website thubmnail of OrthoticShop

OrthoticShopReviews 11,360

4.5

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
18
value
19
shipping
18
quality
19
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deb O.
2 reviews
0 helpful votes
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Easy site and love the free shipping
April 29, 2012

Easy site and love the free shipping

Date of experience: April 29, 2012
Nancy S.
4 reviews
0 helpful votes
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This is my first visit to this site
April 29, 2012

This is my first visit to this site. If it turns out that mostly not having my size in stock is an anomaly, I will gladly boost the rating.

Date of experience: April 29, 2012
Corinne R.
3 reviews
0 helpful votes
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Love the orthotic sandals you offer
April 28, 2012

Love the orthotic sandals you offer. Please add more.

Date of experience: April 28, 2012
Erin V.
3 reviews
0 helpful votes
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I am looking forward to receiving my new shoes
April 28, 2012

I am looking forward to receiving my new shoes. The site was very easy. I have never ordered from here before and was very impressed. I found exactly what I was looking for and ordered them in less than 5 minutes. Great site.

Date of experience: April 28, 2012
Leah G.
5 reviews
0 helpful votes
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This was a wonderful shopping experience
April 27, 2012

This was a wonderful shopping experience. I chose you because it was no problem to shop here using my international pay pal account. Thank you for your service. I am looking forward to receiving my new sandals FAST as possible.

Upon receiving my new sandals I immediately put them on and wore them. With in a few days I felt the difference in my back and neck areas. I am a very happy person!

Date of experience: April 27, 2012
Patricia T.
4 reviews
0 helpful votes
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The shoes were cute and fit in terms of having room for my feet. I ended up with pain in my foot when I wore them, probably from some idiosyncratic characteristic of my feet. I was sorry to send them back.

Date of experience: April 27, 2012
paula t.
1 review
0 helpful votes
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I ordered PowerStep Pinnacle orthotics and received them several days later. For my foot issues (high arch, plantar faciitis), it's the best insert. The price was unbeatable...literally...I paid nearly twice as much for this same product at a local shoe store. I will order again from this company.

Date of experience: April 27, 2012
Ray T.
17 reviews
0 helpful votes
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I tried to place this order with another company; It was so confusing that I did not trust them so I came to I am glad I did.

Date of experience: April 26, 2012
Laura M.
12 reviews
0 helpful votes
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My entire shopping experience was seamless
April 26, 2012

My entire shopping experience was seamless. It was easy to navigate the site and check out. My item was delivered in a timely manner and my order was accurate. No complaints - I would definitely order from here again!

Date of experience: April 26, 2012
Julia W.
14 reviews
0 helpful votes
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Wonderful...
April 25, 2012

Wonderful...Thank You,
Great Service

Date of experience: April 25, 2012
Connie T.
2 reviews
0 helpful votes
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Very pleased with service and product
April 24, 2012

Very pleased with service and product.

Date of experience: April 24, 2012
Sandra S.
8 reviews
0 helpful votes
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I found it hard to access this site initially
April 23, 2012

I found it hard to access this site initially. I had originally placed an order (which I did get) through Amazon.com to the Orthotic Shop. When I tried to go through Amazon again to do a second (new) order, I was rejected at the checkout because my address was a box number and I couldn\'t access a place to indicate International Shipping. Because I had put this site (www.orthoticshop.com on "my Favourites" I was able to get here and find the Slippers and register to place this order. It has taken a couple hours to get this done. NEW COMMENT: /// MY SECOND ORDER TOOK A BIT LONGER IN COMING THAN THE ESTIMATED TIME OF DELIVERY; HOWEVER, OVERALL I AM VERY SATISFIED WITH THE SERVICE AND THE PRODUCT THE GEMMA SLIPPERS ARE A GOOD FIT AND AS COMFORTABLE AS THE FIRST PAIR. I AM NOW WAITING FOR A THIRD PAIR ORDERED ON APRIL 12th. I appreciate the courtesy and timely responses I have had whenever I have contacted The Orthotic Shop's Customer's Service either by phone or e-mail or at the www.com site.

Date of experience: April 23, 2012
Karen E.
10 reviews
0 helpful votes
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H
April 23, 2012

H

Date of experience: April 23, 2012
Leticia r.
1 review
0 helpful votes
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I will definately use orthoticshop.com for my next set of inserts. Previously I only purchased them from my podiatrist, at nearly twice the price. I received the order within a couple days.

Date of experience: April 22, 2012
Maureen T.
2 reviews
0 helpful votes
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I\'ve been buying from Keeping Pace for years for my daughter. Glad they have an online option! It\'s a pain to adhere to their schedule when they wil answer the phone! Keeping Pace gave me your site as an option to buy their products online. Thanks!

Date of experience: April 22, 2012
Deanna B.
4 reviews
0 helpful votes
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Easy to order and arrived in a timely manner
April 21, 2012

Easy to order and arrived in a timely manner. The shoes were exactly as advertised... the sandals to need to be broken in on the over the toe area.

Date of experience: April 21, 2012
Michelle B.
11 reviews
0 helpful votes
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I didnt have to register and make up a password ---I was able to type in all billing and shipping info and place my order with ease

Date of experience: April 19, 2012
James B.
15 reviews
0 helpful votes
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I will have to wear the inserts to see if they work. Hoefully they will.

Date of experience: April 19, 2012
M G.
7 reviews
0 helpful votes
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Although, I found it difficult to find information as to shipping time, method, etc. in the end, the items were in stock and arrived on time. I am likely to shop here again. Length of time to fulfillment of the order was essential. You did so. Thanks.

Date of experience: April 19, 2012
Margaret S.
6 reviews
0 helpful votes
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Thank you for the quick delivery, and easy shopping experience.

Date of experience: April 19, 2012