I always take my dog to the Erie location to groom. There is an odor when you first walk in, but I've always gotten decent service, my dog is always well groomed and happy when she comes out. Plus the groomer (Joyce) always comes out to talk with me and makes me feel like a valued customer even though I know my dog (a terror of a terrier) was probably more than a handful. I've never taken my pet to the playcare, but I have had her boarded once for a week. It was a really good experience for me and my pet. My dog seemed to have been well taken care of while there, and the staff even let me know the funny things she did that were unique to her (squeaking her squeaky bone the whole time...). I also feel as if the prices are decent, they're definitely well priced for the services offered.
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