• Publishers Clearing House (PCH)

Publishers Clearing House (PCH)

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Overview

Publishers Clearing House (PCH) has a rating of 2.0 stars from 610 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Publishers Clearing House (PCH) most frequently mention clearing house, customer service, and gift card problems. Publishers Clearing House (PCH) ranks 16th among Sweepstakes sites.

  • Service
    74
  • Value
    74
  • Shipping
    67
  • Returns
    55
  • Quality
    76
Positive reviews (last 12 months): 18.8%
Positive
3
Neutral
1
Negative
12
50
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wanted to return the last item but was unable to contact anyone customer service, again NOT WORTH IT!
How would you rate Publishers Clearing House (PCH)?
Top Positive Review

“My point of given young a chance at prize out of poor forgotten county's in America”

O$#*! D.
8/31/23

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Top Critical Review

“Review”

Luke S.
2/23/24

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Reviews (610)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user darrins63
1 review
4 helpful votes
May 23rd, 2022

I have grown up with this company and have played & ordered product for close to 20
Years pch always no hassles with
Returns and give you alot of good offers and there is the games where you can win big money and the games are free like front page
Where you can find any info you need to look up and you get a chance to win real money who
Does that pch that's who I have
Been involved with this company for 20 years and i love the way
They turn everyday people's life's
Around always showing up at the
Wright time of need This company
Takes me back to the seventhies in some ways when life was a little more simple & fun and we had more trust in each other

Tip for consumers:
Just pay attention to what you
are ordering your not going to
find a 2 c diamond for 10 bucks
but there are some fun deals

Products used:
House items , classic models
things for the yard,flags water nozzle,tape, nostalgia signs and
never one problem with returns

Service
Value
Shipping
Returns
Quality
Thumbnail of user robinr710
1 review
5 helpful votes
January 15th, 2022

I have been playing off and on since 2002 (keyword playing). Yes, I have been caught up in the "I could be the next big winner!" mode a few times and felt disappointed after playing game, after game, after game and only receiving one $10.00 check in all these years, and of course not winning the "big prize". BUT I have really liked most of the products I have purchased, such as the 7 pairs of women's gloves with slip resistant grips. I use them a lot when housekeeping, and use them as an extra layer inside gardening gloves and rubber gloves when I wash my dishes. Most of the house cleaning items are very chintzy, but they still come in handy. I have been very happy with DIY home cleaning tip/many use for books, and other books I have purchased over the years.
So my point is buy wisely, google reviews on the products, and take advantage of the occasional "Only 5.99 shipping & handling", and yes the $30.00 free gift. I have received truly beautiful good quality gift cards and bags, and enough little boxes of kitchen gadgets to use them as Christmas stocking stuffer's for my five adult children's homes, also customer service has been very good the couple of times I have had to call.
So to wrap it up, buy occasionally, play games, have fun and don't get caught up in the emotional frenzy.

Thumbnail of user debbiee159
1 review
6 helpful votes
October 26th, 2020

I have been ordering,& spent thousands of $$ at PCH over several years! I am a Presidential Preferred VIP ELITE customer! If I win... I could continue to order alot more! If I don't win soon, will probably have to give up! I am only living on a small as check, so I can't keep on spending on PCH for my dream to win soon! I have hundreds of entries in for the Oct 31 drawing, hundreds of chances on the Ford F 250, & hundreds of chances on the lotto cards! I hope that it's my turn! Please pick me

Thumbnail of user joed255
1 review
2 helpful votes
April 24th, 2018

I have been dealing with pch for over 25 years it is my chance to win the 7,000.00 a week for life I have purchase a lot of merchandise also over those years. I believe it is my time too win. Thank you pch.

Thumbnail of user wadej15
1 review
4 helpful votes
August 17th, 2019

They have backed up everything I have bought from PCH. My suggestion is to enroll in the VIP program. They really back the product by replacing or crediting your account. A hassle-free with a satisfying guarantee included.

Thumbnail of user jessicak459
1 review
5 helpful votes
May 6th, 2020

I give PCH four stars for their marketing of dreams. They are very good at it. Some of their products are unique, not always worth the added 6 or 7 dollars shipping and handling, but that is their standard, so u either buy it or not. Some of their stuff is not up to standard, and returns are difficult.
What I like about PCH is their ability to make u believe u could actually win. ( odds r not in ur favor)... So u can go to bed and dream of something fun. I have been entering PCH for almost 40 years, every state I lived in, by mail, by computer. NEVER won. Can' t even win a silly $50 token prize. I dont appriciate such low odds; I have had a tree fall on my car, a water bottle land in my face in a Home improvement show audience crowd, had a car swerve 5 feet in front of me crash in a building and driver die, won a Turkey on the radio and had a 1965 mustang hit the 1965 mustang I was driving... total both... and walk away from it... But I cant win a simple prize on PCH? Odds just seem a little fishy after 40 years. However... I do thank for the dreams... and secretly hope for that knock on the door.

