OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
Great communication, fast shipping
Quick and easy everything went well. The insoles fit perfectly.
I was concerned about the fit so I ordered up a half size. I shouldn't have! I will be returning these and replacing with my appropriate size. These are the most comfortable shoes right out of the box. I have a high arch and I have a hard time finding a shoe that will support me. These shoes are wonderful!
Page easy to navigate, check out easy and simple. Order received in good time but was missing the removable cushioned insole as seen in the description.
Hard size to find was available and shipped quickly.
Very pleased with service and quality.
Couldn't get my rewards points to work
Shopping was Great
Shopping is easy and the prices seem fair. Thanks
Good but the chat robot is making a joke out of my questions
I have been looking for slippers with support for the longest time and all of the ones I have seen up until now were so ugly. These are beautiful!
Very easy to shop via your website. I even received a coupon towards the end as I was getting ready to leave to check another site for the same product. That 10% gave me the push to order here. I love the feel of my cold weather Shearling-covered inserts. Nice and comfy!
First order I made, I never received. I was told to backtrack it through US mail service. You said you show it delivered. They still have not found it.
As long as I'm pleased with the fit I will definitely order again.
Update: have received my slipper boots and they're beautiful nice looking insoles BUT I couldn't get it on my foot. I ordered a Wide, I'm honestly flabbergasted that it's that narrow and labeled as a Wide, especially for "Ortho" type footwear. The item I ordered seems to run at about a B width I actually checked the label in shoe to see if I was sent a M by mistake. I'm actually sad to have to return and not be able to order other footwear I was looking forward to.
Quick service. Love my slippers!
Your products have always been exactly as described, the products arrive promptly, and when help is needed, your customer service person has been very helpful.
I don't want to leave a comment.
This is the second time that we have purchased work boots for my husband on this site. He says he'll keep coming back.
When I tried to order on my iPad, the place order function did not work. Frustrating!
Prompt shipping and good value. Thank you.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.