NoBroker

Scratched kitchen cabinets. Pathetic customer support. Not recommended at all. Worst service provider. Lacks transparency in customer support and followup. Not recommended.

My property was rented out two weeks ago, and the tenant has already paid the rent and deposit amount to NoBroker. For the past week, I have been following up with my relationship manager, Mr. Syed, but there has been no response from him. What is the purpose of assigning a relationship manager to every customer if they are not maintaining good relationships?

When we last spoke, Mr. Syed assured me that I would receive the money within 24 hours. However, almost a week has passed, and the money has still not been credited to my account. Why does NoBroker hold onto customers' money for so long? Are the 6% charges not sufficient? Are you trying to earn more interest by holding the owner's money?

Yesterday, Mr. Vinayak from customer service also sent an escalation email, but no one has addressed the issue.

If there is no response even after this, I will have to file a complaint against NoBroker.

"I recently purchased the Super Money back Plan NRI for flat sale from NoBroker. While I had high hopes for their social media marketing services, my experience has been disappointing."

Issue:
The promised Facebook marketing services fell short.
NoBroker's team only posted flat details on their Facebook page, with no paid advertisements.
As a result, I didn't receive any benefit from the Facebook post.

Expectations:
I expected paid advertisements to be part of the social media marketing services included in my package.

Escalation:
I reached out to the escalation team via email.
They responded and assured me that the issue would be resolved.
Unfortunately, the next day, they closed the concern without providing any solution.

Overall, my experience with NoBroker's social media marketing services has been unsatisfactory. I hope they address these issues promptly and improve their services for other customers."

Date of experience: May 29,2024

I went for No broker with lots of hype. They are very aggressive in selling services. So many calls until you booked by paying the token. Once done, thats all...:(

I have to write a long story how horrible these no broker services are, but I don't want to waste anymore time to them. But for the benefit of customers like me...

I booked a pack & move service. Paid the token. Waiting for the planned date. The work should be started by 9 AM. Nothing happens. No partner assigned. I started to follow up. No body respond. At 12 PM, they can't find partner to do the work.

Then the plan is post poned 3 days later. Again, no body appears on the rescheduled date. No broker guys started to say they can't find partner with the given cost & they can do only a basic packing not the committed premium packing.

I had no other option. I agreed. The partner came and asked extra money. The work started by 12 PM instead of 9 AM. Very unprofessional and rude guys were assigned. So many damages. Horrible experience...

Please don't believe the no broker services. Very unprofessional services for a premium cost. Prefer local service providers rather than using no broker. No broker ruin your plans without any regrets…

I have taken no broker relax plan which is costing around 4K+. After paying the money they don't even bother to call me once. Even they have hidden all tenants number who are interested on my property. No RM has been. Assigned even when I was chatting with the support person for refunding the money they just cut the char connection. Please don't take this kind of plan. They only want to make money without providing any service.

Their communicating partner Preeti was so unprofessional. She agreed upon the services and on the delivery date, she does not communicated those with the working partner Amit and half of the work was not done by them. Their team also went quite loud and refuse to do the services. I tried to contact the team and resolve the issue but they blocked my number.

One never suspects companies with such…
One never suspects companies with such an impressive website but beware. When u are an unsuspecting potential customer they promise you everything... and then you face reality. Booked them for a local moving job. Even bought insurance because we were assured there will be nothing to worry about. Local cargo company turns up.a small tempo instead of a truck. It got extended when they knew well enough society has rules that don't allow past 6pm. Had to ask to make exception. Anyway all in all the move ended at midnight with half the stuff just dumped on the floor. Extensive damage worth over 75k. Several months back n forth messages later 3.5k insurance claim and then even assurances stopped to " we appreciate your messages. The insurance claim is all you'll get" pls feel free to message us for anything else.

Not trust worthy. I am a owner who paid 6000 to avail CPMS service from NoBroker. I used to receive at least 5 calls everyday till the property is rented out which is OK for me. But the problem started after this. I havent received any amount from NoBroker towards advance or rent despite the tenant moved in 2 week ago. No one bothers to call back despite multiple email and call requests. I am in a fix now that I have provided my property to rent without any rent and advance collected. These guys are SCAMs so please dont fall for this. I dont want to share the Relationship manager name here respecting the privacy.

My experience went very bad which never happened before with other packer movers. I was completely exhausted and frustrated with the poor services. My pickup time was scheduled at 9 am. Automatically they switched the timing into 2pm and and pickup vendor came late around 2.30pm then they started packing the goods and in between they informed that after 5 pm, no entry in delhi because of this they are demanding double amount whatever i have paid. They were leave my half packed luggage by saying after no entry in delhi charges are double and i tried reaching out ot Customer care multiple times, no one was picking the call and not giving any proper response when they picked up pickup partner has gone and they left my half packed items at my doors only and didn't shifted the goods becauseof extra money. I have paid token amount to no broker that also not returned.

