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Octa

Overview

Octa has a rating of 4.6 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 2nd among Currency Trading sites.

service
19
value
20
shipping
2
returns
2
quality
18
This company responds to reviews on average within 1 day
+6
How would you rate Octa?
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India
1 review
0 helpful votes
Follow Ansar T.
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Very useful
April 19, 2024

Thank you very much for the very helpful wonderful commendable very prompt service

Date of experience: April 9, 2024
Octa R. Octa Rep
over a year old

Dear Ansar,

Thank you for the amazing review; it's always a pleasure to read reviews like yours. It motivates us to provide you with one of the best services possible. For the purpose of keeping our services in line with your expectations, we would like to know what your favourite feature at Octa is.

We recommend that you follow our social media platforms so that you stay updated with our latest news and promotions. Live chats and emails are available anytime, around the clock, should you require any further information or have any queries. We look forward to your response.

Kind regards,
Octa Rep.

Nigeria
1 review
0 helpful votes
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Awesome
April 20, 2024

Experience has been awesome so far. Hope it remains same or even better

Date of experience: April 10, 2024
Octa R. Octa Rep
over a year old

Dear PRINCEWILL,

Thank you ever so much for your kind words and positive feedback! We are thrilled to hear that your experience with us has been awesome thus far. Your satisfaction is of utmost importance to us, and we are fully committed to maintaining and even surpassing the level of service you have come to expect from us.

Rest assured, we are continuously striving to improve and innovate so that your experience with us only gets better with time. Your feedback serves as a great encouragement to our team, and we are genuinely grateful for your support. If there is anything at all we can do to further enhance your experience, please do not hesitate to contact us via live chat or by emailing us at support@octafx.com. We are here to ensure your continued satisfaction and look forward to serving you with excellence every step of the way.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
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Nice service
April 15, 2024

Good job great service nice customer service fast response

Date of experience: April 5, 2024
Octa R. Octa Rep
over a year old

Dear Hafez M.,

Thank you for your positive feedback and for recognizing the great service provided by Octa. We're delighted to hear that you've had a pleasant experience with our platform, including our fast and responsive customer service. Your satisfaction is our priority, and we're committed to maintaining excellent service standards. Don't forget to explore our Invite a Friend program and stay updated on our latest news and promotions through our social media platforms. If you have any further questions or need assistance, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
Follow Surender A.
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Best and Easy
April 14, 2024

Best forex according to my experience and easy to use

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Octa R. Octa Rep
over a year old

Dear Surender,

Thanks for sharing your positive feedback with us. We are thrilled to hear that you are satisfied with our services and that you find our trading platform easy to use. Your feedback motivates us to work harder to improve our services and provide an even better experience for our traders.

At Octa, we believe in continuous improvement and always look for ways to innovate and improve our services. In addition to our user-friendly platform, we offer a variety of educational resources to help traders improve their skills and knowledge. Our team of experts is always available to provide support and answer any questions. If there is anything else we can do for you, please do not hesitate to contact us at support@octafx.com. We are committed to providing the best possible service to our traders and will do our best to assist you.

Kind Regards,

Octa Rep.

India
1 review
0 helpful votes
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Best service
April 14, 2024

So far so good. It's improving everything on the app.

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Octa R. Octa Rep
over a year old

Dear Raja!

Thank you for the excellent review. It's an encouragement to read your precious reviews and we feel motivated to keep providing you with one of the best services possible. What is your favourite feature on Octa?

To keep you informed of our most recent news and offers, we request that you follow our social media platforms. If you need any further information or have any questions, you may contact us via live chat or email (support@octafx.com). We are available for you 24/7 and eagerly await your response.

Kind regards,

Octa Rep.

Indonesia
1 review
0 helpful votes
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Quick & Helpful
April 16, 2024

Every time i ask for help the staff very quick in response

Date of experience: April 6, 2024
Octa R. Octa Rep
over a year old

Dear Haryanto P,

Thank you for your positive feedback and for sharing your experience with our Octa Trading platform. We're thrilled to learn that you've found our customer support team to be prompt and attentive in addressing your inquiries. Ensuring your satisfaction is our top priority, and we remain dedicated to providing efficient and timely assistance to all our clients. Don't forget to explore our Invite a Friend program, where you can earn commissions by referring your friends to Octa.

To stay updated on our latest news and promotions, be sure to join our social media platforms. If you have any further questions or require assistance, please don't hesitate to contact us via live chat or email at support@octafx.com. We're here to support you every step of the way.

Kind regards,
Octa Rep.

South Africa
1 review
0 helpful votes
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One of the best broker I ever use
April 15, 2024

I have been using octafx over 3 year now everything on point

Date of experience: April 5, 2024
Octa R. Octa Rep
over a year old

Dear Bnga A.,

Thank you for your glowing review and for sharing your positive experience with our Octa Trading platform. We're delighted to hear that you've been satisfied with our services over the past three years and that everything has been on point for you. Your satisfaction is our priority, and we're committed to maintaining efficient withdrawal services and providing the best user experience possible. Don't forget to explore our Invite a Friend program to earn commissions by referring your friends to Octa.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions or need assistance, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

India
1 review
0 helpful votes
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Trading platform
April 15, 2024

Good trading platform. Deposit and withdrawals are instant.

Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2024
Octa R. Octa Rep
over a year old

Dear Jijo,

Thank you for appreciating our swift payment methods. We are delighted to know that you are enjoying our services. Your words of affirmation would be shared with the employees and the relevant teams to make their day, just as it made mine. May we know what is your favourite feature at Octa?

We recommend that you follow our social media platforms so that you may stay up to date on our most recent news and promotions. Live chats and email (support@octafx.com) are the two ways you may get in touch with us if you need any more details or have any queries. We are here for you around the clock and anxiously anticipate your response.

Kind regards,

Octa Rep.

India
1 review
0 helpful votes
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Great user interface
April 12, 2024

Nice to use this app.
Withdrawal is very fast
They give expert suggestions so u can trade easily.

Date of experience: April 2, 2024
Octa R. Octa Rep
over a year old

Dear Pachiyappan K.,

Thank you for your wonderful feedback and for sharing your positive experience with our Octa Trading platform. We're delighted to hear that you find our withdrawal process fast and efficient. Your satisfaction is our top priority, and we'll continue working hard to provide you with the best user experience possible. Don't forget to explore our Invite a Friend program to earn commissions by referring your friends to Octa.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

India
1 review
2 helpful votes
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Withdrawa isse
November 1, 2023

I am withdrawa requst submitted but not aproved actofx team so withdrawa process is very very deley so this platform is problems

Date of experience: November 1, 2023
Singapore
1 review
0 helpful votes
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Good
December 8, 2024
Updated review

Good good good good good good Good good good good good good good

Date of experience: November 28, 2024
Octa R. Octa Rep
5 months ago

Dear Elvin Ooi!

We greatly appreciate your kind and positive feedback! It truly warms our hearts to know you have had such a wonderful experience with us. Our team works tirelessly to ensure that we provide the highest level of service and offer only the finest quality gifts to all of our valued customers. Your satisfaction is our top priority, and hearing your thoughts reassures us that we are on the right path.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.


Good
December 8, 2024
Previous review

Good Good Good Good Good
Fast draw, easy to trade,
Trust in Singapore, Learn from Demo,

Date of experience: November 28, 2024
Ecuador
1 review
0 helpful votes
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Muy buena
June 16, 2024

Es muy importante que te sientas bien y
Total de esto me da una buena impresión de que las ganas de estudiar y las cosas que no son tan difíciles se puede

Date of experience: June 6, 2024
Octa R. Octa Rep
11 months ago

Dear Santiago Eduardo,

Thank you for sharing your thoughtful feedback with us. We are delighted to hear that you have had a positive overall impression of our services and that you feel encouraged to learn and explore trading with us. At Octa, we believe that a supportive and user-friendly environment is crucial for our clients' success and satisfaction. It is wonderful to know that our platform has contributed to making your trading journey enjoyable and manageable.

We are committed to providing a seamless and educational experience for all our traders. Your feedback is invaluable and motivates us to continue enhancing our services to better meet your needs. If you have any suggestions or specific areas where you feel we can improve, please do not hesitate to share them with us. We are always eager to listen to our clients and implement improvements based on your insights.

For any assistance or further inquiries, our customer support team is always available to help. You can reach us via live chat or by emailing us at support@octafx.com. We look forward to continuing to support your trading endeavors and ensuring a positive experience for you.

Kind regards,
Octa Rep.

