• OctopusEnergy

Overview

OctopusEnergy has a rating of 2.8 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. OctopusEnergy ranks 48th among Home Appliances sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate OctopusEnergy?

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user paulam300
1 review
3 helpful votes
April 11th, 2019

I thoroughly recommend Octopus Energy.
They provide competitive rates that will save you money, they have no big price rises after the first year and no exit fees.

If you switch using the referral link below you will get £50.00 credit.
https://share.octopus.energy/ocean-owl-629
Just copy and paste
Feel free to share this link with anyone you wish whether you use it or not.

Octopus also provide excellent, efficient and quick customer service via phone, e mail and an easy to use/ navigate web site.
They have fully green credentials so good for everyone and the planet.
Octopus handled everything concerning my switch in a very professional, well managed and efficient process
They are also recommended by Which? And U switch.

Thumbnail of user elishevaabdelhak
2 reviews
0 helpful votes
May 25th, 2023

**This review should be viewed as pending, as they are playing up again, and I am not sure if this is just a mistake or part of the possibility of the general problem, hence I have downgraded my review pending their response**.
HI, i had formerly written a review regarding the difficult time/procedure etc. that I went through when coming iver from bulb to octopus, the system being absolute havoc, with no normal procedural process in place.
I must say however, they have changed.
They put in hard REAL QUALITY work in to fix all these issues, and are doing so on a constant basis.
It would seem to me that they are aiming up and doing exactly that!
I therefore add on a few stars and watch how things play out!
P.S. They really not only "showed" that they want to help, but ACTUALLY did so (unlike other companies!)

Tip for consumers:
Be very careful, don't get fooled and hooked by their intense 'only which? recommended for 7 years running' clickbait slogan.

Products used:
energy

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about OctopusEnergy?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OctopusEnergy?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business