• OrganicSkincare.com

OrganicSkincare.com

Overview

OrganicSkincare.com has a rating of 4.09 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. OrganicSkincare.com ranks 79th among Skin Care sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I can give a better description of my overall shopping experience at a later date.

Critical highlights

  • The products are not fresh and 3 items are other that i ordered.
  • I've called your company and spoke with your customer service twice that the coupon discount did not apply correctly.
How would you rate OrganicSkincare.com?
Top Positive Review

“Even during this Pandemic shopping here online has...”

Kathleen O.
5/4/20

Even during this Pandemic shopping here online has been easy, hassle free and quick shipping. I live in Hawaii and love Farmhouse fresh products however, the direct site for their products for shipping is just about the retail price of all the products, so I would have to pay double to purchase from them. The spas here that carry the product is closed due to quarantine, so I am thankful for the free shipping, the extra discount whenever a purchase is made and the incredible fast shipping to Hawaii. I truly do appreciate it! Mahalo!

Top Critical Review

“Received only half of my order”

Andi S.
5/25/23

I ordered 2 Sothys serums and they sent only one. I sent them a photo and asked about the rest of my order and heard nothing back. This was an expensive lesson. I recommend not ordering 2 of the same thing from this company.

Reviews (148)

Rating

Timeframe

Other

Reviews that mention popular keywords

products (38) shopping experience (4) customer service (6)
Thumbnail of user lakeshej
LaKeshe J.
1 review
7 helpful votes
January 9th, 2018
Verified purchase

website complicated and very slow. had to do chat to get the charge card portion to work. if clicking use amazon account it goes to a blank page.

Thumbnail of user sunshinek3
Sunshine K.
1 review
0 helpful votes
July 18th, 2018
Verified purchase

Web site difficult to navigate. Ordered before, sent email, only heard back once with no name on the email so I have no idea who wrote to me!

Thumbnail of user beverlyg68
Beverly G.
1 review
0 helpful votes
August 16th, 2018
Verified purchase

The shipping time was very disappointing....was peomised two day delivery and has to email three times asking whaere my order was, until I got a response.

Thumbnail of user crystalh132
Crystal H.
1 review
0 helpful votes
October 4th, 2018
Verified purchase

my experience has been good and the product seems to work I just wish it was more affordable pricing!

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Christene S.
1 review
0 helpful votes
November 11th, 2018
Verified purchase

finding the products I was looking for took some time, looking for ward to this company Customer service with regards to processing & shipping my order.

Thumbnail of user deborahm345
Deborah M.
1 review
0 helpful votes
January 8th, 2019
Verified purchase

I don't know why you didn't give me the coupon of 10% off. Information on what the B10, B20, B30, B40, etc differences would be helpful.

Thumbnail of user maryo239
Mary O.
1 review
12 helpful votes
November 14th, 2019
Verified purchase

I have an email of 11/13/2019 - Last Chance to get 20% off On Your First Order with a VCE4-3TV9-E65L printed within a box ... I entered that as a Coupon Code ... it calculated the 20% off ... and then reversed the 20% discount saying the code didn't belong to me. I was not able to activate the Chat Option having tried several times. Because I rant out of patience and out of time I entered the love18 for a 15% discount. Would have liked the 20% as offered.

Thumbnail of user lenah19
Lena H.
2 reviews
0 helpful votes
June 1st, 2020
Verified purchase

Website easy to use. However customer support needs to be more helpful when parcel was sent to wrong address (not sellers fault). Agent said: step outside to your nearest post office to get help as I'm based in NY and can't help. WTF if I could step out I won't be asking for your help ?!!

Thumbnail of user jennyc150
Jenny C.
1 review
6 helpful votes
May 12th, 2018
Verified purchase

Premature feedback - as your product has not yet arrived I do not know how good your service actually is.

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From the business

Welcome to OrganicSkinCare.com where reinventing beauty and health is an ongoing priority. Millions of health-conscious men and women find contentment in using our products each day, feeling confident and nourished when nurturing their skin. We are a reflection of our customers and your reflection should mirror the best you, the healthiest you.

For too long, beauty products were insistently advertised without disclosing how they were made and which ingredients were used. As consumers lost hope in unsatisfying synthetic products, they started turning to organic lines that told the truth about their product. Organic Skin Care products contain all-natural ingredients from herbal and plant extracts, plant stem cells, essential oils and blends of formulas (patent and patent pending) all devoid of chemical, allergen and synthetic materials.

Company Representative

Thumbnail of user davidg809
David G.
Typically does not respond to reviews

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