Overview
PDFSimpli has a rating of 3 stars from 1,962 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 5th among Software sites.
Excellent ease of communication and understanding of steps
Very dissatisfied they charge me $49 twice and I never used it their business a scam
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.
We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
It's ridiculous that this is advertised as free and then asks for a credit card.
Hi,
Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 to download the converted document and if you are not satisfied with us then you can cancel it any time before 14 days.
You can upload, edit and convert any document - 100% free. To unlock the ability to download all file formats, you have to pay $1.95 for a 14-day trial. The trial is no risk and we do offer full refunds on all charges for 30 days after the initial transaction date.
You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.
Sincerely,
PDF Simpli
Unexpected cost, it was a surprise. I pray it's secure w/o any problems.
Hi,
We thank you for your review and for the 3 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked for you, so let us know some details!
Sincerely,
PDF Simpli
All Chinese characters are converted to boxes after saved.
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.
Best regards,
PDF Simpli
Ok I like to have more tools like cut picture and text and just move in same page
Hi,
We thank you for your review and 3 star rating. Any feedback is more than welcome as this will help make our services much better for future clients.
Sincerely,
PDF Simpli
Ok the experience was good at tjhis time, im wait to see the document, for final opinion
Hello,
Thank you for your 5-star review! We're pleased to hear that your experience has been good so far. We hope the final document meets all your expectations and assists you effectively with your tasks. If you have any questions or need any assistance, please don't hesitate to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're always here to help!
Best regards,
PDFSimpli
Literally bull$#*! how yall claim its free and then charge right at the last second, unfortunately i had to pay because im in a rush, but yall knew that.
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
It was easy.Easy to follow steps.Very simple to do.Cant wait to see if it worked
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Easy to use and easy to find this tool... I hope it provides the product I'm anticipating
Hello,
Thank you for your fantastic review! We're delighted to hear that you found our tool easy to use and easy to find. We hope it provides the product you're anticipating. If you need any assistance or have any questions, please feel free to reach out to us at 1 (844) 898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.
Thanks again for your support, and we look forward to serving you again soon!
Best regards,
PDFSimpli
Needs work when you adjust text it adds random spaces, you cant realign the document
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Thank you. I am not very tech. Literate so this was simple for me.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Quick and easy. I'm glad I found this website. I'll be using it often in the future.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Didn't know I had to pay. Your header on Google says FREE.
Misleading!
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Muy agil. Todo bien. Me sirvió perfectamente bien para el trabajo que necesitaba
Hola,
Le agradecemos su reseña y la calificación de 3 estrellas. Cualquier comentario es más que bienvenido ya que ayudará a que nuestros servicios sean mucho mejores para futuros clientes. Nos complace saber que nuestro producto funcionó eficientemente para usted.
Atentamente,
PDF Simpli
La traducccion d emi documento no se efectuo
Hola,
Gracias por informarnos sobre esto. Lamentamos los inconvenientes que está experimentando con nuestro sitio web y agradecemos su paciencia. Para ayudarlo mejor, comuníquese con nosotros al 1-844-898-1076 por correo electrónico a techsupport@worksimpli.io. Nuestro equipo de soporte puede identificar y resolver los problemas rápidamente.
Atentamente,
PDFSimpli
Because it makes live easy and quick than what used to happen before
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Its getting me into trouble at work. They're $#*!s when it comes to these things.
Hi,
Thank you for leaving us a 5 star review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
If this was supposed to be a paid service make it clear from the beginning. Don`t let me work 30 min on a document to ask for money afterwards. Junk service. Never coming back again.
Hello,
Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge, or pay for our 14-day trial for just $1.95. Remember to cancel the account, otherwise it will automatically renew for the monthly subscription. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can work something out.
Regards,
PDFSimpli
It was easy to find and use on my documents. It was also not expensive.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli