• PCLiquidations

PCLiquidations

Overview

PCLiquidations has a rating of 4.7 stars from 14,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and shopping experience. PCLiquidations ranks 4th among Computer sites.

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Positive reviews (last 12 months): 87.9%
Positive
138
Neutral
8
Negative
11
7
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What reviewers want you to know

Positive highlights

  • Great customer service and low prices... received my products on time and in great condition.
  • Thanks for the great easy to use shopping experience

Critical highlights

No critical highlights yet

How would you rate PCLiquidations?
Top Positive Review

“A perfect PC shopping experience”

David P.
4/10/24

I had previously purchased a refurbished PC from IBM, and received a POS PC that had all kinds of problems, so I was a little skeptical about doing it again. However, after checking out the reviews and doing some homework, I went ahead and bought a laptop from PCLiquidators. It's a nice laptop without any issues, and I got it for a great price! Shipping was fast, and the laptop was packed well. I would definitely recommend this to anyone!

Top Critical Review

“PC would not boot properly”

Bill H.
1/21/24

There were no issues ordering and receiving the PC. Once received, though, I never got past that "HP Sure Start" or whatever it's called. Luckily, I'm an old pro (literally) at this, and booted it with one of my Windows10 boot sticks.

Reviews (14,904)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72) shopping experience (20)
Thumbnail of user garya1194
1 review
0 helpful votes
February 24th, 2024
Verified purchase

The grade C monitor looks pristine grade A. However, the display port connection does not work, although the monitor recognizes there is a cable connected. The monitor does 'work' connecting to the 30 year old technology VGA connector. I wouldn't write this if the description of a grade C device discusses technical functions. The grades only mention visual cosmetics, not lack of functions.

Thumbnail of user maribelv50
1 review
0 helpful votes
March 25th, 2024
Verified purchase

I was provided a tracking number, that UPS indicated was not picked up as of yet. I was told that there would be another package sent out as a replacement therefore given another tracking number.
Then while still indicating package was not picked up I received the first tracking numbered package.

Thumbnail of user larryp1108
1 review
0 helpful votes
January 15th, 2024
Verified purchase

I am returning the computer. Do not want it. I have sent it back

Thumbnail of user stevek1837
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Kind of disappointed that the first PC was inoperable. OK with the replacement received.

Thumbnail of user donnaj1571
1 review
0 helpful votes
December 31st, 2023
Verified purchase

Received the dell computer and did not care for it. The computer was sent back to you on 12/27/23

Thumbnail of user troyp238
1 review
0 helpful votes
September 26th, 2023
Verified purchase

Shipping arrived fast but phones were not set to default and were configured for wave, we have a summit system

Thumbnail of user josephh2040
1 review
0 helpful votes
March 22nd, 2023
Verified purchase

I received the monitor - it had smudges all over and half the cord wrapped around the base with a weird piece of blue painters tape under the wrapped cord - like I would think just the they may have received it. This did not scream "refurbished" to me. The screen looked good, but the picture had a yellow tint. Even the startup white logo was yellow. I had an identical monitor sitting next to it and its logo was white. Color was obviously off. This monitor had not been refurbished-to my understanding of the word. The good news - I got a quick RMA# and free return shipping label via their web site. If you want used gear with a good return system, then go for it. But I would be hesitant to buy from them again. Found a new BenQ monitor for less $$$ on BestBuy on sale.

Thumbnail of user briand2300
1 review
0 helpful votes
June 21st, 2023
Verified purchase

Monitor works great. Purchase and shipping also good. Monitor has a lot of scratches and cosmetic damage that I didn't see disclosed prior to receiving it.

Thumbnail of user robertb8285
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Chord did not plug into screen properly. Loose connection. Had use old chord.

Thumbnail of user josepha1873
1 review
0 helpful votes
June 8th, 2023
Verified purchase

Got the device, but it still is not working. It is not the phone, it is the network.

Thumbnail of user richardm4220
1 review
0 helpful votes
November 26th, 2022
Verified purchase

I am very picky about keyboards and I was looking for one that had high raised keys and not flat keys like a majority of keyboards have these days. I found an older model Dell keyboard that was EXACTLY what I was looking for. It was refurbished but I didn't care. I just wanted the keyboard I saw and it was only $9.99. The shiping was about the same so $20 for a keyboard was a steal (or so I thought). After waiting almost 2 weeks for it to arrive, when I finally got it IT WAS A COMPELTELY DIFFERENT KEYBOARD AND IT HAD FLAT KEYS. I was frustrated and immediately sent the company an email. They quickly refunded me for the keyboard and I didn't have to return it. I gifted it to a friend and ended up buying a diffrent keyboard from another company. I hope whoever reads this passes it onto the shipping department or to whoever is responsible for pulling products for shipping. Read the invoice and don't send a product that wasn't selected. Nothing more frustrating than waiting two weeks for something to arrive only to find out it's not what you ordered.

Thumbnail of user andrewo56
Andrew O.
1 review
0 helpful votes
June 26th, 2017
Verified purchase

took over 15 minutes, your website was not responding, could've been our internet - unable to determine

Thumbnail of user scottw2081
1 review
0 helpful votes
January 7th, 2023
Verified purchase

I placed an order with a i7 pc. Got an i5 instead. PCL shipped a replacement, but I haven't had the time to unbox it and see if it is correct. I will do so in the next several days

Thumbnail of user smallb31
Small B.
1 review
0 helpful votes
September 12th, 2018
Verified purchase

Mostly good, did not receive tracking information in a timely fashion and was unaware that there would be more than one package. One of the phones did not work, emailed the problem, received an RA the next day and a replacement phone within one week. Will purchase from PCLiquidations in the future.

Thumbnail of user jenniferh357
1 review
2 helpful votes
March 9th, 2018

Received the polycom vvx500 in a timely manner very happy with the delivery time but when powered on the lcd stays blank not sure if im doing something wrong or if the phone is defective.

Thumbnail of user roberts1085
Robert S.
1 review
2 helpful votes
July 1st, 2020
Verified purchase

ordered a phone which I couldn't get to work. Talked to Cust Serv and it turned out to be an office phone which needed a network or something. Agent said he would send me some instructions about returning it but haven't rec'd any info

Thumbnail of user claudiac79
Claudia C.
1 review
0 helpful votes
August 1st, 2020
Verified purchase

Shipping costs are outrageous and should be shown before commitment for purchase. Quite deceptive business practice.

Thumbnail of user robertz73
Robert Z.
8 reviews
0 helpful votes
February 15th, 2018
Verified purchase

It was easy to select a pc and looking forward to a quality product with years of service life.
Once I placed the order I had the laptop in hand in three days. Although I had to send the laptop back due to technical issues and I am in the process of re-ordering another laptop. The service has been very good.

Thumbnail of user edwardk108
edward k.
1 review
0 helpful votes
April 19th, 2018
Verified purchase

Item arrived on time, but was damaged. It's uncertain if it was damaged when packed, or during shipment, however there was no damage on the package.

Thumbnail of user nicholass401
Nicholas S.
1 review
1 helpful vote
August 29th, 2020
Verified purchase

Shipping charges are egregious. $27 for ground shipping for two bags that collectively weigh less than 6 pounds reeks of padding profits.

Thumbnail of user nickb184
1 review
0 helpful votes
April 27th, 2018

Thank you for getting it to me on time and it works well but there was no power plug - had to run around to find one.

Thumbnail of user nathaniela31
Nathaniel A.
1 review
2 helpful votes
July 10th, 2020
Verified purchase

It seems fine. Prices are good and checkout was easy. This is my first time shopping with this sight. I haven't finished the transaction yet and I don't know if I will get my product or if it will be as described yet. So I can't leave a rating higher than three. ... though I will say that making the survey mandatory especially on a customer's first transaction before it has even finished don't help... though I admit that might be a bit nitpicky.

Thumbnail of user davidh1086
David H.
1 review
0 helpful votes
August 10th, 2017
Verified purchase

So far so good, but really want to see the quality of the laptop before I give a whole experience rating.

Thumbnail of user jeremyk136
Jeremy K.
1 review
1 helpful vote
August 5th, 2020
Verified purchase

Purchase price was good, however, in the past I have not had to pay duty fees on the shipping. This time UPS charged me the duty fees ($88) on top of the already expensive shipping cost. Then they charged us the duty fee again when they phones were delivered. I know this is a UPS problem, however i would recommend that you have more shipping options as We have had several issues with UPS as of late.

Thumbnail of user erics599
Eric S.
1 review
0 helpful votes
June 10th, 2019
Verified purchase

It seemed to be exactly what I was looking for, with a responsive chat support, but after two orders that ended up being duds, I'll have to spend my time shopping elsewhere.

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

Thumbnail of user chrisd293
Chris D.
Typically does not respond to reviews

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