• OrganicSkincare.com

OrganicSkincare.com

Overview

OrganicSkincare.com has a rating of 4.09 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. OrganicSkincare.com ranks 79th among Skin Care sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I can give a better description of my overall shopping experience at a later date.

Critical highlights

  • The products are not fresh and 3 items are other that i ordered.
  • I've called your company and spoke with your customer service twice that the coupon discount did not apply correctly.
How would you rate OrganicSkincare.com?
Top Positive Review

“Even during this Pandemic shopping here online has...”

Kathleen O.
5/4/20

Even during this Pandemic shopping here online has been easy, hassle free and quick shipping. I live in Hawaii and love Farmhouse fresh products however, the direct site for their products for shipping is just about the retail price of all the products, so I would have to pay double to purchase from them. The spas here that carry the product is closed due to quarantine, so I am thankful for the free shipping, the extra discount whenever a purchase is made and the incredible fast shipping to Hawaii. I truly do appreciate it! Mahalo!

Top Critical Review

“Received only half of my order”

Andi S.
5/25/23

I ordered 2 Sothys serums and they sent only one. I sent them a photo and asked about the rest of my order and heard nothing back. This was an expensive lesson. I recommend not ordering 2 of the same thing from this company.

Reviews (148)

Rating

Timeframe

Other

Reviews that mention popular keywords

products (38) shopping experience (4) customer service (6)
Thumbnail of user ashleye308
1 review
0 helpful votes
November 24th, 2021
Verified purchase

When working to address a product change- I received attention to my concerns. They went above and beyond.

Products used:
Foundation

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidg809
David G. – OrganicSkincare.com Rep

Hi Ashley,
Yes, you're absolutely correct I totally drop the ball with your order Sothys replaced all of their Anti-Age Foundation with this new foundation here: https://organicskincare.com/product/sothys-teint-jeunesse-youthful-radiance/
I thought some contact you to let you know if you would like a replacement or a refund.
Your order has been fully refunded.

Thumbnail of user jayb800
1 review
0 helpful votes
February 28th, 2021

I have always received quick responses and actions upon reaching out to chat room support. Recently had an issue with an order and they quickly responded and resolved the issue. Shipped the correct item and o received super fast!. Very pleased!

Tip for consumers:
Very clean high quality skin care products

Products used:
Organc Skin care system

Service
Value
Shipping
Quality
Thumbnail of user ashleyc795
1 review
0 helpful votes
February 25th, 2021
Verified purchase

I received my product 3 days after I ordered it which is pretty phenomenal given the slow mail delivery plaguing the country right now. Had no issues whatsoever and I really appreciate the quick order processing and shipping!

Products used:
Ilike Face wash

Service
Shipping
Quality
Thumbnail of user lesliew313
1 review
0 helpful votes
January 20th, 2021

I ordered two GM Collins products that I love. I found this site to have the best price. Delivery was timely.

Service
Value
Shipping
Quality
Thumbnail of user deannaf79
1 review
0 helpful votes
April 2nd, 2021

I was looking for GM Collins Products without steep shipping costs and this was the best option. I was happily surprised with how fast the shipping and delivery was.

Products used:
GM Collins

Service
Value
Shipping
Returns
Quality
Thumbnail of user janets973
1 review
0 helpful votes
October 14th, 2020

Wonderful and efficient customer service. They have my business for all my skincare needs. Janet S

Thumbnail of user annan353
1 review
0 helpful votes
December 17th, 2020

First time ordering from Orangic skincare. I was pleasantly surprised and will continue to buy from them and not my Dr office.

Thumbnail of user kayed9
Kaye D.
1 review
0 helpful votes
April 22nd, 2018
Verified purchase

The pricing on the products was very good and free shipping sealed the deal. They keep in contact with you from the beginning of the purchase to the delivery. Great service. I will purchase from them again.

Thumbnail of user sandrae69
Sandra E.
1 review
8 helpful votes
April 26th, 2018
Verified purchase

I commented to a lady in my organization how nice her skin is looking. She attributed it to her cleanser that she has been using since January. I checked it out, bought it, and love it. I plan to buy additional skin care...love that it is organic.

Thumbnail of user kerryl70
Kerry L.
1 review
0 helpful votes
May 26th, 2018
Verified purchase

Your website is easy to navigate. Love Image Skincare products! Will definitely purchase from you again!