I have used their service to list my flat for sale. First - they don't understand timezone differences. They committee when selling plan that they have people in international timezones but that's a lie once plan is sold. They only work in IST - if you have overlap in IST you can talk to them else you are screwed. 2. They will mess up your property and do not take care of it. 3. Their job is to just sale it quickly and not on good price. So during listing/selling their plan they will tell you very high price. But in every few days they will request to keep losing price. Also god forbid if they give you a buyer - they will make life of both buyer and seller hell by bothering then to have quick transaction completion. Stay away with these guys - they don't deserve it.

Tried from various numbers free plan for new user and found almost 90% of the latest advt. Post for rent with lucrative pictures and rates were fake. The mobile number shared was of the person who didn't knew anything about the posted advt. The sales team were calling me for buying their rental plan which i was reluctant to buy. After seeing one advt. With lucrative pictures and offer i thought of trying paid rental plan as their sales team were calling literally every day forcing me to buy paid plan. I bought the plan and back to back 2 numbers i found was fake from the advt. Posted on same day and other one a day before. So again i had same experience as earlier. I contacted sales team and they were reluctant to help saying its non refundable plan as i asked for refund. Be cautious buying their plan.

Don't get cheated. Vishnu will keep calling u saying he is from Rajasthann he believes in this company and will ask u to make the payment n then no body will attend after payment is made u will daily get calls from sales department. Guys don't choose no broker. Amit agarwal us a fraud

NoBroker logistics and Movers and Packers are
Fraud.
I have booked shipment of House hold luggage from Pune to Hyderabad. Initially they charged decent cost. Once the movers and packers came to house they started making small boxes around 50. Which initial estimation was 38.
They have charged 1200/— per box extra. 12*1200 14,400 extra charges because of increased the box items.
I tried to connect NoBroker but they are taking Movers and Packers side only…
So completely I lost my money around 14,000/— extra. The reason for extra bags are not mentioned about small things Ike mugs, buckets,
Brooms etc…
Be careful while mentioning the items list…
Movers and packers charged extra 300/— for
Intercity passing charges.
So Don't go for NoBroker and Movers and Packers. Save your hard earned money…

NoBroker Packers and Mover service is typical example of an aggregator who has entered a bussiness without working solution.
NoBroker Does not Care: 64 items that was packed in Pune was stored in some storage place with rats! Rat urine is all over my things. Child Labor was used for moving my things from tempo to my house. Mental harassments by giving me 20 calls a day for the payment that was done 10 days back. I have been asked to fix and drink water from a water purifier that has rat urine!
Customers are important only till u get the money: I have been waiting for a call back for 3 days! NoBroker used to call me 5 days a day but after receiving all the money they are not there to help me in getting my insurance.

Don't believe the services offered by Nobroker for owner plans. I had availed this service for my 2 properties. Nobroker couldn't find the tenants in 60 days and neither it refunded the service amount as per agreement. IT'S A FRAUD
There's no option to rate ZERO, hence giving one star. It's the worst company, so dont get fooled

Self availed their Rental Agreement service, experience was a complete disaster. Agreement was not processed on time due to NB's unprofessional attitude. Repeated follow up with their Escalation Team results in a barrage of apologies, which actually means nothing as your case is stalled. The general response by email is "we are very sorry for the inconvenience, kindly bear with us". Self had paid for 2 original Notarised Agreements, however recd only one, which itself was late in the first place. Further follow up resulted in receiving the 2nd Agreement after another 4 days. Stay away from any of their paid sevices, if you wish to maintain a steady BP. They deserve a negative rating, if possible.

Booked premium package for movers and packers.
The guys sent by nobroker just started dumping all electronic and crockery items into the boxed without packing. We were told that the electronic items would be bubble wrapped and we should book premium package for that. 5 min into the packing they already broke a show case item.
Also they said they would send a AC technician to uninstall the AC. But some random guy who is packing boxes, said they will remove it themselves. We were charged extra for sending the AC technician.

I had used the premium services of NoBroker a couple of years back and found them to be good. This time though I have found them to be pathetic. I listed a couple of my properties for rent a couple of weeks back. To my surprise even after 2 weeks can see that it isn't visible on their site. I called them up every 2 days to enquire why it wasn't reflecting on the site and their response has been standard- our site is down and the problem will be rectified soon. Two weeks and their problems persist...shame on you NoBroker. From a reasonable company to a pathetic one. If a problem cannot be solved after two weeks, I guess its time to shut shop...Close down, your earlier loyal customers can move on to better providers

WORST Customer Service, WORST behavior, WORST OVERALL. I paid 25k for the end to end services as a house owner. They found a tenants and got the advance amount from them and handed over the keys without any paper works, like contract agreement, background verification checks, complexly breached the paper works process.

Tenants backed out and now NoBroker are not refunding tenants deposit! And also not repaying my amount!

Nobroker playing with both our money and it is been more than 10 days, putting me and tenants into a lot of stress, a lot of trouble a lot of inconveniences.

Don't use NoBroker for ever, Don't pay any money, if you pay, you are locked up! They don't pick up calls and not reply emails, 3rd rated company must be closed. Playing with the customers money! Not a happy customer.