Organic-Creations

Great experience! I was looking for professional, Very professional from start to finish! Im very satisfied!

So far, I purchased different products (raw ingredients and handmade base) from organic creation. I loved all things. Also, Maddie is so responsible person for sending all the documents when I asked her. I purchase again and highly recommend it!

First off, I've only ordered from here once so that's what my review is based off of. I ordered alot of clays, essential oils, butters, and carrier oils for my skincare line. The quality of the products were great, better than other suppliers. Everything was packaged nicely and safely. I love how many certified organic options they have, although it seems they really jack up the prices on the organic ingredients. One thing I especially enjoyed was the thorough descriptions of every product. Shipping was quick.

You also receive reward points with every order which is nice. Im going to be placing another order soon!

I make all of my personal hygeine products, as well as my own muscle linament (we call it "Mom Balm"). I use this company exclusively and have never had a problem or issue with them. I have absolutely NEVER had the issues of which some of the complainants here speak. I've had only the best experience! The products are great, price reasonable, and my skin and hair have never been better to me. I'll be making my Mom Balm soon on the next clear and cool morning. This is one HAPPY customer!

First, my qualifications. I have been in skin care since 1972. I am a formulator and aromatherapist and medical assistant to a dermatologist. Online and owned a facial salon/wellness center since 1997. Well into 6 figures before I retired. Have worked in a lab for years with direct interfacing with the FDA.

Secondly, bad reviews can spring up without grounds just because women can be $#*!y. Anonymity brings out the worst in some people. It is usually too costly to become certified organic for small businesses. It does take a long time to receive your order because everything is blended fresh - fine with me since this is also my premise and promise to my clients. Price is about average for good quality. Products feel good, bottom line. I will reorder.

Skincerely,
Patricia Westervelt, CMA LE CA
Royal Honey Rose

Something is really fishy about so many of these complaints. I have ordered from OC for years for my bath and body business, as well as for personal use, and Barb has always been extremely helpful, responsive and courteous. Service was always prompt, if there were to be delays, she let me know personally. Every order came through perfectly. How is it that in doing biz with them for almost five years that I have never had a problem? I smell a smear campaign, and it's not cool at all.

At first, I was skeptical of ordering from Organic Creations due to the negative comments. However, I decided to take the chance because I believe in giving people a chance. I am here to say that I am glad that I order from this company. I received transparent communication regarding my order and when I received my package, I was pleasantly pleased with my order. I am glad that I don't base my decisions on reviews alone. I will order from this company again.

I have used this company for a few years now. I find them helpful, responsive and communicative when I need help. I love their products and they are a great source of naturals and organics that many do not carry.

I loved the organic castor oil (1 gallon). I think they make it fresh to order because it took a few days to ship it. I received it soon after it was shipped. Then I used the oil as a therapy to treat internal female cysts and felt an improvement after just one treatment. I applied it for 3 1/2 hours via a wool cloth and heating pad. The oil was translucent gold with a high viscosity. I loved it, it felt great! I used it on my Mom's hurt leg and my brothers hurt jaw, neck, and back. Now I am using it on my hair, skin, and nails. Yea, it is great stuff!
The service is great in that my one shipping question (via email) was answered the same day. Very helpful answer, I am extremely pleased with this company. Caro Line

After seeing all the mixed reviews I reluctantly placed an order through Organic creations. In my order I left a note asking for the MSDS of each product as well as receipt. Within a few hours Kristel emailed me back with a kind email and the MSDS and receipt I had asked for. So far so good! After a few days of waiting and not getting a tracking number I emailed her again asking about my order. Kristel was really nice and explained how at the top of their homepage it says what days orders they are processing that day and that they were processing the orders from oct 31 and since mine was from November 1st they would be working on mine the next day and have it shipped out by that evening. She explained how they hand batch all of their orders to ensure theyre customers have the freshest possible product when they order and that some are even made when the order is placed. I totally get that since I run my own skin care business and hand make all my orders as they come in as well. Sure enough the next evening I received an email with a shipping notification and tracking number. My package sent out Thursday evening and still arrived Monday even though Saturday was Veterans Day and USPS doesnt work that day. I LOVED all of my products so far and Im having so much fun testing out the new ones. They even offered to send me the USDS organic certification paperwork if I needed and gave me a little pamphlet explaining the different programs they have for business and their rewards system. Before I placed my order I had forgotten to ask a question about 2 of the hydrosols I ordered so I emailed them again today. Again Kristel emailed me back and was very kind, patient, and explained everything I needed to know and told me to feel free to email her ANYTIME I have questions Ive heard bad things about Barb but I only dealt with Kristel each time I emailed and she always responded within 2-3 with extremely good customer service and never made me feel like I was wasting her time. Im incredibly happy with my purchase with this company and the support I received when needed and will gladly order through them again!

