• Oneflare

Oneflare

Overview

Oneflare has a rating of 3.5 stars from 296 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oneflare most frequently mention great service, fast response, and next day. Oneflare ranks 2nd among Service Marketplace sites.

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
30
See all photos

What reviewers want you to know

Positive highlights

  • I have found that the refund policy is reasonably fair when the client makes no attempt to contact the operator.

Critical highlights

  • 3 quotes, thats misleading for how they target businesses.
  • When I eventually did get through 24 hours later, (had to ring 4 times) I got told it was probably my fault.
How would you rate Oneflare?
Top Positive Review

“Compliment”

Gayil F.
10/8/23

Adrian from Tilly's Electrical. Highly recommend Adrian for your electrical work. On time efficient and a delight to work with.

Top Critical Review

“Appalling experience. Beware!”

Catherine A.
7/8/23

I made the unfortunate mistake of contracting someone through OneFlare, following an onsite inspection of the property (fence job). Despite a deposit being paid within 24 hours of receipt the work was very slow and sloppy. Despite the onsite inspection an additional request for $660 dollars was made and again, within 24 hours I paid this. This claim was for stump grinding. This never happened. I requested reimbursement for the money paid for the stump grinder (at least), given it was not used at my property. This has not occurred. Despite efforts made by Support at OneFlare communication has halted. This has been an appalling experience that has caused me a lot of emotional stress and financial cost.

Reviews (296)

Rating

Timeframe

Other

Reviews that mention popular keywords

3 quotes (10) 24 hours (6) customer service (9) business (67) job (90) refund policy (3) customer doesn (3) fair trading (3)
Thumbnail of user karenp2641
1 review
0 helpful votes
April 3rd, 2023

Great customer service and workmanship from Michael Wollner. A leaking shower, he fixed more than quoted and stuck to his original quote. Made sure everything was in top working order, taking pride in his work. I would highly recommend him for North East, SA. Work. Thanks Michael. I will be back for any other plumbing work needed.

Thumbnail of user gayilf
1 review
0 helpful votes
October 8th, 2023

Adrian from Tilly's Electrical. Highly recommend Adrian for your electrical work. On time efficient and a delight to work with.

Tip for consumers:
Easy to access and contractor replied within the hour. Great service.

Products used:
Electrical components.

Service
Value
Quality
Thumbnail of user nd159
1 review
0 helpful votes
January 13th, 2022

The Tree Mechanic removed 5 Cocos palms and one cotton palm. Quoted a reasonable price. Had good communication. Were careful not to damage any of the retic, surrounding plants and the neighbours plants. Cleaned up after the job, cut and stacked on the verge as required by Joondalup City Council.

Service
Value
Thumbnail of user rebeccas880
1 review
0 helpful votes
August 10th, 2020

We were rapt with the service provided by Rubber Ducky when we embarked on the daunting renovation of our bathroom. Owners, Mal and Leah, were very helpful from the beginning of the process, accompanying us to bathroom showrooms and making recommendations and suggestions as the job rolled on. All of the workers involved in the job: demolition, tiling, plumbing, electrical, sheeting and final fixes: were meticulous, prompt and friendly. We would highly recommend them to anyone looking for a new bathroom.

Thumbnail of user christinec904
1 review
0 helpful votes
July 1st, 2020

Connected with OneFlare to find a painter. Within 24 hrs RT Gurren (Roger) contacted me to look at the job. He seemed very honest & knew what he was talking about. It was no wonder we got all the verandah's and external cottages, entrances & more done. Roger & his team worked so professionally & efficiently that it was a pleasure to have them there.
I would highly recommend RT Gurren for any paint job big or small. Their attention to detail was over & above.
Thankyou Roger, Mike, Frank & Dan for making Roseville House B&B all bright & shiny again

Thumbnail of user kyliew28
1 review
0 helpful votes
October 30th, 2019

From one new business to another new business - Joining Oneflare made the difference between closing my doors to staying open, literally overnight. Oneflare's support staff are there to help you grow your business and create success. Oneflare customers are waiting for you to quote them and get the job done, don't think about - just do it, you will not regret your choices. Make the call today and watch your business start growing tomorrow :)

