website thubmnail of Nikon USA
How would you rate Nikon USA?
grey star
grey star
grey star
grey star
grey star
Sri Lanka
11 reviews
30 helpful votes
Follow Christina C.
Unfollow Christina C.
Send Message
Share Review
Report Review

Decent camera
April 19, 2018

I ordered a point and shoot camera. The image quality is reasonable.
I originally planned to buy a Canon camera but saw a nice deal on this.

Date of experience: April 19, 2017

Overview

The company's reputation is marred by significant customer service challenges, particularly regarding order fulfillment and support responsiveness. Many customers report delays in order confirmations and shipping, as well as receiving incorrect items, which complicates the return process. Complaints about unhelpful and inconsistent customer service interactions are prevalent, leading to frustration and dissatisfaction. However, some positive feedback highlights the quality of the products and the informative nature of the website. Overall, while the company offers valuable photographic resources, its service shortcomings detract from customer loyalty and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
6
value
4
shipping
3
returns
3
quality
4