• Online Ticket Shop

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Online Ticket Shop has a rating of 2.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Online Ticket Shop ranks 288th among Tickets sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Online Ticket Shop?
Top Positive Review

“Very serious company”

Jona W.
11/24/16

I ordered and they delivered my tickets on time, they kept close to us, responded fast, it was an out of country event, so, the company handled this perfectly. I highly recommend.

Top Critical Review

“WORST SITE POSSIBLE - AVOID AT ANY COST”

Anthony T.
2/7/23

I have just read few reviews and so understand now the scam... Please read the wrong reviews, they are all true. Avoid this site at any price. I have bought 2 tickets for Foo Fighters show at Nîmes in 2020. The show was obviously postponed twice due to COVID and was finally cancelled in 2022 due to Taylor Hawkins death (RIP). I logically asked for a reimbursement and they told me that the cancellation is due to a "force majeure" and cannot take the amount back to me and offer instead a voucher (for me, this case is not a force majeure like pandemic or climatic event, but anyway...) At first, I said OK, I will buy a ticket for another show. The problem is that scammer site proposes now only show in Netherlands and matches of Ajax Amsterdam. I live in the south of France and really don't care about Netherlands shows. On their website they propose to help us find a ticket for any concert we want, within one day (looooooooool)... So I contacted in order to get tickets for the Black Keys show at Nîmes in July and, after numerous messsages, not any one answer from their side. I contacted them again in order to get a reimbursement for the Foo Fighters show, explaining that I will not buy a ticket for shows in Netherlands, and they sent me still the same automatic answer "Sorry but the cancellation is due to force majeure, we can only offer a voucher bla bla bla" So please, AVOID AT ANY PRICE this website. Moreover, the prices are the highest on the market. Please read and listen to all the wrong reviews. Thank you!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user jonaw1
1 review
0 helpful votes
November 24th, 2016

I ordered and they delivered my tickets on time, they kept close to us, responded fast, it was an out of country event, so, the company handled this perfectly. I highly recommend.

Thumbnail of user aaronw20
1 review
1 helpful vote
June 5th, 2013

I purchased 2 tickets for the El Classico match between Real Madrid and Fc Barcelona as a gift for my son who travelled especially to Madrid for the match. I understand that the price (set by the seller) is significantly above the face value, but this was to be a gift to my son for a special occasion, so that was not the main issue. I was originally concerned if the tickets would actually reach my son who was travelling a considerable distance and spending money on flights and hotel accommodation etc. I had read mixed reviews regarding this issue. However All the arrangements went well; my son had a great time and enjoyed the game.
My contact in the customer service department took such good care of us and had a continued interest and excellent communications throughout the whole process. View will help others learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website.

Thumbnail of user anthonyt1220
1 review
0 helpful votes
February 7th, 2023

I have just read few reviews and so understand now the scam...
Please read the wrong reviews, they are all true.
Avoid this site at any price.
I have bought 2 tickets for Foo Fighters show at Nîmes in 2020. The show was obviously postponed twice due to COVID and was finally cancelled in 2022 due to Taylor Hawkins death (RIP).
I logically asked for a reimbursement and they told me that the cancellation is due to a "force majeure" and cannot take the amount back to me and offer instead a voucher (for me, this case is not a force majeure like pandemic or climatic event, but anyway...)
At first, I said OK, I will buy a ticket for another show.
The problem is that scammer site proposes now only show in Netherlands and matches of Ajax Amsterdam.
I live in the south of France and really don't care about Netherlands shows.
On their website they propose to help us find a ticket for any concert we want, within one day (looooooooool)... So I contacted in order to get tickets for the Black Keys show at Nîmes in July and, after numerous messsages, not any one answer from their side.
I contacted them again in order to get a reimbursement for the Foo Fighters show, explaining that I will not buy a ticket for shows in Netherlands, and they sent me still the same automatic answer "Sorry but the cancellation is due to force majeure, we can only offer a voucher bla bla bla"
So please, AVOID AT ANY PRICE this website.
Moreover, the prices are the highest on the market.
Please read and listen to all the wrong reviews.
Thank you!

Service
Value
Shipping
Returns
Quality
Thumbnail of user fionam4
1 review
1 helpful vote
June 12th, 2012

I have never been so appalled by any company in my life... i ordered my tickets 6 months before the event and they arrived 5 days before the event. I paid 4 times the face value of the tickets and when I tried to query this they were virtually impossible to contact. After hours of searching I eventually got in touch with someone in the NETHERLANDS (I'm from Scotland - my phone bill was astronomical) she was incredibly rude and no help whatsoever. The end result is that I am £200 down and i learnt a very valuable lesson - NEVER USE WORLD TICKET SHOP!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Online Ticket Shop?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Online Ticket Shop?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business