OnlineDelivery. IN has a rating of 3.2 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineDelivery. IN most frequently mention best quality, day thanks, and customer care. OnlineDelivery. IN ranks 35th among Flower Delivery sites.
No positive highlights yet
Glad to order on this website, it really works too good, nice customer services. Found the deals are really excellent. The products was awesome, no problems so far. Large collection of inventory, can find almost so many designs flavours and products on one platform at competitive price. Onlinedelivery.in is a perfect platform for cakes, flowers etc gift items. Thanks for quality thanks to provide us one more good option
Please refer to images attached, I had ordered a Rs 1500 Teddy and they gave me one scary looking entirely different of worst quality. When I called for return they told this is what I get and no actions were taken. Despite numerous emails & phone calls they never responded
Please refer to images attached, I had ordered a Rs 1500 Teddy and they gave me one scary looking entirely different of worst quality. When I called for return they told this is what I get and no actions were taken. Despite numerous emails & phone calls they never responded
Tip for consumers:
Dont use this site , i did a mistake of ignoring the already existing bad reviews
Products used:
Teddy Bear, Gift
I spent an extra 250 INR for delivery in the morning between 7 and 11 am when I purchased a cake and flowers.The total amount I owe is 2040.00 INR. When we contacted the delivery person in the evening because it had still not arrived, he was really disrespectful and said, "If you want to take you take, otherwise I will go because you have already paid." He never delivered, but when I called the call center, Ziya left a message saying that we considered it had been delivered. However they never delivered, and now my money is gone; these service provider are really dishonest and unprofessional. They'll ruin both your day and your finances.( 10-9-23)
This is one of the worst service I've come across ever! They take additional charges for the requested timeframe and they don't deliver it and on top of that the amount that had to be refunded was not credited to the source from where it came! Not to customer's bank account but they credit to the Account of onlinedelivery for us to use it the next time! First of al the service is so ridiculous that I won't opt for the service again! Horrible!
Bunch of idiots running this delivery services. Don't ever use their delivery services which will ruin your day. Scam Alert.
I rate them negative star rating.
Tip for consumers:
Try staying away from these scammers
Products used:
I ordered some stuff for my anniversary to be delivered to my wife on a particular day as a surprise but they delivered it on a early day which ruined everything. I did message them and didn’t get proper response back. They are trying say me a reason which doesn’t make any sense.
The team took my order and money on 13-Feb-2020. They were supposed to deliver on 13-Feb. Till 15-Feb when I followed up there was no delivery of the product. On 16-Feb-2020 they updated as order completed even though there was no delivery done. The online service suddenly stopped responding to queries. Now I have lost the money and did not receive the good either. SCAM... Cheaters. Stay away from them
Very very disappointed. I ordered some flowers as a surprise for Mother's Day. I am so disappointed as the website said that it would deliver it on the same day. It didn't deliver it yet. I ordered it on 9th May. I will never be ordering from this website. They are not responding to messages I'm sending either. Horrible customer service.
$#*!s give a wrong delivery estimate on the website, only after we enter our email address and details, we get to know that
Tip for consumers:
$#*! this website
Products used:
rakhis.
hey guys $#*! you
This is total fake website. There should be a regulation to address this kind of fraudulent activity. Order #******* is not been delivered nor refunded. No body responds on the email *******@onlinedelivery.in and no response from the call +91 88 600 400 33
I ordered a Black Forest Cake for My parents anniversary. 5 Kg Black forest Cake.
They delivered some kind of chocolate color cake claiming it to be Black Forest.
And believe me cake was so stale, that I had throw the piece even after one bite. This is the worst cake I was ever eaten. Adding to that their team was so rude, calling me liar. Why would I lie, when we order cake for our happy occasions. They have successfully spoiled my parents 49th Anniversary Celebration.
This online delivery is a scam they charge you and then don't give your delivery and then they don't reply as well it's a very big scam charge you like mad and then say we have changed your status. They sent me a status of delivered but when I confirmed it with the receiving party there wasn't any delivery made since 3 days i am trying to reach this scammers but no answer for now.
I have never experienced such a bad customer care.
If you care for your loved ones pls dont choose onlinedelivery.in
Ms. Priyanka has been the most insensitive customer care executive I have ever interacted. Her customer care of being insensitive to customers just spoilt the whole purpose of ordering a cake for my sons birthday
Fnp adn winni are much better pls opt for them... A BIG CAUTION TO CUSTOMERS AS I DONT WANT THEM TO GO THROUGH WHAT I DID
I wish i would have given a negative rating. I have ordered it from this website and have paid extra amount for specific time delivery. They have not even delivered on time but order was incomplete. Whatever flower and cake they have delivered the quality was so bad can't even tell you. It was an another level of embarrassment for me i was thinking it would have been betteri if i would have not even ordered anything, After making so many calls and dropping them several email there is no response from them. They don't even have a audacity to respond. Such a Pathetic website
Such a pathetic service the cake they delivered is not in good shape and tastes very bad. So dissappointed with the website service. Never recommend this website for cake deliveries
Products used:
Cakes
They provide pathetic service!