Thumbnail of user haleyb12
1 review
16 helpful votes
January 24th, 2017

I have actually won from the games they have on pch website. It wqs only ten dollars but I did recieve a check for ten dollars in the mail. I know its not much but it cant be a complete scam. I also enjoy playing the games they have on their website.

Thumbnail of user pearls17
1 review
1 helpful vote
May 11th, 2018

Good luck to me Good luck to me if I meet the prizes patrol I will see I PEARL RENEE SPRINGS love to play at my own risk($$$) I love to play these fun but unexpectedly challengingworkethic games I haven't been playing for a long time almost a years worth I cherish having the opportunity and love making high scores that I push for every play I remember playing so many games and game systems I owned either electronically hand held or T. V operated or basics of mind consuming board games and plentiful hand coordinated toys back in year 1960's or 1900's to be exact i wonder how the setup and settings of the layouts of the games began and updated through times of the days months and years old of PCH I know several other people that was players and luck out or gave in or didn't accomplish enough to their own standards I recently discovered around 8 weeks ago publisher's clearing House hit big money a range amount of 5 or 6 billions in profits from only merchandise also beside that 4 or 5 billions at a celebrated reached goal in retail wherever is this money ending up in the hands of top well deserved valued winners Iam happy to be fortunate and talented oriented to stay focused while competing I must explain to prove to Publisher's clearing House running staff and attendees may this sweepstakes find and bless me with numerous portions of sustainability in cash prizes in it's upsetting and entirely and entity be blessed as always you and the prize Patrol and over seeing bosses I really like experiencing playing in my convenient time but of course time well spent with practice and strength and determination and perseverance and ease and hard working drive and gifts of postive learning and growing believable power while steering to stay alive and alerted and watchful in this publisher's clearing House sweepstakes... thanks best wishes and happy spring time Force's are in bloom until then. Pearl Springs

Thumbnail of user johnp3052
1 review
3 helpful votes
September 2nd, 2020

I have been participating in PCH contest for 38 years. I have earned 96,000,000 tokens since Jan 1917. I have established a VIP Elite status and a Presidential Preferred customer status with a Diamond rating. I did all of the above in an attempt, that by doing, that I might improve chances of winning a life changing prize. I have indeed won a whole $10. However, I have proved only that I am not lucky in these type of matters. I am lucky in life so not to worry. If I had won one of the larger prizes I would have given much of it away anyway. I have other useful things to do with my time.
I do have one suggestion: Your $30 mystery gift program should offer the participant to pick something from the offer sheet rather than have a blind gift. I would have taken that up if it had been a choice. I do not like nor appreciated getting a surprise gift. It is usually a disappointment. Many of the gifts that I would like are priced under the $30 ceiling and you would make more profit. For instance I would have chosen CD's instead of some kitchen or household item, jewelry or tool.

Thumbnail of user martham93
1 review
2 helpful votes
July 11th, 2017

How come U guys. Don't come 2 Arizona? The prize money sure would B nice. I have NEVER WON anthything!

Thumbnail of user alphonsed7
1 review
5 helpful votes
June 14th, 2018

Just by using their search engine I won $450.00! Then about a year later $10.00 Not too bad for just using their search engine.

Thumbnail of user nicoles414
1 review
7 helpful votes
September 15th, 2019

I play on a daily basis. I don't think it is a scam. I looked up the last winner and he was on the news. One thing about it millions of people are playing and the chances are slim. No where does it state you have to purchase anything. Everything I have purchased has been top notch. Well, the less people that opt out is a higher chance for me to win.

Thumbnail of user chuckp13
1 review
17 helpful votes
November 19th, 2015

Pch double charged me. I'm done. No more bs scamming from them. They don't care@ will scam u for everything they can. Big corps. Big thieves.

Thumbnail of user kristenu6
1 review
7 helpful votes
November 27th, 2019

I enjoy the dream idea of it. Love games THAT I CAN GET TO LOAD.
However after years. YEARS of playing I've not won one thing other than tokens and I played everyday for the SEVERAL hours you have to due to insanely long ads of which there are these long $#*! ads to even return to lobby. Its really to time consuming.
I'm a very lucky person. So I have to wonder if this is even a real REAL thing. I've bought stuff but will never again because I want to win sometimes to. Its to bad they dont let one use tokens to opt out of ads. Then I'd feel like a winner and it's worth the time for a happy dream at least. Crazy wacky site that causes a burn out give up feeling which sucks when we all just start thinking how get it would be to win pch. The knock at my door. Thx. Bye ya'all

Thumbnail of user ednar5
1 review
8 helpful votes
June 20th, 2014

I've been playing for about 4-5 weeks and up to 7 hours per day and haven't won ANYTHING. Some games froze up and the message came up "having tech problems" and to try again later. I'm not sure if I can save some tokens for the next contest. Does anyone have an answer to that? Actually I need to win cash as I'm going to school to get money to live on since I can't find a job, plus I have 3 teeth that the crowns came off of. I owe so much in student loans and I'm 68 years old!

