• PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 3.9 stars from 1,232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, and easy process. PDFSimpli ranks 7th among Software Other sites.

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 69.6%
Positive
817
Neutral
123
Negative
234
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They'll say ok you are cancelled then charge again and again and only way to stop is cancel your atm or credit card!
  • Customer Service is rude... no way you can cancel the charges once the invoice gets sent!
How would you rate PDFSimpli?
Top Positive Review

“Literally bullshit how yall claim its free and then...”

Patricia T.
4/5/24

Literally bull$#*! how yall claim its free and then charge right at the last second, unfortunately i had to pay because im in a rush, but yall knew that.

Top Critical Review

“The PDF editor works pretty well, however it is advertised...”

Adam J.
2/5/24

The PDF editor works pretty well, however it is advertised on Google as free (at least for 24 hours in the most charitable reading of the site description). It is not. You can edit your document but the download function is behind a paywall. Luckily, the 14-day trial isn't too much, but then charging over $30/month after that period and hiding it in the fine print, especially when the monthly subscription is only 25, is pretty egregious. Will be sure to cancel soon.

Reviews (1,232)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (18) customer service (16)
Thumbnail of user patriciat2259
1 review
0 helpful votes
April 5th, 2024
Verified purchase

Literally bull$#*! how yall claim its free and then charge right at the last second, unfortunately i had to pay because im in a rush, but yall knew that.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user joem3425
1 review
0 helpful votes
April 13th, 2024

Not only did they falsely advertise their "Free" service but they bait and switch you once you've spent all your time editing your document and at the last second tell you oh by the way its $2 for 14 days of access. Which granted is not that much money but for a website that advertises as a "Free PDF editor" it isn't actually free. In their plain language on the website it says "Free PDF editor. Easily Upload, Edit, and Download." This would make the common consumer think that the download is also FREE. Don't use this website. Don't pay them your money. They should be sued for false advertisement.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user philipn263
1 review
0 helpful votes
August 10th, 2023
Verified purchase

Nice platform and great pricing! So far I always end up at this one because it always works correctly.

Reason I chose this business:

Convert scanned doc

Thumbnail of user ethanx130
1 review
0 helpful votes
November 14th, 2023
Verified purchase
Thumbnail of user rony220
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I prefer not to pay for adding 3 images to a document but im lazy so this worked out ig

Reason I chose this business:

First google search

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

We appreciate your feedback! We're pleased to hear that you choose PDF Simpli our service was able to assist you with your document needs. If you have any questions or need further assistance in the future, feel free to reach out to us at support@pdfsimpli.com.

Best regards,
PDF Simpli

Thumbnail of user billf1012
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Very easy to use. Only complaint is that it's not free as stated, but the cost is minimal.

Reason I chose this business:

Ease of use

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, I would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss the situation.

Best regards,

PDFSimpli

Thumbnail of user gregoryi192
1 review
0 helpful votes
February 13th, 2024
Verified purchase

This time, it was simple. However, I have waited many hours on the phone, having been given a more complex form, only to be cut off when your office closed.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention, and we apologize for any inconvenience you experienced. We strive to provide efficient and seamless service to all our customers, and it's disheartening to hear about the frustration you encountered during your previous attempts to reach us. Rest assured, we take your feedback seriously and will work diligently to ensure smoother experiences in the future. If there's anything specific we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly at 1-844-898-1076 9:30 AM to 6:30 PM AST or via email at support@pdfsimpli.com. Thank you for your patience and understanding.

Best regards,

PDF Simpli

Thumbnail of user joseu193
1 review
0 helpful votes
November 15th, 2023
Verified purchase
Thumbnail of user emilyk780
1 review
0 helpful votes
April 6th, 2024
Verified purchase

Pretty good so far. Just starting to use so I don't have a true opinion yet.

Reason I chose this business:

Functionality, products, cost and ease of use.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.

Sincerely,

PDF Simpli

Thumbnail of user ryanj170
3 reviews
0 helpful votes
April 7th, 2024
Verified purchase
Reason I chose this business:

The price was right

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user bryanc898
1 review
0 helpful votes
February 16th, 2024
Verified purchase

Merging Files could be better. And Overall feels like some stuff could have been free or a really cheep cost per year

Reason I chose this business:

Honestly clicked and thought it was free. And already had the doc all done so did not want to do it again

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback regarding our services at PDFSimpli.com. We appreciate your input and take all suggestions seriously as we continually strive to improve our offerings. We understand the importance of efficiency in this process of merging files so we apologize for the inconvenience. We are constantly working to enhance our merging feature to provide a smoother experience for our users. In terms of pricing, we aim to strike a balance between offering valuable features and maintaining affordability for our users. We'll certainly take your suggestion into consideration as we review our pricing structure in the future. If you have any further suggestions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.

