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Ourritual has a rating of 1 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases.
-100/10 experience with Our Ritual Therapy: https://www.ourritual.com/
I signed up for 1-month couples therapy package, and it was a complete waste. The therapist was extremely unqualified, offering worksheets and pre-recorded sessions from another therapist.
The sessions were too short to be productive—1-on-1s were 15 min, and group sessions were 30 min. They consisted of repetitive, unhelpful questions without the therapist giving any insights.
I was so frustrated by the 3rd session I blatantly said, "You're the therapist; shouldn't you give me insights instead of just asking questions? She then said to do the assignments so she could ask fewer questions, and I said I did them!... she didn't even check or know that they were completed...
WORST OF ALL: I skipped my final session because it was a waste of time, and I deleted my account and the app. Weeks later, I was charged triple the original amount. I contacted them, mentioning that I had never used the service, logged in, or received a renewal notice, which is illegal under consumer protection laws. At first, they said I'd be refunded since they didn't even know where the charge came from—only to backtrack two days later, saying that deleting my account didn't cancel my subscription. Instead, I had to email a hidden address buried in their website. Their cancellation process is misleading, and I would not recommend their services to anyone.
P.S. The fact that I can only leave this review here on Reddit says a lot. It's just another sign of how unethical they are.