Thumbnail of user annw63
1 review
5 helpful votes
March 18th, 2016

I have been playing Pch for over 20 years and have not won anything. When I look up winners they are in California or Florida never see mass winners.

Thumbnail of user johne528
1 review
7 helpful votes
August 4th, 2019

Looking through these reviews makes me aware of a number of things -
Most of the "reviews" that give PCH one or two stars are by people that can't string together any coherent thoughts or opinions that can support their views. It's very difficult to take someone seriously when they sound like they're in second grade. And their spelling is unbelievably atrocious. Once again, hard to take them seriously.
Another thing I notice is that their main gripe is that they don't win. Welcome to the real world. Look at the odds of winning. NOT in your favor. If they were, almost everyone would be winning $10,000,000 or $5000 a week for life. That would be a pretty poor business practice, would it not? Your business would be guaranteed to go under real fast.
Also, I've read at least two reviews that insist it said in an email from PCH that you cannot win unless you make a purchase. WRONG! That would be an illegal business practice. There are rules and regulations that PCH has to follow, whether they want to or not. You know, it doesn't take very long to check this out. You have Internet access; use it for more than spreading false news stories and showing others your great lunch.
These "reviewers" make me sick, but can also be good for a laugh, so it kinda balances out, no? LOL!
The only reason I gave PCH four stars rather than five is due to the pain in the rear it can be at times to navigate through some of their site pages. But, beyond that, I've never really had a bad experience with PCH, and I've been entering their sweepstakes for probably fifteen years. I haven't won anything yet, but there's always that slight chance that it might be my time.
Who knows?

Thumbnail of user judyd3
1 review
3 helpful votes
February 5th, 2018

I have been playing PCH contests for 19 years online, and for years before that through mail promotions. I also started entering my husband in these contests. He received a $10 check a few years ago. I also received a $10 check, and this past week, I received $100!. It's not the big payout we all look for, but it proves that they are legit and do pay out.

Thumbnail of user victorias57
3 reviews
10 helpful votes
July 7th, 2016

Pch, is good, but instead of winning cash, I'm always winning tokens.

Thumbnail of user karenl106
1 review
9 helpful votes
February 18th, 2016

I have been with PCH many years, I had never had any problems until now! They claim I stopped making my payments since May of 2015 which is not true I was making payments on what I owe monthly! They told me mail in a copy of my money order receipts! I did but yet they say I still owe them. Get this the billing with them keeps raising & lowering! Doesn't make sense right? I am really upset with how they are treating me now! I am very discouraged with them now! & I don't plan on ordering from them again! But them claiming I owe them I couldn't anyway! I think someone there is lieing & is stealing from the company not the customers fault!

Thumbnail of user adsonniaw
1 review
3 helpful votes
February 21st, 2015

I did, however. Win $135,00 for a grill, but it took about 2,000,000 tokens to get it

Thumbnail of user cindyl33
1 review
5 helpful votes
March 16th, 2015

The games are fun. I've been playing a while. Don't like the repetitive advertisements though "boring" Good Luck to all!

Thumbnail of user peterg363
1 review
10 helpful votes
June 6th, 2019

PCH is real and legit I've won $10 and$300 Dollar checks from them. I cashed them at my bank. They are real checks my bank manager checked. I've gone through a tough last five years in my life. From losing my beloved mother to having a severe job injury with losing my job getting fired to their insurance doctor's forced me back after I got surgery. They closed my claim. I lost my job they also neglected me when I got hurt. I worked out there 20years. I'm losing my place not able to work due to my injury about to get evicted in a few days. Just letting u all know that PCH is real and legit and I am a real person and not affiliated with any type of company like PCH all you need to have is hope and patience never give up. You won't know if you win if u
Don't try to win. Sincerely yours PETER GARCIA MOSES LAKE, WA *******

Thumbnail of user kathleenf8
1 review
1 helpful vote
March 19th, 2015

Pch is a replicable and honest agency that helps people all over the world.

Thumbnail of user bettym38
1 review
0 helpful votes

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Publishers Clearing House (PCH) is direct marketing company which sells magazine subscriptions and merchandise while offering sweepstakes.

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