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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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The choice of priority mail or normal mail might be helpful for overseas customers...priority mail for footwear is very expensive.
Your website had a few problems. Took quite a while to load up some the pages and more than once a message was displayed saying that a particular page wasn\'t available.
The only problem was I didn't get an email saying it had shipped, so, I didn't really know when to expect it but, I ordered on Sunday and got it on Friday, which was fine. Thank you.
Thanks for your prompt service. I will most certainly return for future purchases.
Regards
Joe
I like your site! Good selection, good information; My shipment arrived on the scheduled date.
I was told in Australia by several retail suppliers that the product that I wanted did not exist. Found it at this site.
I will be coming back to this site if I need anything in the future.
So glad you had my shoe== easy site to order from
I tied to talk to someone about the product several times but was unsuccessful!
My podiatrist recommended orthotics for my heal pain and flat feet. They have really helped.
Great price on a wonderful product. So comfortable and perfect for all of my shoes. I ordered extras for some of my family members, they love them too!
The brace is considerably shorter than my australian size 7 shoe. Matt did the conversion, bu my toes dangle over the top, with the result that they still drag when I walk. There is no point in my paying postage for return of this brace and delivery of a longer brace as it would then become a very expensive exercise, but thanks for the prompt delivery anyway.
Regards Elizabeth
My only concern was the ease and speed of shipping.:)
--after receiving it my worries were wiped away! Very fast!
Chat help got quickly
Yours was the only site to give me the ACTUAL size of the orthotic insert, not just the corresponding shoe size. This made it easy to conform to the doctor's order for the insert size needed.
Shopping experience was great! Slippers are awesome! I have really bad flat feet and most house shoes/slippers don't give me adequate support or comfort. Thanks Orthaheel for making a very good product.
Like the google and paypal checkout
I love the sandals and will shop on the site again
Tennis shoes would be nice.
It seems that the size 9 Spira shoes I received recently (May ****) are slightly smaller than the size 9 shoes I purchased a year ago.
We love these shoes! They fit perfectly over my daughter's DAFO's.
Thank you. Attention to detail, security, promptness and efficiency of service all first class and The missus loves the sandals and is parading around in them even as I type. Will be happy to use your services again.
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.