• OASAP

Overview

OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OASAP most frequently mention customer service, poor quality, and credit card problems. OASAP ranks 1931st among Women's Clothing sites.

  • Service
    24
  • Value
    23
  • Shipping
    26
  • Returns
    18
  • Quality
    22
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I sent an email to the customer service and their grammar was horrible.
How would you rate OASAP?
Top Positive Review

“Nice dress”

hailey W.
3/30/17

I love OASAP, Nice dress with affordable price. They are quite good at answering my questions. I took off 1 star due to their shipping is a bit slow.

Top Critical Review

“Scam”

Melissa D.
7/8/18

Bought two outfits. It took 3 weeks for them to arrive. They are terrible quality and do not fit. The small is too big and the medium is too small. It was IMPOSSIBLE to return and get a refund. No one ever responded to my many emails. There is no phone number to contact customer service. And the online chat for customer service is always offline. I feel like such a fool for wasting $50. I will always check websites before purchasing from them in the future.

Reviews (160)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37)
Thumbnail of user haileyw4
3 reviews
3 helpful votes
March 30th, 2017

I love OASAP, Nice dress with affordable price. They are quite good at answering my questions. I took off 1 star due to their shipping is a bit slow.

Thumbnail of user iaadharc
1 review
1 helpful vote
March 30th, 2019

We bought a sweater for my mother. Because of the winter season, when we are buying that sweater. We don't have any offer on it. Then my sister searched for the coupons it is available in saveplus store. We are happy now to use this coupon.

Thumbnail of user pamelam69
2 reviews
1 helpful vote
July 25th, 2016

I was hesitant to order from this site because of the reviews. I figured for the $34.99 dress that it was worth the risk. I messaged them the day I placed the order and told them it was for a wedding. They emailed me right back and shipped the dress the next day. I received the dress in less than 10 days. I also am a size 2-4 but ordered the medium and it fits really well.

Thumbnail of user myanab
1 review
0 helpful votes
March 29th, 2017

I purchased the Glamour Sweetheart Sequin Mermaid Long Prom Dress in the color Dark Claret. All though the shipping took over a month I expected that because it's being shipped from China. The quality of the dress was much higher than expected and was definitely a steal considering the low price. The only issues I had with the dress itself is that the color is not as true in real life as it is on their site. The dark red that I thought I got was much more on the brown side. Only appearing more true in lowlight. The bottom also wasn't as full as pictured. Other than that the sizing was accurate and the quality was quite good. Happy with my order

Thumbnail of user daphneb
3 reviews
13 helpful votes
February 15th, 2014

They have some really cute stuff! If you like stores like ruche, modcloth, forever 21 check this place out. Really cute indie jewelry and accessories! I also love their cute shoes!

Thumbnail of user mg27
3 reviews
6 helpful votes
March 24th, 2014

This site is great, especially for finding trendy pieces are an affordable price. The only caution that I would say is to definitely read the sizing, because sometimes when it comes to woven pieces or shoes they run small. But, all in all I have only had a sizing problem once and they corrected it within a month. Great fashion items! :)

Thumbnail of user juliep40
1 review
4 helpful votes
October 17th, 2015

Yes I ordered a pair of shoes and I love it! Got many complements I am happy! And it was my mistake ordering the size but now I know. Thank you OASAP for helping me and taking the time to call me too, I will be your loyal customer.

Thumbnail of user tintalles
1 review
10 helpful votes
April 8th, 2015

The dress is good, it feel comfortable and soft. It fits me well. I will wear it to my friend's wedding. But only thing I am not satisfied was the shipping, it took days waiting. Hope they could pay more attention to this part. I will come next time, but I will definitely buy it days earlier.

Thumbnail of user marinal5
1 review
4 helpful votes
August 8th, 2015

I have the dress yesterday and it's so good, gonna wear it back to school party!

Tip for consumers:
nice fabric, soft wear

Service
Value
Shipping
Returns
Quality
Thumbnail of user tintalles1
2 reviews
2 helpful votes
July 28th, 2015

Got the dress today, not bad, will buy again.

Thumbnail of user kurib
4 reviews
12 helpful votes
December 15th, 2013

I see a lot of negative reviews for Oasap, and let me just clarify something: it's coming from China. So when you pick the free shipping option, it's going to take a long time to get to your country! On every listing they provide their shipping options, and next to "Free shipping" it says there is a 5-7 day processing time and will arrive around 25 days after that. If you're going to be cheap with shipping, then you're going to get cheap shipping!

As for the quality, I've never had a problem with Oasap. I've purchased four items from their website and I've always been pretty satisfied, especially since their clothes are always so cheap. And if you're a curvy girl, they have up to XXXL sizes that are made for curves (I'm a 40"-30"-40" and the two dresses I purchased practically felt tailored, it was such a nice fit).

Thumbnail of user caitlinf1
2 reviews
2 helpful votes
December 28th, 2013

I am a regular Oasap customer and absolutely love them! I get excited for their new arrivals every week and even more excited for my purchases to arrive.

Thumbnail of user ladawnw
2 reviews
4 helpful votes
December 30th, 2013

Highly recommend this site, service is fast, clothes are great, Will be returning, P

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Order ASAP for women's clothes, dresses, shoes, Leggings, coats, bags, jeans, jewellery & accessories. Discover the latest high street fashion, street style online. Enjoy thousands of Oasap fashions and best service.

Company Representative

Thumbnail of user oasapf
OASAP F.

How do I know I can trust these reviews about OASAP?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OASAP?