VE
1 review
0 helpful votes
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Aplicación sería
August 14, 2024

Es muy importante que sea legal y seria para poder realizar los retiros

Date of experience: August 4, 2024
Octa R. Octa Rep
9 months ago

Dear Armando,

Thank you for your feedback. We understand the importance of legal and secure processes for making withdrawals. Thus, we exercise strict policies under our Customer Agreement.

At Octa, we prioritise the safety and legality of all financial transactions. We strictly adhere to global regulations and Anti-Money Laundering (AML) policies to ensure that your funds are secure and that all withdrawals are handled with the utmost seriousness and transparency.

If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Jupini J.
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Good and fast
April 28, 2024

Perkhidamatan amat baik dan pantas, mudah untuk diselenggarakan, mementingkan mutu dan kualiti perkhidmatan. Mampu memberi kepuasan maksimum kepada pengguna.

Date of experience: April 18, 2024
Octa R. Octa Rep
over a year old

Salam Sejahtera,

Terima kasih atas penarafan yang tinggi dan kerana berkongsi maklum balas anda dengan platform Dagangan Octa kami. Kami gembira mengetahui bahawa pelanggan kami mempunyai pengalaman yang baik menggunakan platform kami. Kami akan berusaha lebih keras untuk menyediakan pengalaman pengguna terbaik kepada pelanggan kami. Kami ingin memaklumkan bahawa anda boleh menyertai program "Jemput Rakan" kami di mana anda boleh mendapat komisen apabila rakan anda memulakan aktiviti dagangan dengan Octa.

Untuk terus mendapatkan berita dan promosi terkini kami, sila sertai platform media sosial kami. Anda boleh menghubungi kami melalui sembang langsung atau e-mel di support@octafx.com jika anda mempunyai sebarang soalan tambahan. Kami sentiasa sedia membantu anda.

Salam mesra,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Izamuddin M.
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Terbaik.
June 28, 2024

Pengalaman bersama octa adalah sesuatu yang amat berharga. Byk ilmu yang diperolehi setelah 4tahun bersama.

Date of experience: June 18, 2024
Octa R. Octa Rep
11 months ago

Salam Sejahtera Izamuddin,

Kami sangat gembira mendengar bahawa pengalaman anda bersama Octa selama 4 tahun adalah sesuatu yang amat berharga dan anda telah memperoleh banyak ilmu. Ulasan anda sangat bermakna bagi kami.

Kami akan terus berusaha untuk memberikan pengalaman pengguna yang terbaik kepada anda. Sekiranya terdapat sebarang pertanyaan, jangan teragak-agak untuk menghubungi kami di live chat atau emel ke support@octafx.com. Kami berbesar hati membantu anda.

Terima kasih sekali lagi atas ulasan anda dan kerana menjadi anggota berharga dalam komuniti perdagangan kami.

Salam hormat,
Octa Rep.

Thailand
1 review
0 helpful votes
Follow WAY LUN H.
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之前的客服人员处理问题时态度很懒散不负责任,但是现在已经有改变良好了再接再励。
现在已是科技非常发达的年代了但是公司的交易应用软件非常烂时常不是卡机就是无法登录导致常常交易亏损十分懊恼及愤怒,希望不要再出现这种低级的错误问题了。我用过其他公司的交易平台从没有发生过这种低级问题,所以希望你们OCTA公司能解决问题不然顾客不会再相信你们的公司了(诚信经营非常重要)

Date of experience: May 11, 2024
Octa R. Octa Rep
12 months ago

Dear Way Lun,

Thank you for sharing your feedback regarding your experience with the Octa Trading platform. We appreciate your honesty and constructive criticism. We understand the importance of providing a seamless trading experience, and we apologize for any inconvenience caused by technical issues you've encountered. Rest assured, we take your concerns seriously, and we are continuously working to improve our platform's performance to ensure a smoother trading experience for all our users.

We value your trust in us and are committed to addressing the issues you've raised to enhance our service quality. Additionally, we're glad to hear that you've noticed positive changes in our customer service, and we'll continue to strive for excellence in assisting our customers.

We encourage you to take advantage of our Invite a Friend program to earn commissions and stay updated on our latest news and promotions by joining our social media platforms. Should you have any further questions or require assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. Your satisfaction is our priority, and we're here to help you every step of the way.