I had ordered a box of Ferraro rocher chocolate and it was not delivered but they update the order status as "complete"! When I called on customer support the lady said she will check and revert but they didn't and moreover they stopped picking up my calls!
Awful service, not recommended at all!
I order nuts and sweets for Diwali and the order actually was very shabby and different from what was ordered. Furthermore when sent an email i did not receive any reply until i chatted with the chatbot and finally the same time i received a rude email. I would not proceed anymore with the website its not authenticate. Attaching pictures as proof
Purchase basket of cadburry dairy milk charge of 795 Rs. Received 10pcs of dairy milk each of 10gms (cost of 100 RS). Message send to customer service and no respond.
My boyfriend ordered me some chocolates and they never delivered it. When I tried calling them, the number doesn't exist. Please don't ever order or get fooled by this app.
After I made the payment, the order was never delivered. Extremely disappointed.
The website stated order as processed immediately.
I was misled by all the 5 star reviews here which i now realise are probably fake.
Don't go by the taglines they have written on their website, they have extremely pathetic service. They have written assured delivery between 10am to 6pm, but they dont deliver on time. First time i ordered from this website and i have a really bad experience. Their customer support is also very bad, they will put your call on hold and will never return back.
Its 8:30 pm and my order is still not delivered and their customer support is from 8 am to 8pm, so their is no contact person also.
Please dont go for it...
You guys are such a fraud! Guys please don't order anything from this website. I ordered 20 orchids flower bouquet and a chocolate walnut cake for Rs. 2590. They sent a cheap 10 orchids that too a different color and a cheap quality chocolate cake with nothing close to what thy showed in pictures on their website. FRAUD!
And when I post this review on their facebook page, they are marking my post as SPAM! Wow. Such Clever $#*!s!
I ordered a cake for my cousin and it didn't reach her which means they have delivered it to the wrong person since they repeatedly said the package has been delivered. When I asked thier team about the receiver, they said the package has been received by a person who didn't reveal his name. I don't think you should deliver it to anyone else other than the person I have mentioned in the order details. I thought their site was much more professional than this. Also, I called their team, and they said they'll get back in touch, which didn't hapen as well. So, in conclusion, I won't ever purchase from this site and I think you shouldn't either.
Please do not buy from them. They are complete cheaters. They may not have the exact products displayed on the website. Even the customization option you have requested will not be implimented. The worst thing is once the order is delivered they may not even respond to your emails. Implemented
For my son 1st bday I ordered a 3D cake of 3595rs. 5days before birthday itself I ordered it, previouS day I got call from customer care n told that cakes is not available for location, after a lot of call n what's app chats they told attached pic. Cake with same cost of 3595rs, plz c the attached pic of cake what they promised and what they delivered. I am very very disappointed for this as my son frist bday cake came like this later in whatsaap n call no response only. Pathetic service. Plz don't order from "onlinedelivery".
Worst website ever
Don't ever order from this, cant deliver what they promise on website.
This is coming from a genuine customer
I ordered the cake and a few hours before the delivery when I emailed them asking for the status, the response was "the contact number I provided was not working and they can't deliver the order so they will consider the cake as delivered". I checked with my family back home( the receiver of the cake whom I sent this cake to. I planned a surprise and it got spoiled), they said they just ring once and when my brother called back they didn't pick up the call. I informed to the customer service and they confirmed they will deliver cake on time. Cake got delivered around late evening and it was in distorted condition. I beleive the cake might have fell down on the way of delivery and they packed it and delivered just like that. When we open the cake infront of audience for the birthday party, cake was in miserable condition and my family called the delivery team and they said they can't do anything. Even they can't come and pick up the cake. Following this, we had to buy a cake from a nearby bakery at the last moment. The next day i filed a complaint and submit the proof of the cake's condition. It got melted by that time(4 kg 2 tier cake around 7000$ INR) and we had to throw it away as we already bought another cake for our function and we cant serve a spoiled cake to our guests. The reply I received for my complaint was we need to submit the cake back so that they will deliver another one the next day. I asked for a refund and their reply was" we don't have the manners to ask refund after eating the cake". The total experience was the worst.
IF You really want to spoil your function, go ahead and order from these guys,.,
I order cakes every year and i never had an experience like this. You can confidently order from any website other than online delivery.in (https://www.onlinedelivery.in/)
I have added the photos of cake's condition when we open it
#1 florist in India: Send flowers and gifts online to India through onlinedelivery.in. We offer exotic flowers and special gifts on birthdays, anniversary, and on valentine day as well.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.