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OrthoticShop has a rating of 4.5 stars from 11,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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First time shopper
Easy to order.timely delivery.no problems with the ordering process
I have plantar fasciitis, and I have bought several pairs of sandals from The Orthotics Shop. It's so nice to be able to wear sandals in the summer again. Your website is easy to navigate and your service is excellent.
Thanks for the prompt reply to my question on sizing.
Confused as to why Emma slippers came from two locations. Would have liked entire order delivered at same time but understand logistics issues affect deliveries.
Received my order in 3 days! Very happy with products and service.
Returned shoes because they were too large. Will try to reorder in another size.
It took 8 days for the priority post delivery. I'm not sure if this is normal or overly long. I am happy with the product I received.
The shopping experience was fine it is the product I was dissatisfied with. I returned the order yesterday and am waiting on my refund.
I am ordering these for my husband. I purchased two pair of these a few months ago and they are fabulous. We were disposing of our shoes way before they were worn out. Now we can just replace the insoles when they wear out, which, incidentally, mine show no wear thus far. They are fabulous!
Loved the quick, helpful feedback of support and the fantastic pictures of the products! Love that they'll send direct to China for me also - all very efficient. Cheers!
The satisfaction rating is not really accurate at this time since I have not had much time to test the Spira sneakers yet.
So happy to find KIDS orthotic inserts! Thank you! :)
Very pleased, and after a few days my feet are feeling much better. It is good to be able to walk almost pain free!
I'll be returning the sandals only because due to the shape of my feet, they weren't comfortable. I'm looking at other styles by Orthoheel to purchase in place of these.
I suffer from a Morton's neuroma, and I went to a podiatrist who said I should wear these shoes. I wore them for a day and my foot was killing me... Seems like I may have wasted $**...
Great product, price, and service... very happy!
Great website
Fast efficient service, especially for an international transaction.
1) I had to go to other sites for MORE pictures - one side shot is not enough. 2) I have a PO Box for safety, I don\'t like shipping options - UPS throws pkgs on front porch in full view of the street/passing people. 3) many of your products have a rating, but when I look, no reviews.\n\nBecause you have free exchange shipping - I\'ll try the shoe, but I hate to order stuff when I don\'t know if it\'s going to work out via reviews and multiple pictures! Check out zappos. They are shoe retailers! Shoes from every angle, VIDEO\'s, enough information to make good decisions I know I won\'t have to exchange/return later.
How bout some discounts or coupons?
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.