Thumbnail of user horaceb19
Horace B.
1 review
0 helpful votes
January 11th, 2018
Verified purchase

Website very easy to navigate. Celia in the Chat room was very helpful! Shipping was extremely fast. Outstanding service overall! Will purchase more things again soon!

Thumbnail of user dianes235
Diane S.
4 reviews
11 helpful votes
December 28th, 2017
Verified purchase

Product is great. I have been using this for dry skin. So glad I can get it on your website. Service was great too.

Thumbnail of user joew170
Joe W.
2 reviews
0 helpful votes
February 7th, 2018
Verified purchase

Shopping has always been effortless and I have never experienced anything negative while shopping online here.

Thumbnail of user maryj284
Mary J.
18 reviews
1 helpful vote
February 15th, 2018
Verified purchase

My question about free shipping was courteously and quickly answered in an almost immediate return phone call. I am glad that I found your site so that I can access the Dr. Grandel products that I have loved for years!

Thumbnail of user marilyne27
marilyn e.
1 review
0 helpful votes
March 12th, 2018
Verified purchase

I had trouble getting the site to register that I had submitted an order. It did not give confirmation. I had to do the whole thing twice.

Thumbnail of user margaretb199
Margaret B.
1 review
0 helpful votes
March 23rd, 2018
Verified purchase

Keep stocking Glymed Plus Serious Action Skin Astringent No. 10. I needed to restock and your site is one of the few that still offers it.

Thumbnail of user donnae76
Donna E.
1 review
0 helpful votes
May 2nd, 2018
Verified purchase

I just received my last order in 2 days. WOW! Free and fast. I look forward to a wonderful new relationship. Thanks!

Thumbnail of user lannan1
Lanna N.
1 review
0 helpful votes
December 3rd, 2017
Verified purchase

New product, haven't used long enough to know any more about it. Website is user-friendly, easy to navigate.

Thumbnail of user anonymouss25
anonymous S.
2 reviews
0 helpful votes
June 9th, 2018
Verified purchase

It was a pleasant experience shopping at this site. I particularly enjoyed using my Amazon account for payment.

Thumbnail of user janellec19
Janelle C.
1 review
1 helpful vote
July 14th, 2018
Verified purchase

as I do not have a spa close by that carries this line I'm thankful to be able to order on line as I live in a area.

Thumbnail of user milliew19
Millie W.
1 review
13 helpful votes
July 3rd, 2018
Verified purchase

I am sorry for the #1 rating, no offense to your site. I have used AMB products for years 27 of them in the area that I have lived those 27 years and even though I have received many compliments on my complexion these many years and I tell people what I use but I don't know if any of them ever buy or use the products. If they do they do not come back to tell me their comment (s).

Thumbnail of user anonymouse57
anonymous E.
1 review
0 helpful votes
August 1st, 2018
Verified purchase

Great prices! Better than Amazon! I would love to see more reviews though and a first time buyer coupon code offer would be great too! Lots of quality options available! I think I found my new go to for Skincare products!

Thumbnail of user nancyg183
Nancy G.
7 reviews
1 helpful vote
July 24th, 2018
Verified purchase

Thanks.
I always get samples when I order from another website. That is how I started on all the Dr Graber products.
I was disappointed to have not received any samples.

Thumbnail of user lizc86
Liz C.
1 review
0 helpful votes
December 29th, 2017
Verified purchase

I wasn't sure if you ship USPO or a courier like UPS, so put both addresses. You might make it clearer.

Thumbnail of user dannyf37
Danny F.
1 review
0 helpful votes
March 24th, 2018
Verified purchase

Live Chat helped me find product I was looking for.
The box was smashed when I opened the package - it did not affect the product any way.

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From the business

Welcome to OrganicSkinCare.com where reinventing beauty and health is an ongoing priority. Millions of health-conscious men and women find contentment in using our products each day, feeling confident and nourished when nurturing their skin. We are a reflection of our customers and your reflection should mirror the best you, the healthiest you.

For too long, beauty products were insistently advertised without disclosing how they were made and which ingredients were used. As consumers lost hope in unsatisfying synthetic products, they started turning to organic lines that told the truth about their product. Organic Skin Care products contain all-natural ingredients from herbal and plant extracts, plant stem cells, essential oils and blends of formulas (patent and patent pending) all devoid of chemical, allergen and synthetic materials.

Company Representative

Thumbnail of user davidg809
David G.
Typically does not respond to reviews

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