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NorthAware has a rating of 2.7 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NorthAware most frequently mention customer service, smart parka, and tracking number problems. NorthAware ranks 90th among Jackets sites.
No positive highlights yet
Another level jacket. OMG i love it. I ordered online. Didn't expect it was so nice. It come with gloves, come with scarf, comes right before winter, make me cozy for my freezing Canada winter... The best part is it looks cute on me... great price as well. Not those cheap ones in the mall. More than my expectation. Definitely good buy.
I excitedly purchased one of their jackets since it seemed like an excellent product. Turned our the quality was much lower than expected and sizing was not great - have been trying for several weeks now to get a refund no luck. They give approval for your refund, take your product back, and then disappear. It's a pretty nice scam they're running here - I hope they get what deserve. Oh and good luck trying to get a response from them.
Originally I gave very bad review as I couldn't receive my jacket quite some time, but ultimately I have received my coat. They had problem with their fulfilment company, and the coats were stuck in custom clearance in Frankfurt quite a long time. Anyways, I think as they had big success and lots of backers in Kickstarter, they were overwhelmed by the incoming contacts. I don't know the current state of NorthAware, but surely it's not scam, and guys are really trying to help the customers, just you need to be patient. Coat itself is really nice quality.
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Home of Smart Parka |? First Winter Coat with Built-in Gloves, Scarf and more.? Raised $3.5 M on Kickstarter
Hello Ahmet,
Thank you for sharing your feedback. However, you and I both worked to a solution and you ended up receiving your coat, which clearly proves this is not a scam.