Overview
PDFSimpli has a rating of 2.9 stars from 1,975 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 9th among Software sites.
Feel mislead. I made a pdf change and all you get me is a silly Word document, very bad transferred. I want my pdf so i made the payment but never again. What a scam.
So far it's been straight forward, unfortunately it starting to get complicated and I'm starting to lose confidence
Excellent software. I thought it would be very hard to use till I click the link.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Okay so far.
I have not yet seen the result.
Hopefully you did a good job.
Hello,
Thank you for your 5-star review! We're glad to hear that your experience has been positive so far. We hope the final result meets your expectations. If you have any questions or need further assistance, please feel free to contact us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help!
Thanks again for your trust, and we look forward to continuing to serve you.
Best regards,
PDFSimpli
Very good...very good...Very good...very good...Very good...very good...
Hi,
Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
Helps with editing assignments for class, especially cheap.
Hi,
We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.
Sincerely,
PDFSimpli
You have been charge to my credit card for 3 months. I sent emails and tried to unsuscribe and i coudn´t I called my bank to ask for help
Hello,
Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.
Best regards,
PDF Simpli
It's fast and easy. I like that I can sign up for a short time for a reasonable price instead of having to commit for a service I won't need on an ongoing bases.
Hızlı bir şekilde pdf dosyasını çevirdi.
Teşekkürler
MERHABA,
Değerlendirmenizi bizimle paylaşmak için zaman ayırdığınız için gerçekten teşekkür ederiz. PDFSimpli ile harika bir deneyim yaşadığınızı öğrenmekten mutluluk duyuyoruz. Görüşlerinize değer veriyoruz ve bizimle olan deneyiminiz hakkında daha fazla ayrıntıyı bize bildirmenizi öneririz. 5 yıldızlı derecelendirme için teşekkür ederiz.
Samimi olarak,
PDF Simpli
The link I clicked on said "PDF Simpli PDFs Online Free - Edit, Save, Print" This was in fact not free. Don't have my physical card with me so caused a hassle on finding a different way to pay so I can get a pdf that i made minimal changes to.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
If you're considering using PDFSIMPLI, I would strongly urge you to look elsewhere. My experience with their customer service has been nothing short of appalling. I've been hung up on multiple times while trying to resolve issues—talk about unprofessionalism.
When I attempted to cancel my subscription, the cancellation confirmation email conveniently arrived only after the renewal payment had gone through. This is a system flaw and a shady business practice designed to lock you in financially.
No Receipt or Payment History: To add insult to injury, there was no way to pull a receipt or payment history from my account. They didn't even send a payment confirmation via email. You're left without proof, making it impossible to dispute any charges with them.
I tried calling their customer service countless times to sort this out, but it seems like they've made themselves intentionally unreachable.
In light of this awful experience, I cannot stress enough how much better Adobe is as an alternative. Not only is it cheaper, but it also offers reliable and efficient service, which is the complete opposite of what you can expect from PDFSIMPLI.
Stay away from PDFSIMPLI if you value your time, money, and peace of mind!
Software does not work and the customer service does not want to cancel the subscription, especially when you called it in, and they will renew the subscription ASAP and charge you $ 39.95 and when you cancel through paypal you WILL NOT receive any refund from them! Do a chargeback though your PAYPAL account and credit card as these people a totally dishonest! BEWARE and do not waste your money on this garbage!
Hi
We offer a 14 day trial for $1.95 for unlimited access. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. If you have a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
The document I worked on has the signature sideways rather than directly on the line as I originally paced it. Right now I'm having difficulty retrieving it to make the necessary correction.
Great, was simply to use. As of now I have not received my document, still waiting.
Hi,
Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Regards,
PDFSimpli
Very misleading. I looked up free programs to edit and they advertised as free but as soon as I was done editing I had to pay to download my documents and print them.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
It didn't save the GD document. Just some wording at the top. I need a photo to download to my Linkedin profile and it can't be a PDF
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
Muy bueno es una inversión bien hecha le ayuda mucho a uno y el documento sale perfecto
Hola,
Realmente apreciamos que se haya tomado el tiempo para compartir su reseña con nosotros. Estamos encantados de saber que tuvo una gran experiencia con PDFSimpli. Valoramos su opinión y le animamos a que nos cuente más detalles sobre su experiencia con nosotros. Gracias por la calificación de 5 estrellas.
Atentamente,
PDF Simpli
It did not unlock the file which was the only reason for purchasing the product.
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.
Sincerely,
PDFSimpli
I wanted the document to be converted to a format that I can change the document, it did not do that
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your positive feedback! We're glad to hear that the process has been straightforward so far, but we regret to hear it's becoming complicated for you. Please don’t hesitate to reach out to our team for assistance. We’re here to help you regain confidence and ensure a smooth experience. Contact us at 1-844-898-1076 or via email at support@worksimpli.io.
Best regards,
PDFSimpli