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Okpet.com has a rating of 2.9 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Okpet.com ranks 442nd among Pet Supply sites.
I have used this site for the past 10 months and I am so happy I found such a great site! For me I have not had any problems getting my dog's products in time. Maybe I am lucky - but their service has been great with me. My friend has been using this site for a few months now recently and she is pleased with the service too. If you can't afford the outrageous prices on pet meds visit this site, and you won't be upset :) :)
Ordered Frontline tick and flee for my dogs on March 27,2012. Just received product today on 4-25-12. Called customer service, they can't tell you where the shipment Is for 24 to 48 hrs. Told them to cancel order, they flatly refused. Do yourself a Favor and go to your local pet store instead of waiting a month to receive your Product from the UK.
The website itself is bland and they don't offer very much. I ordered two boxes of advantage for dogs on march 28th & it's April 13th & still wasn't in the mail today. The pricing is decent, but the shipping is entirely to slow. I will not order from here again for that reason alone.
I will never order from this site again they sent me frontline chioce instead of Frontline Plus I ordered... Dont accept the Choice it is a rip off. I returned the crap and I have not recieved the refund as of yet its been over a month... there website is gone and the phone # is busy all the time I think it is disconnected... go figure...
Well so far I'm no impressed. I ordered my product back on April 27th and still no product. I wish I would've found this site before ordering as I don't think I would've placed an order. I called customer service today and they did say the product was coming from the UK. Once I receive I will compare the packaging but I think I'll return the product anyway and try to get a refund. I live out in the country and I don't want to take a chance of my dogs getting fleas or ticks.
Still waiting for my Frontline that supposedly shipped out on June 28th. My confirmation email said it would take 8-12 days and that I wasn't able to cancel my order for any reason. The length of time it's going to take to get my purchase wasn't supplied before I ordered and now I find out that it's coming from the UK. I hope I haven't been ripped off!
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