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I ordered an item 6-weeks ago that PCNation showed "usually ships within 1-2 weeks". I wasn't in a hurry for it, and PCNation had the best price for the item. I sent a request for Status Email this morning. The item had been on back order from their supplier but had finally arrived in their warehouse. I received a call from Customer Service this afternoon in response to my morning email with the news that my Order had arrived and would be shipped early next week. With all the supply chain interruptions these days, I'm happy PCNation didn't cancel my Order, followed up my email with a call, and I'm getting the item at the best price on the internet!
My order was shipped and arrived quickly, however, several weeks later the RAM memory stopped working. I opened a support ticket on their website, and 2 days later a guy responded asking me numerous inane questions (it honestly felt like he was trying to stall the return as much as possible). It took 17 emails back and forth over the span of 3 days for him to send me a link where I could request an RMA. The link didn't work, it kept showing an error message on the website. That was the last time I ever heard from the company, nobody ever replied to my tickets or emails from that point on and they closed the ticket as "resolved". It's also important to mention that their support ticket and messaging system is some third-party cheap solution, which results in an abysmal experience for the customer. It almost feels like the company is run by a teenager in some basement.
I ordered an item 6-weeks ago that PCNation showed "usually ships within 1-2 weeks". I wasn't in a hurry for it, and PCNation had the best price for the item. I sent a request for Status Email this morning. The item had been on back order from their supplier but had finally arrived in their warehouse. I received a call from Customer Service this afternoon in response to my morning email with the news that my Order had arrived and would be shipped early next week. With all the supply chain interruptions these days, I'm happy PCNation didn't cancel my Order, followed up my email with a call, and I'm getting the item at the best price on the internet!
Tip for consumers:
Happy with the price and Service
Products used:
A 5G Cellular Antenna for my Mobile Router
I was in the market for two video projectors (make and model supplied to me--I was just the shopper). PC Nation had the best price and processed the order promptly so that the projectors arrived within just a few days. Additionally, they followed up with a courteous phone call confirming that I didn't intend, at that point, to purchase mounting brackets. I was supplied with the information for the brackets I'd need when I am ready to secure them. All-around highly positive experience.
I received the shipment within 3 business days of placing the order. Very helpful, friendly staff!
Thank You!
PCNation beat everyone else on price by quite a bit, and even offered free expedited shipping. Item came brand new, undamaged, and works beautifully.
Can always depend on PCNation for best prices, prompt delivery and no problems ever, at least for us. Also great product selection and a website that is easy to navigate.
Ordered a Brother Printer - mine died... Received it in plenty of time and they were extremely helpful in my payment options.
I have done on-line business with PCNation for over 5 years now and I have been very satisfied with their consistent level of service meeting my needs. They always have what I am looking for in stock and ship promptly. I feel PCNation has very fair free shipping policies with reasonable purchasing minimums to benefit from such a valuable service.
Received in record time, as always. No problem with ordering or receiving the goods. Thank you. Will be sure to order again next time we need laminator film.
This was mybfirst time ordering from PC Nation for a Brother MFC-8900CDW. Fast delivery. Will be setting it up today. Pricing was better than other comperitors.
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PCNation is one of the nation? ۪s leading direct dealers in competitively priced brand-name computer components and computer systems. We are a trusted IT supply partner with exceptional customer service and fast delivery. Call us to consult with a profes...
