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  • OnlineKeyStore

Overview

OnlineKeyStore has a rating of 4.1 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineKeyStore most frequently mention amazing deals. OnlineKeyStore ranks 113th among Virtual Goods sites.

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What reviewers want you to know

Positive highlights

  • Onlinekeystore always exceeds my expectations in price, speed and customer service!

Critical highlights

No critical highlights yet

How would you rate OnlineKeyStore?
Top Positive Review

“Really unique site and great features”

Claire A.
3/1/16

I use this site mainly to spin and win games in their awesome new system. No other site in the same market makes such an effort on their website as these guys and it really shows from start to finish. Good job guys!

Top Critical Review

“Tragic”

Althea W.
5/27/20

Tragic - no communication from customer service, no CD Key ever showed up and just an awful company! Paypal dispute has been started however I have to wait a week to even get Paypal to look into this awful money stealing company!

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user altheaw7
3 reviews
3 helpful votes
May 27th, 2020

Tragic - no communication from customer service, no CD Key ever showed up and just an awful company! Paypal dispute has been started however I have to wait a week to even get Paypal to look into this awful money stealing company!

Thumbnail of user julianc44
1 review
1 helpful vote
March 23rd, 2018

Never recieved my key, they after three weeks still no reaction from the support center. My only option to get any reaction from their customer service requires me to pay them more money! I don't know what happened to their site, but since 2017/18 they are not reliable anymore. Do not use this site unless you just want to throw away your money.

Tip for consumers:
don't use this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user heinrichh4
1 review
3 helpful votes
October 8th, 2018

As of today 8 October 2018 OnlineKeyStore have been changed to Titancodes.
None of their customers received any sort of notice about the move and name change.

Thumbnail of user ryderh
2 reviews
18 helpful votes
June 23rd, 2019

Bought several keys for office and Windows and they were already used. They promised a payback and I never received one...

Thumbnail of user essama5
1 review
2 helpful votes
September 17th, 2018

Anyone who says it's a good store, he is a liar, Fake buyers, store is the biggest trick, do not buy if you want save your money

Thumbnail of user ivanb60
1 review
4 helpful votes
May 3rd, 2017

Sold through this store keys accumulated 310 euro, for several months already I can not get my money. They also restricted my account, I even now can not buy games from them. Avoid this site

Thumbnail of user thorstenk1
1 review
0 helpful votes
May 1st, 2018

Never recrive my ordered key for steam. Support never answer my tickets or my emails. Worse expirience

Thumbnail of user krisr41
1 review
1 helpful vote
September 29th, 2017

Terrible seller. Purchased key and didn't receive it. Sent followup email asking for a refund. Only then did I receive the key. By then I had already purchased elsewhere. They then said the key wouldn't be refunded. 0/10. Wouldn't recommend to anyone. Won't use again.

Thumbnail of user esama1
1 review
1 helpful vote
August 2nd, 2017

I am victim too now, Bad website, Liar website, I have sold some keys ( windows keys) and, Now I cant withdraw money from website, I have no one mistake, I waiting for payout for 11 months, And I sure I dont will get money, So I'm sharing my experience everywhere I can., Do not buy from them and, Dont sell in website, Dont be seller in website. Good luck all
Information\ Manager of website\ Shane Rushent\ 35 years\ lives in uk\

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They will take your money and not deliver.
On top of that they charge made up fees on the product,
So that the hidden cost of any product is 30% more than on the initial price tag.

It's registered to PC MEDIA PTE LTD from Singapore
By a guy called SHANE RUSHENT (probably not his real name)
If you search that name, you will see that he has scammed people for amounts ranging from a few dollars up to a few thousand dollars.
I think it's safe to say he, or the group are professional scammers.

Thumbnail of user emmanuelp9
1 review
4 helpful votes
November 13th, 2017

Purchased a video game CD key for steam from online key store but I was not sent the CD key and they do not respond to any messages I send to them. DO NOT MAKE PURCHASES ON THIS SITE - ONLINE KEY STORE IS RUBBISH.

Thumbnail of user menhlol
1 review
4 helpful votes
June 20th, 2014

Received a key that was already in use. Contacted support and they asked me to install TeamViewer so they could watch me fill in their bogus key. Then when you install TeamViewer and respond that you are ready to give your ID and Password, the support ticket gets deleted. Contacted support again, told the story AGAIN, ready to give the ID and Password so they can LOGIN on my computer. Ticket gets deleted AGAIN!

I am done with this site. Bought a few games but won't do it ever again. You just have to be lucky to receive a key that works.

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From the business

We provide games digitally to you within 24 hours of purchase for all types of popular DRM Platforms such as Steam, Origin, Uplay and Battle.Net. We also provide a download service for DRM Free games and titles that requires game files in order to function such as retail only older games.

We have been in business since 2008 and are the first ever key based digital delivery store to be online. We now serve well over 1000 orders daily and have in excess of 800,000 registered users growing rapidly year on year.

Company Representative

Thumbnail of user shaner16
Shane R.

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