PayPal

Avoid PayPal at all costs. You're better protected by your credit card than by PayPal who's funded by the sellers.

The worst service I ever had even I try to speak to the manager nobody let me I couldn't believe it.
Good experience

I had an issue with a payment I had made. It was a scam. Paypal refunded our money no problem. Thank you Paypal.

I like PayPal. It's very secure and user-friendly. I recommend that you use PayPal if you see my message.

Bought 1 item and was charged for 8. PayPal would not refund money for 7. PayPal works for scammers.

My opinion is that this site is very accurate.And I recommend it to all my friends. I think this system can be very useful.

They dint honor price protection policy. Customer service does not respond to emails. Worst experience

They will intercept your money you send to anyone and keep it for however long they want to. And then lie to you about why it they still have it.

Pay pall it not as secure as it use to be. Ebay stopped using PayPal. There more secure methods then PayPal

Why you should not use PayPal (UK)

We have been using PayPal for years without any issues.

Last week for the first time PayPal notified us of a suspicious transaction on our account that they were investigating. We looked at our recent transactions and there were two fraudulent transactions. We advised them of both fraudulent transactions. So far so good.

They advised us that they would refund one of the transactions, but the second (the transaction they had originally notified us of) was legitimate.

They closed the case in the resolution centre and there was no way (online) to get any further assistance. We contacted them by phone, they agreed to reopen the case, and we explained that both transactions were at similar times and for similar goods. Goods that we had no history of purchasing. They had no explanation for why one of the transactions had been refunded but not the other.

We contacted the seller and they advised they couldn't help and we had to speak to PayPal.

PayPal re-investigated and advised (once again) that the transaction was legitimate.

We have had fraudulent transactions on our debit and credit cards on a number of occasions over the last 20 years, in every case the money was refunded without any issues.

We investigated what our rights are "PayPal v's Debit Card v's Credit card". In the UK you have statutory protection for credit card purchases over £100 (Section 75) and a number of debit cards also include protection. But PayPal includes no statutory protection, if a transaction is via PayPal you lose the protection provided by your Debit / Credit cards.

We are still trying to convince PayPal that this transaction is fraudulent but we hold out little hope.

We are in the process of closing down our PayPal accounts and will now use alternative methods for paying for goods.

PayPal is very convenient, seems secure, but if you have a fraud issue you are completely at the mercy of whether PayPal agree it's a fraudulent transaction. This fraudster has happily got away with £90.

Paypal is one of the trusted payment service. We strongly recommend this payment service for secure payment service.