OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
My only problem is with the post office. They lied about attempted delivery on Saturday; I was there when they said they attempted delivery but didn't have access; they also said they attempted delivery at 10:20, but the carrier actually showed up at 10:50, didn't bother coming to my open door, so I didn't get the shoes until Monday. I have had this same thing happen before, and I would appreciate the ability to use an alternate delivery service, like UPS.
Both the sandals and slippers fit well. Both are comfortable and cute, certainly help with my foot pain.
Good and confortable shoes!
Giving you the benefit of the doubt, seeing as I have never bought your shoes before and haven't tried them on yet.
They were too big so I am exchanging them.
Perfect fit...and comfortable too!
I would have liked a bigger selection of shoes. I wear a 10 medium. My friend has vionic and they are cuter and sparkly. Keep making them. Very comfortable and makes feet feel well supported. Skl
Comfortable
I found a pair of orthotic shoes that I liked and ordered them. They fit well, are supportive and attractive.
Your shoes are so comfortable that I always come here first to look for shoes when I need them.
Website easy to navigate!
Excellent! Love my sneakers & fit well & very comfortable.
I need shoes that are extra wide, soft material and that provide comfort while walking as I suffer from neuropathy and diabetes. Hopefully these shoes will help me, thanks!
Great selection and pricing! Thank you I was desperate for orthopedic shoes for my son (child). It is so HARD to find shoes and those that are school-approved and fashionable. Thank you!
A good variety of styles
Easy website, great return policy for vionics and good variety of sizes on sale items.
Good experience. Shoes fit well.
I ordered the wrong size. I didn't understand the return instructions and was not too excited about having to reorder rather than exchange in one step but customer service was great with my confusion. And the selection was soooo impressive. I would highly recommend the company for selection and customer service.
Not as pictured. The photo of the shoe I ordered illustrated a white sole (as a non-marking boat shoe). I received grey. However these soles are rubber and provide a good safe grip, unlike most other plastic molded soles which turn hard and slippery in a short time.
High quality leather.
Great support.
Good value... I'm keeping them.
Very happy with choices
I have purchased some great shoes that I love!
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.