Ignore the awful reviews of this business. Listen, yes sometimes the orders take awhile to reach you, but, the quality is excellent, the prices are the best you'll find on the web and whenever you have a question, Barb is extremely quick to respond. She takes the time to answer any questions you may have about the products and is, exceptionally pleasant and knowledgable! I've had nothing but outstanding customer service! But don't take my word for it, research their prices compared to everyone else's! And I don't know about you, I'd rather save a few dollars with the plain packaging!

I love them products. This is very small business and they do not answering the phone, but they always have a fresh ingredients. I have a broken packages from different companies. This guys always sent to me replacement. I have couple custom requests like cheaper shipping or special ingredients and they always helping me to find them. Barbara a real person and she is answering emails pretty quick. They use a simple packaging but it better for my shipping cost and for environments. I recommend them to everybody.

Organic-creations.com is key in the running of Salon de JuJu. I utilize their outstanding organic and wild harvested products of superior quality. I've been working with organic and holistic living/eating/learning since the age of 18. I am now 43 and create organic or wild harvested spa products made from only the finest ingredients. Where do I find ONLY the finest ingredients?!? That would be Organic-creations.com because their products are superior and they truly care about your order and they WILL go that extra mile for you if they need to. Bottom line Organic-Creations.com = Damn good business. Period.

I have NO idea what the disgruntled customers are talking about, but, their complaints must come from when the business first started or something. I've had and have nothing but good things to say about the quality of the oils, the SWIFT delivery of the merchandise and the over all condition of everything I've ever received from them. I haven't had to call customer service ONCE, and even if I did, I'd chalk it up to human error and call it a day. I was actually on my way to the site to make another order. I usually spend $50-$100 at a time(I keep burning through citrus oils like CRAZY. I'm just going to have buy them in TUBS from here on out SMH/LOL).

I have NO idea why this site is getting negative reviews, I have ordered from them at least 5 times, and they are by far my favorite supplier. They have always been friendly, their service fast, and their product amazing. I received the wrong product in an order only ONCE and they shipped my the right product the next day.
Plus, their healthy hair shampoo bar changed my hair's life haha! I will pledge my undying love for Organic Creations, and I'm just so baffled by these negative reviews... I smell a competitor.

Recovering from breast cancer, I am so glad that I was not scared off by all the bad reviews I read here and other places. Luckily, I belong to a soap making group\blog who I asked about this company after reading these reviews, because I loved the look of the products on the site, but as I live half way around the world from the US, it was not just going to cost me a lot in products, but about the same again in shipping! Someone who knows Barb - the owner - told me had a family tragedy and was not able to keep up with quick shipping etc for a while, gave me her e-mail and said talk with her.

In the last 2-3 months I have made over 6 orders with her, each order being around 5-6 international parcels and they have all arrived faster that big companies I bought from. Everything as been fresh, well packed and clean. Her labels are clear. I even ordered ground almonds and there are completely fresh. I find each of the products has the same blurb about the benefits of the product, which I find very useful. Last time I bought her organic oil hand cream and it is the best cream I have ever used. Below I have pasted my last e-mail reply to her letting me know that my last order was on it's way, as I had mentioned I had a rush order in the order note section:
Dear Barb,

Thank you so much you have been so prompt and supportive with all my questions and my shipments. I can't tell you what it means to have you, so reliable, just a PayPal click away.

I am also so pleased with your products, no leaks, even on such a long international journey and your fragrance oils are great.

Take care.

Aysha Johns. It is a shame more people are not willing to support small family businesses and cut people some slack now and again!

Great selection and fast delivery (received my package in 7 days after placing the order). Everything was neatly packed. Highly recommend!

I am a frequent customer of organic creations and love their products and selection. They quote their turnaround time prior to ordering and I find their website to be user friendly. I mostly order essential oils and botanicals such as jasmine, hibiscus, and cinammon which I add to loose tea. The essential oils are great and I think it would be hard to find comparable quality at such pricing. I was extremely surprised to read the other reviews but I guess if you are looking for customer service, personal attention, high quality packaging, your order stocked, and ready to ship, you may or may not be happy. The cinammon from organic creations is the best. I will keep buying from organic creations because their products are wonderful and would rather wait for something that I know is good, rather than get garbage the next day and pay more.