Panasonic.co.jp

About one year ago the Panasonic CS-Z60VKR was installed in my house. From the first day, the unit did not work correctly, never synchronised the remote control temperature with the temperature of the unit. There have been 5-10 degrees Celsius difference between the remote and the room temperature. I complained to Panasonic and to ActewAGL where the item has been purchased and several visits by technicians recognising the fault could not change the temperature regulation. A motherboard was exchanged by Panasonic but without any results. Panasonic has visited me 12 times and only smiled as the technician could not repair the fault.
In earlier years, I only purchased Deakin Air Conditioners in my various houses. These items worked floorless and I always was happy about the products. This new Panasonic Air Conditioner is a dud and as it looks like it will never work and hold the temperature as required. Worse of all is that Panasonic Service found the fault with my help and support and could not fix the fault. Panasonic now ignores me and does not come forward with an exchange of the unit. The unit has 5 years guarantee but never worked satisfactorily since the installation. I now have to take legal action to get the unit exchanged or repaired.