website thubmnail of OrthoticShop

OrthoticShopReviews 11,360

4.5
How would you rate OrthoticShop?
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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
18
value
19
shipping
18
quality
19
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74,150 reviews
Eric E.
6 reviews
0 helpful votes
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Great communication, fast shipping
January 16, 2019

Great communication, fast shipping

Date of experience: January 16, 2019
CJ S.
3 reviews
0 helpful votes
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Quick and easy everything went well
January 15, 2019

Quick and easy everything went well. The insoles fit perfectly.

Date of experience: January 15, 2019
Deyna Z.
1 review
0 helpful votes
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I was concerned about the fit so I ordered up a half size. I shouldn't have! I will be returning these and replacing with my appropriate size. These are the most comfortable shoes right out of the box. I have a high arch and I have a hard time finding a shoe that will support me. These shoes are wonderful!

Date of experience: January 14, 2019
Terri R.
1 review
0 helpful votes
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Page easy to navigate, check out easy and simple
January 12, 2019

Page easy to navigate, check out easy and simple. Order received in good time but was missing the removable cushioned insole as seen in the description.

Date of experience: January 12, 2019
HW B.
1 review
0 helpful votes
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Hard size to find was available and shipped quickly.

Date of experience: January 12, 2019
Willa P.
1 review
0 helpful votes
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Very pleased with service and quality
January 12, 2019

Very pleased with service and quality.

Date of experience: January 12, 2019
Jo A.
1 review
0 helpful votes
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Couldn't get my rewards points to work
January 12, 2019

Couldn't get my rewards points to work

Date of experience: January 12, 2019
patricia p.
1 review
0 helpful votes
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Shopping was Great
January 11, 2019

Shopping was Great

Date of experience: January 11, 2019
ken h.
2 reviews
0 helpful votes
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Shopping is easy and the prices seem fair
January 11, 2019

Shopping is easy and the prices seem fair. Thanks

Date of experience: January 11, 2019
Alexander V.
3 reviews
0 helpful votes
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Good but the chat robot is making a joke out of my questions

Date of experience: January 11, 2019
Mary L.
1 review
0 helpful votes
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I have been looking for slippers with support for the longest time and all of the ones I have seen up until now were so ugly. These are beautiful!

Date of experience: January 11, 2019
Sandy W.
2 reviews
0 helpful votes
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Very easy to shop via your website
January 10, 2019

Very easy to shop via your website. I even received a coupon towards the end as I was getting ready to leave to check another site for the same product. That 10% gave me the push to order here. I love the feel of my cold weather Shearling-covered inserts. Nice and comfy!

Date of experience: January 10, 2019
Karen J.
1 review
0 helpful votes
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First order I made, I never received
January 10, 2019

First order I made, I never received. I was told to backtrack it through US mail service. You said you show it delivered. They still have not found it.

Date of experience: January 10, 2019
Stasia F.
1 review
0 helpful votes
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As long as I'm pleased with the fit I will definitely order again.

Update: have received my slipper boots and they're beautiful nice looking insoles BUT I couldn't get it on my foot. I ordered a Wide, I'm honestly flabbergasted that it's that narrow and labeled as a Wide, especially for "Ortho" type footwear. The item I ordered seems to run at about a B width I actually checked the label in shoe to see if I was sent a M by mistake. I'm actually sad to have to return and not be able to order other footwear I was looking forward to.

Date of experience: January 10, 2019
Debbie H.
1 review
0 helpful votes
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Quick service
January 10, 2019

Quick service. Love my slippers!

Date of experience: January 10, 2019
Helen R.
1 review
0 helpful votes
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Your products have always been exactly as described, the products arrive promptly, and when help is needed, your customer service person has been very helpful.

Date of experience: January 8, 2019
Deborah T.
1 review
0 helpful votes
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I don't want to leave a comment
January 8, 2019

I don't want to leave a comment.

Date of experience: January 8, 2019
Brandy J.
1 review
0 helpful votes
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This is the second time that we have purchased work boots for my husband on this site. He says he'll keep coming back.

Date of experience: January 8, 2019
Sylvia T.
1 review
0 helpful votes
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When I tried to order on my iPad, the place order function did not work. Frustrating!

Date of experience: January 8, 2019
Cath Z.
3 reviews
0 helpful votes
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Prompt shipping and good value
January 7, 2019

Prompt shipping and good value. Thank you.

Date of experience: January 7, 2019