OfficeEarth has a rating of 3.76 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. OfficeEarth ranks 45th among Business Services Other sites.
It all started with me not wanting to hand over my baby (my business) to some strangers to play with. The operator who answered my call made me feel i should give them a go with her friendly manner. Then my account manager helped me to set things up in ways I didn't even think of earlier. Now its working beautifully. I don't get many calls but each one is very important and i feel confident that I'm putting my best foot forward with OfficeEarth.
Very bad experience with this company whose claims about Their services are exaggerated. Getting calls handled to my clear instructions was a constant struggle, some customers were lost and refunds given because of situations caused by Office Earth operator errors or non-compliance. Office Earth management take no responsibility for operator incompetence or errors and refuse any recompense even when their mistakes are proven and admitted! Their billing system is questionable, queries are taken as an insult and if you are not satisfied they do not hesitate to imply that you are the cause of the problem. Their rates appear reasonable on the surface but with uncontrolled prolonged call handling they are substantially more expensive that their competitors.
I have used OfficeEarth for a couple of years now. It provides a 24/7 office messaging service for me. I like both the real-time messaging to me of calls that are received as well as the capacity to listen to the call, which provides significant additional information. Staff handling my inbound calls are professional and do a good job for me.
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Thank you Craig, for your vote of confidence and your continued support. We look forward to continue working with you.