Best regards,

PDF Simpli

Thumbnail of user jm1673
1 review
0 helpful votes
July 28th, 2023
Verified purchase

I have used the service previously and found it to be an excellent time saver and helpfull resource

Reason I chose this business:

Have used it previously

Thumbnail of user nicolev913
1 review
0 helpful votes
November 17th, 2023
Verified purchase

Thanks very much for sending me my social security card I really appreciate it thank you

Reason I chose this business:

It was quick and easy

Thumbnail of user alicec916
1 review
0 helpful votes
March 25th, 2024
Verified purchase

First time tried to save and website froze i lost 3 hours worth of work. You're lucky it worked 2nd time or this would be a different toned email

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Thumbnail of user matthews2939
1 review
0 helpful votes
December 1st, 2023
Verified purchase
Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us.
We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user davidp5803
2 reviews
0 helpful votes
February 16th, 2024
Verified purchase
Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for taking the time to provide feedback on your experience with PDFSimpli.com. We're glad to hear that you found our website easy to use and appreciated the efficiency of the downloading process. We strive to create a seamless and user-friendly experience for our customers, and your feedback reinforces our commitment to continuous improvement. If there are any specific areas where you believe we can enhance our service further, please don't hesitate to reach out. Thank you for choosing PDFSimpli.com.

Regards,

PDFSimpli

Thumbnail of user gloriaz223
1 review
0 helpful votes
November 2nd, 2023
Verified purchase

It tool a while for me to catch on but that is going to happen frequently.

Reason I chose this business:

Came up first in my search

Thumbnail of user margareti703
1 review
0 helpful votes
February 18th, 2024
Verified purchase
Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hi,

Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. We are happy to hear you had a positive experience at PDFSimpli! We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Thumbnail of user jessicad2145
1 review
0 helpful votes
March 1st, 2024
Verified purchase

I choose this site expecting a free service. Even though I am getting 14 days of service, which I probably won't need for $1.95, I only needed to change one number in an address. This site held my document captive for $2.00 because I needed to update an address, by one number, my husband typed in incorrectly on a PDF file. As a former Executive Secretary, I did all the work, you should pay me my going rate of $45.00 and hour.

Reason I chose this business:

Because my husband made a one number mistake on a PDF application and your advertisement said I could correct it for free. However, it neglected mention that in order to get the document back, after making your correction, you had to pick a paid plan.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. We're sorry to hear about your experience. We understand your frustration and want to clarify that while we offer a 14-day trial for $1.95, we also have a free "Delayed" option that will deliver your document within 24 hours without charge. This option may have been more suitable for your needs.

If you have any further questions or need assistance, please don't hesitate to contact us at support@worksimpli.io. We're here to help. Additionally, if you wish to cancel your subscription, you can do so at any time.

Best regards,

PDF Simpli

Thumbnail of user adamj963
1 review
0 helpful votes
February 5th, 2024
Verified purchase

The PDF editor works pretty well, however it is advertised on Google as free (at least for 24 hours in the most charitable reading of the site description). It is not. You can edit your document but the download function is behind a paywall. Luckily, the 14-day trial isn't too much, but then charging over $30/month after that period and hiding it in the fine print, especially when the monthly subscription is only 25, is pretty egregious. Will be sure to cancel soon.

Reason I chose this business:

I needed it because my normal pdf software wasn't working. I chose it because it was advertised as free and I didn't leave because the software was pretty solid and got what I needed done easily.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. Also to clarify the $25 monthly, that would be by selecting the annual subscription where it is an estimate per month. However, the plan has to be paid upfront for the whole year to a total of $299.00

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Thumbnail of user francoisel12
2 reviews
0 helpful votes
December 15th, 2023
Verified purchase

Thank you! You are a life Saver!

Reason I chose this business:

I have tried it before! I just can't afford it right now, unfortunately...

Thumbnail of user christopherk1504
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

Very easy to use. Easy to line up the form fields and create a professional looking document.

Reason I chose this business:

Working from home with no printer and needed to email an urgent document.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your feedback! We're glad to hear that you found PDFSimpli.com easy to use and that it helped you create a professional-looking document. If you have any further questions or need assistance, feel free to reach out to us. We're here to help!

Sincerely,

PDFSimpli

Thumbnail of user km1275
1 review
0 helpful votes
February 19th, 2024
Verified purchase
Reason I chose this business:

Its simple and accessible.

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your 5-star review! We're delighted to hear that you had a perfect experience with PDF Simpli. Your satisfaction is our priority. If you ever need assistance or have any feedback, please don't hesitate to contact us at support@worksimpli.io or 1-844-898-1076.

Best regards,

PDF Simpli

Thumbnail of user amyr2099
1 review
0 helpful votes
December 8th, 2023
Verified purchase
Thumbnail of user rachx188
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Reasonable cost and a quick conversion. Thanks

Reason I chose this business:

Asked Coogle for some options and PDF Simpli looked best

Thumbnail of user nicoleg1108
Sarah H. – PDFSimpli Rep

Hello,

Thank you for your 5-star review! We're glad to hear that you found PDF Simpli to be reasonably priced and that the conversion was quick. Your satisfaction is our priority. If you ever need assistance or have any feedback, please don't hesitate to contact us at support@worksimpli.io or 1-844-898-1076.

Best regards,

PDF Simpli

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From the business

PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.

We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.

Business History

WorkSimpli is an emerging web-based platform transforming the workplace by offering streamlined products designed to simplify work-related tasks. Developed as a state-of-the-art bundle combining innovative brands, it provides solutions for time-consuming but crucial assignments.

Company Representative

Thumbnail of user nicoleg1108
Sarah H.
Customer Service Representative
Typically responds within 5 days

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