• Out of Warranty

Overview

Out of Warranty has a rating of 2.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Out of Warranty ranks 19th among Mobile Repair sites.

How would you rate Out of Warranty?
Top Positive Review

“What can I say...”

Darren B.
8/1/13

What can I say... I had a broken iPhone screen and sent it in to them and was told it would take 1 week to repair. Within 2 days I got it back and I thought it came back return to sender because it came back so fast, but no, it was already fixed and for super cheap! WOW! I will definitely recommend all my friends to outofwarranty.com

Top Critical Review

“I recently worked for out of warranty in new windsor...”

Thomas R.
1/5/15

I recently worked for out of warranty in new windsor ny. I advice you to STAY AWAY. They would order cheap, refurbished parts and charge customers over $100 for a part the is used and cost them only $5 to fix the issue. Workers were also forced to use parts that are not compatable to the device to fix the issue. "Just make it work" is what management always said.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user thomasr43
1 review
2 helpful votes
January 5th, 2015

I recently worked for out of warranty in new windsor ny. I advice you to STAY AWAY. They would order cheap, refurbished parts and charge customers over $100 for a part the is used and cost them only $5 to fix the issue. Workers were also forced to use parts that are not compatable to the device to fix the issue. "Just make it work" is what management always said.

Thumbnail of user darrenb18
1 review
2 helpful votes
August 1st, 2013

What can I say... I had a broken iPhone screen and sent it in to them and was told it would take 1 week to repair. Within 2 days I got it back and I thought it came back return to sender because it came back so fast, but no, it was already fixed and for super cheap! WOW! I will definitely recommend all my friends to outofwarranty.com

Thumbnail of user debbiel9
1 review
2 helpful votes
March 6th, 2013

The OOW team was able to diagnose and fix my older Android tablet. I'm very pleased with the service and the personal attention! Yes, it took a few weeks, but I'm happy that it was fixed by someone I can trust.

Thumbnail of user jeannao
1 review
1 helpful vote
June 2nd, 2014

I hesitantly chose Out of Warranty, and should have followed my initial reaction that it was too good to be true. I send them my kindle and it came back in much worse shape than before. I tried again and they blamed the problem on me. They went ahead with charges and repairs before I gave the go ahead. They are shady and will rip you off. DO NOT USE OUT OF WARRANTY

Thumbnail of user beccaf
1 review
1 helpful vote
August 16th, 2013

Super fast, did what they said they were going to do, fixed my shattered iPad at a decent price. No complaints.

Thumbnail of user edmalkiw
1 review
2 helpful votes
Thumbnail of user patrickk1
1 review
2 helpful votes
August 4th, 2010

The issue is not so much with the website, but with the service provided. I mailed an old cell phone for repair approximately 3 weeks ago, and have gotten no response from this firm.

Email inquiries to the site bounce back, and their phone number appears to be disconnected. Doesn't give one a lot of confidence that the company even exists. In any case, I was charged $5 for the shipment. Now I am out a cell phone, and have no way to contact them!

Thumbnail of user sa1550
1 review
1 helpful vote
November 7th, 2011

This is a scam. I sent my phone in on 10/22/2011, today is 11/7/2011, and all I heard from them was an automated shipping e-label and order confirmation email. I got no reply to my email to *******@outofwarranty.com. I just called the police department in New Windsor NY where the phone was shipped to and according to the police officer it's a residential area. He told me to report it to my local police, which I will do happily. The only good thing about my experience is that my phone was corroded and doesn't work. Nokia authorized repair shop sent it back unrepairable due to corrosion. The board would cost more than the phone itself. But these bastards at outofwarranty will probably pick pieces out of it to make a buck. I'll have to see if I know someone in New Windsor NY to go to that address and knock on the door.

Thumbnail of user spashac
1 review
2 helpful votes
October 3rd, 2011

Sent my Blackberry to these people over a month ago. Have received no response as to whether my phone has been fixed or not, or where it is. Currently contacting their host to find out where they're located to get their local authorities involved. This is larceny.

Thumbnail of user dianag
1 review
3 helpful votes
February 9th, 2011

I found the service great! Mail correspondence back and forth was excelent. I shipped my phone, it was delivered in 2 days on a friday and i had the phone back on tuesday. My blackberry was fixed and i am a happy girl. Totally recommend this site.

Thumbnail of user jg16
2 reviews
1 helpful vote

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We can repair a wide range of issues - from charging ports to internal power issues. Our relationship with many manufacturers gives us the ability to offer and install quality replacement parts when they are needed. We give each phone the individualize...

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Sam W.

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2.8
11 reviews
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