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Ozgameshop enjoys a generally positive reputation among customers, praised for its competitive pricing, extensive selection of games, and efficient delivery. Many customers appreciate the rewards system, which enhances value on future purchases. However, concerns regarding customer service persist, with reports of difficulties in obtaining return information and inadequate support during issues. Some users have expressed frustration over communication challenges, particularly when tracking orders or seeking assistance. Overall, while the company excels in product offerings and pricing, improvements in customer service responsiveness could enhance the overall shopping experience.
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Great site was able to purchase a product I was searching for and this site was the cheapest between amazon, catch and itself. Also really easy to use and express postage is so cheap.
Never had a problem with an ozgameshop order, and they've often got the best prices around. I like the player points system as a way of rewarding repeat buyers but as I don't buy a lot of games mine often expire before I can use them. If points lasted longer I'd easily give them a 5/5.
I've purchased multiple items from them now, and can attest to their quality of work and professional conduct. They are my go to shop for cardgames/boardgames and video games online. I have no doubt that when I purchase something from them; it will be in the best condition and arrive on time. Thank you Ozgameshop!
Sure you can race to the bottom with the lowest bidder on ebay or wherever, or you can take confidence that ozgameshop take customer satisfaction seriously. Product not working? No fuss, they'll sort it for you without the third degree. As a bonus, shipping doesn't take a million years...
Been buying from these guys since I found out about them through friends, reasonable prices, regular deals.
Check out the great range and prices, reasonable service charges and good service. Great crossword range for the word game enthusiasts.
Ozgameshop had the exact game I wanted, free shipping, and a full site 10% off sale, what more could you ask for?!
I'm still genuinely surprised when I come across an obscure game I can find it at Ozgameshop for a great price and cheap shipping (plus today got double player points so that is a bonus, $2.50 voucher accrued soon). Happy customer
Ordering was easy and free shipping over $50, have bought off them years ago and once again I am very pleased:-)
Great products! I buy all my games (especially rare games that are hard to find) from them and everything I buy has really quick postage!
Easy sign up, easy ordering. Great deals and exclusive discounts via email.
Good membership rewards system
Highly recommend
Fast and reliable, easy checkout. Discount codes, free shipping on most things. Unbeatable and fun.
All latest games and option to pre order.
Good shop with lots of variety, lower prices, fantastic shipping policy, more afordble than any shop in Australia, repeat buyer.
I've ordered before, and sometimes they take up to 10+ days since dispatch even though it's claimed to be 7-10. But a lot of prices are great.
ozgameshop.com always delivers promptly and keep their prices at a reasonable level. I could go on with this review, but let the service speak for itself, and I simply need to type 100 characters to be able to submit this review.
Good prices, reasonable shipping. Will come back time and time again as experience is always positive.
Answer: Hello Dietrich, thank you for getting in touch with us about this. I have checked our website and I can see that our Standard Delivery is $1.99 and our Express Delivery is $4.99. https://www.ozgameshop.com/page/delivery Do you happen to have a screenshot of this? Looking forward to hearing back from you. Kind regards Argy
Answer: Hello Hadden, thanks for getting in touch. I am very sorry as this is not something that I can confirm :(. I would say your best bet is to use this link: https://www.ozgameshop.com/request-an-item. This allows you to request the item directly from our Buying Team who contact us and we then contact you with the outcome. I hope this helps, if you need anything else, please don't hesitate to contact us. Kind regards, Julia
Answer: Cheapest website that had to product I wanted (Go-tcha and Go-tcha Ranger)
Answer: Definitely legitimate. I buy from them via Cash Rewards. They would not be on there if not a legitimate business.
Answer: I've never been scammed. Always paid and got my product. Good customer service too.
ozgameshop.com has an incredible range of the latest video games & accessories for PS4, Xbox One, Switch, PS3, Xbox 360, Wii U, 3DS, PC - and much more!