areas where you believe we can enhance our service further, please don't hesitate to reach out. Thank you for choosing PDFSimpli.com.
Regards,
PDFSimpli
Hi,
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Merging Files could be better. And Overall feels like some stuff could have been free or a really cheep cost per year
Honestly clicked and thought it was free. And already had the doc all done so did not want to do it again
Hello,
Thank you for your feedback regarding our services at PDFSimpli.com. We appreciate your input and take all suggestions seriously as we continually strive to improve our offerings. We understand the importance of efficiency in this process of merging files so we apologize for the inconvenience. We are constantly working to enhance our merging feature to provide a smoother experience for our users. In terms of pricing, we aim to strike a balance between offering valuable features and maintaining affordability for our users. We'll certainly take your suggestion into consideration as we review our pricing structure in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.
Best regards,
PDF Simpli
Its simple and accessible.
Hello,
Thank you for your 5-star review! We're delighted to hear that you had a perfect experience with PDF Simpli. Your satisfaction is our priority. If you ever need assistance or have any feedback, please don't hesitate to contact us at support@worksimpli.io or 1-844-898-1076.
Best regards,
PDF Simpli
To fill in a form
Hi,
Thank you for taking the time to leave a review. All our customers have a Welcome Guidebook where you can find help to complete any task available on the website. We hope this can be of assistance.
Regards,
PDF Simpli
It took me 3 times over the course of 6 months to get the subscription cancelled! I kept seeing the charge on my bank account after cancelling online, then trying to cancel through Apple Pay because it was what was used to purchase the trial. When I saw the charge come through this month I was livid. I called them and finally got through an actual person and demanded a refund and immediate cancellation. Don't trust them. Make sure you get a confirmation direct from them you had cancelled otherwise they will continue to charge you their subscription fee monthly hoping you don't catch it and it slips through. Shady bastards with poor business ethics is what they are.
Tip for consumers:
Don’t trust them.
Products used:
PDFSimpli
Hello,
Thank you for reaching out to us. We appreciate your feedback regarding your recent cancellation experience.
If you had canceled through our site or any of the methods listed below, you would have received this automated confirmation email.
Regarding your mention of canceling through Apple Pay, we'd like to clarify that we don't currently have an app associated with PDFSimpli, which is why canceling through Apple Pay isn't an option. Our cancellation process requires users to manually close their accounts either through our website, our 24-hour chat support, our customer service phone line, or our support email.
We apologize for any misunderstanding on your end and want to ensure that you have the necessary information to close your account successfully in the future. If your account remains open, it will indeed auto-renew, similar to any subscription service.
Please feel free to reach out to any of our support channels mentioned above if you need further assistance with canceling your account or have any other questions. We're here to help and committed to providing excellent customer service.
Thank you for your understanding, and we appreciate your business.
Best regards,
PDF Simpli Team
Reasonable cost and a quick conversion. Thanks
Asked Coogle for some options and PDF Simpli looked best
Hello,
Thank you for your 5-star review! We're glad to hear that you found PDF Simpli to be reasonably priced and that the conversion was quick. Your satisfaction is our priority. If you ever need assistance or have any feedback, please don't hesitate to contact us at support@worksimpli.io or 1-844-898-1076.
Best regards,
PDF Simpli
Didn't have the time to look for something more transparent about pricing. But that's what you hope, no?
Hi,
Thanks for the 3 star rating. We are sorry for the inconvenience. PDF Simpli works with a user based system in which every user must choose the trial plan where IT IS explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.
Sincerely,
PDF Simpli
User friendly. Affordable pricing.
Google search.
Hi,
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
For personal and Business use
Hello,
Thanks for reaching out. Did everything work fine for you? Let us know, as this will help improve our services for future clients. You can reach out to us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
I didn’t Socual Security did
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Also, just to clarify, here at PDF Simpli we offer forms and an editor with tools where you can get the documents that you need. If you purchased the security card replacement form that we offer, it is available for you to download after filling it out. We do not send it to the S.S offices, you would have to send it yourself so then you can receive your card.
Best regards,
PDF Simpli
Great today! Thank you!
Found online and seemed simple and affordable
Hello,
Thank you for taking the time to provide feedback on your experience with PDFSimpli.com. We're glad to hear that you were attracted by our product. We strive to create a seamless and user-friendly experience for our customers, and your feedback reinforces our commitment to continuous improvement. If there are any specific areas where you believe we can enhance our service further, please don't hesitate to reach out. Thank you for choosing PDFSimpli.com.
Regards,
PDFSimpli
Hi,
Thank you so much for your feedback! We're thrilled to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback.If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
Total waste of time. I tried to cancel my account and two days later it was still active. The chat help is rude.
Tip for consumers:
Total waste of time, very poor service.
Products used:
PDF to Word converter
Hello,
We apologize for the inconvenience you experienced with canceling your account and for any negative interactions you may have had with our chat support team. We take customer satisfaction seriously and strive to provide excellent service at all times.
Please rest assured that we will investigate the delay in canceling your account and address any issues with our chat support team's behavior. Your feedback is valuable to us, and we will work to improve our processes to ensure a better experience for all our users.
If you have any further concerns or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help.
Best regards,
PDF Simpli
Payments rejected with mastercard for no apparent reason. Frustrating!
Google search
Hi
I'm sorry to hear that you're experiencing issues with your Mastercard payments. Try using these option:
Check card details, Contact your bank they might implemented any additional security measures for online transactions. You can use other payment methods like Paypal or another credit card
Gain trust and grow your business with customer reviews.
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli