- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
NYBox has a rating of 4.4 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NYBox most frequently mention customer service. NYBox ranks 15th among Mail Forwarding sites.
No critical highlights yet
I am a Member since November 2011 and i don't have any problem with them. In short words "they made me live inside USA". My account is standard and it's really low price but if you want more lowest price take Premium account some time i switch to Premium if my stuff is a lot. That makes $5 repack service fee to free. Fast shipping 4 days and my shipment front of my home. I recommend NYBox for all Saudis and other Arab countries.
They work with bad companies like Aramex which is cheaper but you get what you pay for. Aramex have not scanned my package for 5 days now but told Nybox that it will be shipped in the next flight which date is unknown. Aramex have not answered my mail as they do with others so i ask nybox to ask them when is supposed to be or return it so i can choose another more normal company. They refused since aramex told them its in transit even though its not even in the carrier system according to the track number. You cannot do minimum of asking your carrier when is the flight? Its real shame
They lost my 3 packages worth 2000$ each, and don't even reply back...
Just evrrytime we are sorry we will solve this issue and reply back, 2 weeks now and the issue is not fixed...
This company has no staff nsmes or msnager indicated, no quick response or chat, its like they are invisible... because they don't want any customer to know anything about them.
I don't reccomend any 1 to deal with them...
As you can in the photos attached a big difference between my package and the one I received.
Stay away... service very poor. Very poor.
At first they were good. Now the service is very bad and they do not answer any questions
DO NOT WORK WITH NYBOX AT ALL. THESE REVIEWS YOU SEE ARE FAKE. Upon receiving your item, Nybox will instantly close your account and ask that you provide 2 pictures (front and back) of your ID. Once you send them this ID, they will also ask for pictures of your credit card for 'Verification'. Exactly what they'd need to use your credit card whenever & wherever they want and the worst part about it is that you allowed them to! In their ToS they state that when using their service you accept that they are able to allow 3rd party services to charge your card.
They're currently holding my Google Pixel 2 and refusing to return it to the sender or release it to me, I will be contacting a Lawyer and beginning a lawsuit on Monday.
I've used many services similar to this one and this has to be the worst. Do not trust these people with your packages, try to look somewhere else - there are many with credible people handling them.
Over 500 dollars of property lost - with half $#*! excuses and no refund, over 156 Dollars of damage to other items and again - no response
Do not use.
I had two shipment one, used repacking options paid a huge total amount to ship them. One package arrives the second doesn't! I check my shipment history in NYbox site, it shows me that both were delivered! I contact them they tell me ''Sorry, we were not able to ship one of them, if you want it you have to pay 45$'' I mean I have to pay again for a separate shipping when I paid taxes and shipment amount for two in the first time! Why is it showing delivered for both packages! Why didn't anyone inform me that they cant deliver the second one and waited for me to contact them!?!?! Why was I charged for repacking if they wouldn't repack the packages! Why is the courier option available to me if they cant ship all my shipments?! Why is customer support so careless when they reply to my emails! If you are not from the US just be careful with them, they could screw up and then you are helpless because they just want you to pay pay pay! I am disappointed with their service its my first and last time to deal with them for sure.
ATTENTION: DO NOT WORK WITH NYBOX, YOU WILL LOSE EVERYTHING!
Stay away from nybox. They are scammers. My parcels have never been shipped, they do not answer the phone, or the e-mails. They stole products worth $ 1800 $ 250 worth of shipping. I made a complaint on https://www.ic3.gov. I hope they go to jail. CROOKS!
Beware scammers. They are dangerous
I am one of those several unlucky members of them who got robbed by them. They opened my package without my permission & stole my very expensive laptop.And when me & some other people tried to complain on their Facebook page here:- http://www.facebook.com/nybox, they deleted all the complaint posts & banned the members from posting on their Facebook page.
Gain trust and grow your business with customer reviews.
We will provide you with a New York City address that you can use to receive mail, packages and purchased items. Then control your virtual mailbox contents online. You can have your contents sent to you whenever and wherever. Also great as an expatriate mail forwarding service!
PERSONAL SHOPPING ASSISTANT
You are not sure where to buy a product you want? You couldn't decide which one to choose? You couldn't find what you are looking for? Our professional shopping assistants will gladly help you with your requests free of charge. Our members take advantage of getting items for less from more reliable stores by the help of our professional shopping guidance.
"BUY FOR ME" SERVICE
"Buy For Me" service to purchase from US retailers. With this service, we use our company credit card, company check, or PayPal account to pay for your merchandise. We then charge your credit card or you send us a wire transfer, check/money order for the purchase. Many of the sellers on popular auction sites like eBay won't accept credit cards. By using "Buy For Me" service, NYBox purchases the items for you. A 10% fee will apply ($10.00 minimum) on your purchases. For particularly large purchases (over $2,000.00) contact us for special pricing.
ONLINE AUCTION SERVICES
In addition to shopping from the USA, you can also sell your products in the United States. It is difficult for many people outside the USA to sell on USA online auctions. Use our services and experience to get top dollar for your items. Just send them to our New York warehouse and we will sell them for you. A 10% fee will apply ($10.00 minimum) on your sales. For particularly large sales (over $2,000.00) contact us for special pricing.
Since 2008 NYbox has been connecting shoppers around the world to the U.S. retail market.
With the guaranteed best rates in the industry, our company provides hassle-free shipping to shoppers buying from thousands of online U.S. merchants and shipping abroad. We currently ship to over 187 countries and have a membership of 100,000+ and growing.
Among the other services offered to our members are a “Buy For Me” option where we handle all purchasing; free 30-day storage and easy pick-up at our NYC warehouse, for those members who prefer to pick up their packages when traveling to NYC.
From registration to shipment, we have done our best to provide the simplest way of getting your packages delivered to your doorstep as soon as possible.
