Customers have a lot more power now than before and that has its pros and cons. If for any reason some of your customers have been bad-mouthing you, it's best to get ahead of the situation and deal with their comments online. At least that's what I did and what I recently recommended to a friend. If you're reading this have kind of a similar issue, trust me a good online reputation management company like this one is your best bet to get a situation like that under control.
I thank the team at ORM expert for their exceptional services. They worked diligently to repair our online image which had recently taken a hit. We required someone who would understand the urgency of the matter and work accordingly. Thankfully they turned out to be exactly that and more!