Didnt buy anything on nina cloak because the items wouldnt be delivery. PLEASE DONT BUY ON NINA CLOAK

I give this company one star because zero isn't an option. This is my first time being a victim of a scam. Anyway, I ordered a few tops, and received them about 2 weeks later. These tops are cheaply made with acetate…the fabric used to line cheap coats. This isn't the fabric in the description describing the tops.
Besides this, they were poorly sewn and too small. There was no return label or instructions how to return within the packaging. I promptly emailed them for help and to their credit, they answered within a day. This was their answer:
- -Since the item you received does not fit, we suggest you keep the item and choose one option below so this issue can be solved.
Option 1. Instead of exchange, we will re-ship the same item & correct size to you with free shipping.
How does it work? - Keep item you received, then you need pay the item price for only $55 which means, we will give you a 40% discount. - No need to create new order, just transfer the 60% item price to the payment account that we will provide then we are the one who will re-issue your items.
Option 2. You can keep item and accept $30 voucher which you can use for your next purchase.
- Voucher is a kind of discount code that you can use for your next purchase. This is not refundable money. What would be the best option for you? Please let us know your thoughts.- -

Here's another email from them (below):

We're sad to hear that you're not satisfied with the previous offer which is $30 voucher. Before we provide return address, how about $27 partial refund as compensation?
Once you accept offer, you can now keep the item or give it to someone as a gift! Please let us know your option.

This emailing back and forth went on for days no matter how many times I requested them to PLEASE just email me a simple printable label and return instructions. Because of the speech, misused words in their many emails and the time of day they would always email me, it was obvious I was not dealing with a USA based company, even though the address on my package says "Vernon, California" which is a county in Los Angeles, in the Fashion District. Anyway, I don't expect to get a refund.

Again, to their credit, I finally got an address from them (below):

Here is the return address:

Receiver: Liu Rongfeng
Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town
City: Dongguan
State：Guangdong
Country: China
Zip Code: *******
Phone number: *******8707

Please do not forget to send us return receipt and tracking number after you returned parcel.
We need that details in order to track return parcel and to verify if we can apply for refund or no.

I answered via email explaining a receipt was not included in the package. And since this is a China based company, I'm assuming the out of pocket cost for me to return will be at least another $25.00-$35.00. And I doubt even if I returned using the above address (if it is in fact, legitimate), I still won't see my refund.
Pass the word around. If you see this company…. RUN!

I am obligated to update my review below. After one and one half months, both of the shirts my wife ordered did in fact arrive. I never did hear from them regarding the small one we received first--they simply sent a new one of the proper size along with the second one. After the first month when nothing had yet arrived, I contacted them for an update. This is the message I received back, which was the first red flag:______________________________
Purchase Order Plus
Thanks for contacting us at purchaseorderplus.com.
Our team is very busy developing the software to make Purchase Order Plus a reality.
In the meantime, feel free to let us know what futures you want most by taking our survey here.
You can stay up to date with our progress by signing up to our mailing list here.
Your feedback is important to us so we will get back to you as soon as we can.
Best
The Team at Purchase Order Plus_______________________________________

Naturally, saying that their site was not yet a reality was quite concerning. Also, as noted below, they never responded to my request to send the proper size shirt or cancel the order entirely after we finally received the first one, which came in the wrong size.

So, at this point I would say to shop with Ninacloak at your own risk. They are not a scam.____________________

My original review:

Ninacloak, a. K. a. Purchase Order Plus, a. K. a. Orderplus International Limited might not be a scam in the legal sense, but it is effectively what they are. My wife ordered two large blouses. Only one eventually arrived and it was a small. I sent a note requesting an exchange or return and they never responded. The other blouse never arrived.

DO NOT do business with this outfit, whatever their real name is.