Service
Value
Quality
Thumbnail of user sophiew76
1 review
0 helpful votes
March 15th, 2021

Charlie and his men were fantastic at cleaning our windows through our whole house. They were very professional and Charlie was happy to go beyond his cleaning. Would highly recommend Charlie
And cleaning his windows.
Sophie

Thumbnail of user markl779
1 review
0 helpful votes
September 6th, 2019

The site reaches a lot of businesses that gives customers freedom of options to choose the best job quote. It also features full transparency; and number of times a certain business was hired to do the job which, in my part, gives me confidence that they are experienced and reliable to work with. Thumbs up to Oneflare! Within hours/days the kob was posted, i already got competitive quotes from competitive businesses.

Thumbnail of user craigf118
1 review
0 helpful votes
August 29th, 2019

Within 30 minutes of the advert being submitted I had three replies by way of two telephone calls and a text message. Each introduced their business and enquired how they could assist.
I arranged for the two telephone contacts to meet me on site to review the works required. Both businesses turned up 'on time' and were very professional. I am waiting on their quotes which should be emailed this week. Great service.

Thumbnail of user basilitap
1 review
1 helpful vote
April 10th, 2020

I hired Al for a major bathroom renovation, Others quoted 4 weeks time frane but Super Al had the job complete in 2 weeks. Now I've got a million dollar 5 start hotel bathroom. But without the prize tag. He has a team. They know what they're doing. They're swif, trusted, and fair on price.
I now have Al on speed dial ready for my next reno. Al is the managing director you can contact him on *******098

Baz from Nundah 4012

Thumbnail of user merleb34
1 review
0 helpful votes
June 23rd, 2021

Matthew's team painted our 90+ y. O. weatherboard in Brunswick. They were thoughtful, considerate and prompt in attendance and the price was very reasonable. The few items that needed to be re-visited were attended to promptly and cheerfully, even though they had been fully paid. We would not hesitate to engage Matthew and his team again.

Service
Value
Quality
Thumbnail of user helenw216
1 review
0 helpful votes
January 10th, 2020

I'm always happy to be associated with this organisation. They ensure that as a Celebrant business I get leads to jobs and they follow up with you regarding your experience.
Likewise as a customer - when I have posted jobs for myself personally such as pet grooming and/or plumbing etc - I have found quick efficient replies from very reputable businesses and always been very, very pleased with the responses. Recently we have employed a Garden Maintenance business on a regular basis as we were so impressed with their work.
If it wasn't for OneFlare I would never have known they were in our area!
Thanks OneFlare

Thumbnail of user jessicad247
Jenny A. – Oneflare Rep

Thanks for your review Helen, I'm delighted to hear that you have had a great experience with Oneflare both as a business looking to find work and as a customer looking to find businesses. I hope we can continue to help you in future and hope you have a lovely New Year!

Thumbnail of user dougb207
1 review
0 helpful votes
August 26th, 2019

Oneflare is such a brilliant system without having to troll through the yellow pages or the internet for that matter to find your required tradie or technician, they come to you after listing your job specs and receiving at least 3 quotes takes so much hassle and stress of getting a job done.
I could not recommend Oneflare enough just BRILLIANT.
Thanks guys
Cheers
Doug

Thumbnail of user stephenp469
1 review
0 helpful votes
May 15th, 2020

We would like to Thank Marc from "Do Maintenance" for doing a Professional painting job in our New house in Eden Beach. They are Efficient and clean up after the job is complete. Marc even helped by suggesting a better paint for a better price, then we were planning on using.

Thumbnail of user paulg629
1 review
0 helpful votes
August 1st, 2019

Stumbled across you guys on the web, glad I did. Had my tax sorted the same day. Had 2 quotes come through, within half an hour, there were 2 quotes.