Kind regards,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow Abdul Hakim B.
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Spread Halus
July 12, 2024

Baru sahaja deposit 30USD Hari sabtu, kini saya berjaya profit hampir 500USD Hari Ini Hari Selasa. Alhamdulillah rezeki ALLAH S.W.T bagi.

Date of experience: July 2, 2024
Octa R. Octa Rep
10 months ago

Salam Sejahtera Abdul Hakim,

Terima kasih kerana berkongsi pengalaman positif anda dengan Octa. Kami gembira mendengar bahawa anda berjaya mendapat keuntungan dan spread terapung (floating spread) yang kami tawarkan telah digunakan pada masa yang tepat, dan anda dapat memanfaatkan spread tipis untuk berdagang. Ini memberikan fleksibiliti kepada para pedagang berdasarkan keadaan pasaran.

Sekiranya anda memerlukan sebarang bantuan lanjut atau mempunyai sebarang pertanyaan, jangan ragu untuk menghubungi kami melalui live chat atau email di support@octafx.com. Pasukan kami sentiasa sedia membantu anda.

Terima kasih sekali lagi kerana memilih Octa. Kami berharap dapat terus memberikan perkhidmatan terbaik kepada anda.

Salam hormat,
Octa Rep.

AE
1 review
0 helpful votes
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Jabardast
July 22, 2024

Trading ka accha platform hai aapka.aap ki service bhi bahut acchi hai.aal good 👍

Date of experience: July 12, 2024
Octa R. Octa Rep
10 months ago

Dear Sanjay!

Aapke sakaratmak pratikriya ke liye bahut shukriya. Humari koshish rehti hai ki hum apne grahakon ko behtareen trading platform aur seva pradan kar saken. Agar aapko kabhi bhi kisi madad ki zaroorat ho ya koi sujhaav dena chahen, to kripya humein zaroor bataiye.

Aap humare social media platforms se judkar humari latest news aur promotions ke baare mein updated rahen. Agar aapke koi aur sawaal hain, to live chat ya email support@octafx.com ke zariye humse sampark karein. Hum aapki madad ke liye hamesha yahan hain.

Kind regard,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow suna m.
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GOOD AND EXCELLENT
June 9, 2024

Laju bertindak balas dengan setiap pertanyaan saya. Membantu menyelesaikan permasalahan saya hadapi. Terima kasih

Date of experience: May 30, 2024
Octa R. Octa Rep
11 months ago

Salam sejahtera Suna,

Terima kasih kerana telah memberikan kami penilaian yang tinggi serta berkongsi pengalaman anda. Kami gembira anda merasakan team kami laju bertindak balas dengan setiap pertanyaan dan membantu menyelesaikan permasalahan anda hadapi.

Sila ambil perhatian bahawa anda boleh belajar Forex secara berterusan dengan Octa dan menguasai kemahiran dagangan anda menggunakan sumber pendidikan yang kami sediakan. Jangan teragak-agak untuk melayari saluran YouTube kami untuk menonton Webinar dengan pedagang yang berpengalaman dan anda boleh sertai peraduan kami pada masa yang sama.

Salam hormat,
Octa Rep.

Malaysia
1 review
0 helpful votes
Follow NASRUL MIHAIMIN N.
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TERBAIK
August 12, 2024

DEPOSIT DAN WITHDRAW LAJU BERDESUP
HEBAT TERBAIK DAN MEMUASKAN

Date of experience: August 2, 2024
Octa R. Octa Rep
9 months ago

Salam Sejahtera Nasrul Mihaimin,

Terima kasih atas penilaian yang tinggi dan atas maklum balas anda terhadap platform Octa Trading kami. Kami gembira mengetahui bahawa pelanggan kami mempunyai pengalaman yang baik menggunakan platform kami. Kami akan berusaha lebih keras untuk memberikan pengalaman pengguna terbaik kepada pelanggan kami.

Kami ingin memaklumkan bahawa anda boleh menyertai program Jemput Rakan di mana anda boleh memperoleh komisen apabila rakan-rakan anda mula berdagang dengan Octa.

Untuk mengikuti berita dan promosi terkini kami, sila sertai platform media sosial kami. Anda boleh menghubungi kami melalui live chat atau email di support@octafx.com jika anda mempunyai sebarang pertanyaan tambahan. Kami sentiasa sedia membantu anda.

Salam hormat,
Octa Rep.