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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Easy site and love the free shipping
This is my first visit to this site. If it turns out that mostly not having my size in stock is an anomaly, I will gladly boost the rating.
Love the orthotic sandals you offer. Please add more.
I am looking forward to receiving my new shoes. The site was very easy. I have never ordered from here before and was very impressed. I found exactly what I was looking for and ordered them in less than 5 minutes. Great site.
This was a wonderful shopping experience. I chose you because it was no problem to shop here using my international pay pal account. Thank you for your service. I am looking forward to receiving my new sandals FAST as possible.
Upon receiving my new sandals I immediately put them on and wore them. With in a few days I felt the difference in my back and neck areas. I am a very happy person!
The shoes were cute and fit in terms of having room for my feet. I ended up with pain in my foot when I wore them, probably from some idiosyncratic characteristic of my feet. I was sorry to send them back.
I ordered PowerStep Pinnacle orthotics and received them several days later. For my foot issues (high arch, plantar faciitis), it's the best insert. The price was unbeatable...literally...I paid nearly twice as much for this same product at a local shoe store. I will order again from this company.
I tried to place this order with another company; It was so confusing that I did not trust them so I came to I am glad I did.
My entire shopping experience was seamless. It was easy to navigate the site and check out. My item was delivered in a timely manner and my order was accurate. No complaints - I would definitely order from here again!
Wonderful...Thank You,
Great Service
Very pleased with service and product.
I found it hard to access this site initially. I had originally placed an order (which I did get) through Amazon.com to the Orthotic Shop. When I tried to go through Amazon again to do a second (new) order, I was rejected at the checkout because my address was a box number and I couldn\'t access a place to indicate International Shipping. Because I had put this site (www.orthoticshop.com on "my Favourites" I was able to get here and find the Slippers and register to place this order. It has taken a couple hours to get this done. NEW COMMENT: /// MY SECOND ORDER TOOK A BIT LONGER IN COMING THAN THE ESTIMATED TIME OF DELIVERY; HOWEVER, OVERALL I AM VERY SATISFIED WITH THE SERVICE AND THE PRODUCT THE GEMMA SLIPPERS ARE A GOOD FIT AND AS COMFORTABLE AS THE FIRST PAIR. I AM NOW WAITING FOR A THIRD PAIR ORDERED ON APRIL 12th. I appreciate the courtesy and timely responses I have had whenever I have contacted The Orthotic Shop's Customer's Service either by phone or e-mail or at the www.com site.
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I will definately use orthoticshop.com for my next set of inserts. Previously I only purchased them from my podiatrist, at nearly twice the price. I received the order within a couple days.
I\'ve been buying from Keeping Pace for years for my daughter. Glad they have an online option! It\'s a pain to adhere to their schedule when they wil answer the phone! Keeping Pace gave me your site as an option to buy their products online. Thanks!
Easy to order and arrived in a timely manner. The shoes were exactly as advertised... the sandals to need to be broken in on the over the toe area.
I didnt have to register and make up a password ---I was able to type in all billing and shipping info and place my order with ease
I will have to wear the inserts to see if they work. Hoefully they will.
Although, I found it difficult to find information as to shipping time, method, etc. in the end, the items were in stock and arrived on time. I am likely to shop here again. Length of time to fulfillment of the order was essential. You did so. Thanks.
Thank you for the quick delivery, and easy shopping experience.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.