Thumbnail of user margaretj83
1 review
0 helpful votes
August 6th, 2019

I needed a makeup artist on very short notice. I immediately got a reply from Eva and I couldn't of been happier with her. I had tried emailing and phoning a few salons to see if they could get me in but they were all busy. At least with Oneflare only those who were available responded so I didn't waste anymore time. For me, Oneflare was an amazing result. Thank you!

Thumbnail of user roneller
1 review
0 helpful votes
August 17th, 2019

Oneflare has been so helpful and efficient in finding me numerous tradies who have simultaneously responded to my post instantly. We had a very slim deadline for our home renovations and I've tried a few websites. Oneflare however has made this process so smooth. All the tradies have come out on time and have stuck to deadlines. I will definitely recommend Oneflare. It is now my go to site.

Thumbnail of user michaelr2013
1 review
0 helpful votes
April 16th, 2020

It was quick, and easy to use recommended for anyone renovating or building, just make sure you end the job when found what you need

Thumbnail of user theresap160
1 review
0 helpful votes
March 14th, 2020

We vote for ET Concrete Pty Ltd who has done an excellent job, upgrade our house, make it looks larger and beautiful by concreting.
We are lucky when have Dominic with us. His 0455 155 176.

Thumbnail of user daniellef89
1 review
0 helpful votes
July 30th, 2019

What can I say?! I had submitted my request for quotes... and before I could even put my phone down - I received a phone call and my booking was made! Best service ever! Totally stress free. Thank you :)

Thumbnail of user narredag
1 review
2 helpful votes
August 8th, 2017

Perfect day 10 out of 10.

Tania is a wonderful caterer and a pleasure to have at any event.

Highly recommended.

Thumbnail of user lucyh20
Oneflare R. – Oneflare Rep

Hi Narreda, thank you so much for your positive comment, it means a lot to us at Oneflare. A great way to reward Tania for her service is to leave a review directly on her Oneflare profile: https://www.oneflare.com.au/designanddinecatering. She will certainly appreciate it!

Thumbnail of user peters792
1 review
0 helpful votes
September 19th, 2019

I had the pleasure recently to use Oneflare to find a quality painter to repaint my mothers unit. I found some excellent painters who cam around to review and quote on the job. Once we selected the right painter they finished the job on time, on budget and met our quality requirements.

Using Oneflare is easy, convent and a better way to find your trade needs. I highly recommend using Oneflare.

Thumbnail of user steveh1175
1 review
0 helpful votes
September 5th, 2019

Great service and follow up call, with a good result. I was called within 10 min of sending out an email by Mayank at Make My Website. We met the next day and decided to use there services three days latter so looking forward to working together.

Thumbnail of user ashm40
1 review
0 helpful votes
April 27th, 2020

We found 1300 On the move and there services to be really great value Thankyou for the quality and service you provided us.

Thumbnail of user guym94
1 review
0 helpful votes
August 31st, 2019

I moved cities 5 years ago, I got a new job, a new partner, even a new doctor, dentist and lawyer... I was set... Except I didn't have an accountant, that's fine I will find one and get that sorted at Tax time... which quite happily came and went again 5 times, yes FIVE times before I could overcome the overwhelming anxiety to even begin the look for an accountant. Then I find OneFlare, in literally less than it took to get to the next Ad break in Melrose Place - I had logged on, created my account and listed the job to find an accountant... Next minute the phone rings, 45 second conversation, then I'm having sipping lattee's with my new accountant in no time, collated the information, accountant did the rest - tax file claim submitted and I am one very happy (and compliant) citizen! - Thanks OneFlare, where have you been all my life?

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From the business

Since 2012 Oneflare has been connecting high-quality Australian businesses with the customers who need them. With over 300 categories, from plumbers and electricians to pet groomers and interior designers, Oneflare is where your to-do list gets done.

The Oneflare Group is Australia’s leading on-demand home services network and includes UrbanYou, TidyMe, Word Of Mouth, Weddings.com.au and Renovate Forum.

Company Representative

Thumbnail of user jessicad247
Jenny A.
Typically responds within 8 days

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