The company's reputation is marred by significant concerns regarding order fulfillment and customer communication. Many customers report delays in receiving their orders and a lack of responsive support, leading to frustrations and threats of escalation. While there are no positive aspects highlighted in the reviews, the overarching sentiment reflects dissatisfaction with service reliability and transparency. Additionally, issues related to personal data security have been raised, further diminishing trust. To improve its reputation, the company must enhance its customer service practices and ensure timely communication and order processing.
This summary is generated by AI, based on text from customer reviews
Scammy Company They Don't fulfil the orders and No Comunication
Made an order they took the money but days where passing and I never received a tracking number I tried to contact them and sent multiple emails but never received an answer and I had to start threatening them that I will contact the authorities if they don't send me the order or cancel the order and refund me and I sent emails for the last 4 days without any answer until this morning when they sent me some kind of a screenshot of a refund for the order and this is after 8 days of me sending emails but email is empty without any words, their communication skills are subZERO nothing at all apart from the automatic emails and the last one with the screenshot so basically they used my money for the last almost 10 days and without communicating with the customers.
Also, I Stared to receive SPAM EMAILS so be aware your personal information is not safe on their website