We rented an apartment via Paris Attitude (*) for my daughter and her friend in Paris as they were studying abroad last semester. The apartment was old and had not been thoroughly cleaned (pillows and mattresses were filthy and sheets had hairs all over them - photos taken during pre-inspection) when they moved in and they were constantly having issues. Ex. Fan in bathroom did not work so they had to climb up and open the small window to let the steam out. They moved out on May 12 and we have still not had our deposit returned. PA says we were charged 275 Euros for a cleaning company and also 784 Euros by the owner, but we have been provided with no receipts documenting any repairs. We have over 100 emails with no resolution. All answers are "someone will review and get back to you", but we never get a substantive response. We believe the owner used our deposit to prepare the apartment for the Olympics as the only potential damage was to an old bed frame for which we agreed to pay. I strongly urge potential tenants to avoid this company as they will take your deposit and break their fiduciary duty to you. You will have NO legal recourse unless you want to travel to Paris and hire a lawyer. STAY AWAY PLEASE.
* Personal details redacted by admin
Most ethical business have helped people over Covid and I think other people should be made aware to read the fine print of your contract incase anything unforeseen should happen when booking with Paris Attitude … because they will never see their money again no matter what.
It would be better to book through a different agency or book direct in my opinion.
I've learnt the hard way unfortunately lost over 1000. 00 Euros
Jackie Morrey
Please avoid such services as parisattitude.
I have had an awful time with ParisAttitude. I rented an apartment in Paris in May 2008 and paid a 600 euro deposit that they said would be reimbursed 10 days after our departure. I have been emailing them for the past 4 months and have still not received the reimbursement. Their administration claimed they were having "a big delay in sending it back". Email after email, they said they would look into it and get back to me and they never do. Now they seem to be ignoring my emails altogether. I cannot express how angry I am with ParisAttitude.
Now i'm using several services such as http://glamourapartments.org, http://gatetoparis.com
It seems there are many negative reviews about the parisattitude. However, my own experience was good. My trip took place in May 2010. I was trying to find a place with a bed that's big enough to accommodate my 6'2" husband. I emailed Parisattitude & the agent respond immediately with 3 suggestions. The 1st one wasn't available by the time I replied but the 2nd suggestion worked out great. I got the invoice for agent fee & the lease (both in French & English) within a few days. It's a hassle to have to wire money plus the bank fees. I had a great stay in Paris.
I used this site to book a short term apartment rental in Paris last year. I had my eye set on a specific apartment located in the Marais district and was excited to find it available given the limited time frame I was working with. Unfortunately, the booking experience was entirely FRUSTRATING. Disappearance act of booking agents for days, incorrect paperwork, slow coordination between renter and rentee and cumbersome payment transfer to renter. While the apartment was cute as a button, it was definitely not worth the hassle. My security deposit was also not returned to me for a couple months minus ~$100 due to wire transfer fees. HORRIBLE experience.
I am still waiting for the return of my €1,600 deposit. Paris Attitude have said that I need to go take the Landlord to Court (also at my expense). They are still using this fraudulent Landlord, knowing that he still has my money. DO NOT USE PARIS ATTITUDE.
Hello Tina,
We are very sorry that your experience with Paris Attitude did not go as planned.
We were aware of the problem and were in constant contact with the owner. We have done everything necessary with him and locked his rents since this issue.
Regards.
The Paris Attitude team
I spent a lot time to get an apt with Paris attitude but at the end I refused the offer after detailed investigation.
First off, I spent 3 months to schedule appointments to view appointments. They don't update their listings so I wasted a lot of time.
At the end, I viewed 4 apartments and only the last one was clean. All the rest are small, dirty, over price. The last one was nice but here is the story.
Paris attitude sent me the contact. I asked my friends to reviewed it. Paris attitude did not mentioned I will need to rent it as second home and need to very high housing tax if you live there on Jan 1.
When I choose the apt for viewing or they sent apartments to me, there is no mention about second home with tax.
When I asked about return deposit, they did not mentioned the rules and it is from the landlord. There is no agreement between landlord and tenant on when you will get the deposit back.
As for cancellation of rental, there is no protection. There is no compensation and the agent may find you another one. If you pay down payment, deposit etc, you will need to ask the landlord to get it back.
If there is a flood, the agent says you won't get the insurance policy to review it in advanced until you pay all the fee. The agent N said it is a standard insurance.
About rental agency fee, it is one month for a year rental as it a second home. For primary home, it is a lot less but you never seen such offer in Paris attitude.
They work for the owner to get higher rent and they get higher agency fee by renting the apts as second home.
I searched on other agencies and found out they did list the fee for primary home and secondary home as an option. There is no such option in Paris attitude listing
Since 8 weeks does not return safety deposit of 4000 Euro.
No explanation.
Contacted them by telephone, mail, whats up.
Will never do business again.
DO PAY ATTENTION TO REVIEWS THAT TALK ABOUT NOT RECEIVING BACK THE DPOSIT!
It's been 2 months since I moved out of the apartment and I am yet to see my deposit. When you sign the contract for the apartment, you are asked to pay rent and deposit on ParisAttitude website, which makes you assume that they are going to be the ones responsible for refunding deposit back to you. This is not at all the case! Your deposit is released to the landlord, who is then responsible for refunding it back to you.
I have made it known to Paris Attitude that my deposit has not been returned to me and asked for assistance. They tried to contact landlord a few times to no avail. In the end, they told me to get a lawyer or file a complaint to some government organisation. To make matters worse, they refused to take down this landlord's listing from their website (see attached screenshot).
NOT ONLY PARIS ATTITUDE WILL NOT HELP YOU TO GET YOUR DEPOST BACK, BUT THEY WILL ENCOURAGE YOU TO RENT AN APARTMENT FROM LANDLORDS WHO HAVE SCAMED OTHER TENANTS
Hello,
We are very sorry to hear that your experience with Paris Attitude did not live up to your expectations, and we fully understand your frustration. We would like to clarify a few points in order to provide you with some answers.
Firstly, we would like to apologise for the problems encountered with the refund of your security deposit. Unfortunately, the landlady took longer than expected to collect the necessary invoices, which delayed the process.
We also asked you to provide us with your bank details to process the refund of the remainder of your security deposit and we did not receive a response from you until 11 days later. We then noted a rejection from your bank the following week and we have immediately contacted you to obtain a new RIB and then proceeded to transfer your deposit again. Unfortunately, these problems were beyond our control.
We understand that this has been a source of frustration for you, and we sincerely apologise for the inconvenience. Yesterday we sent you a detailed response with the relevant invoices and information on the progress of the refunds. Please be assured that we are doing our utmost to resolve this situation as quickly as possible.
We thank you for your patience and hope that this situation can be resolved to your satisfaction.
Regards
Paris Attitude team