Nike

Shop with you online is a nightmare, always send the wrong size of shoes.this is ridiculous and unbelievable

Bought a 3 pack of Nike underwear. One pair was poorly constructed- missed the fabric with the seam, so they wasn't usable. Called Nike customer service and they refused to do anything to fix their crappy product.

Nike is okay to look at but they disintegrate right before your eyes, seriously never wear more than 6 months weather you use a lot or hardly at all… they lose their structural integrity so quickly and this can lead to all kinds of injuries to Feet, Knees and Hips. They are not well made!

The First day wearing my new air force1 The front got a big creased in it, nike is making sneakers with cheap materials now, they don't care about customers satisfaction at all, they only care about money, worse places to. Customize shoe is Rip off the same shoe can 150 to change one color, Nike charge you double

I am writing to express my disappointment with the quality of the [Airforce 1- Invoice No- ******* & Complain no *******] that I purchased from at Phoenix' Mall Mumbai, Within just four months of purchasing these shoes, the sole has become significantly damaged, which is unacceptable for a product of this caliber. After submission all the details and shoes picture in help line, I got replied after 2 days that "we regret to inform you that the claim did not meet our claim eligibility guidelines" I kindly request that i need desired resolution, whether it's a replacement, repair, refund. This experience has left me dissatisfied and concerned about the durability and quality of your footwear. I believe it is low quality sole or manufacturing defects. But your company is giving excuses to me to avoid the replacement.
See how it is damaged within four months of purchasing? The nike brand and I have always held your products in high regard. However, this experience has left me dissatisfied and concerned about the durability and quality of your footwear. I believe it is low quality sole or manufacturing defects. But your company is giving excuses to me to avoid the replace or refund

Purchased Nike air 270. The air sole popped after a month. Sent them back to Nike for warranty and they denied. Absolutely despicable company, will be spending my families money at other athletic suppliers moving forward

Nike's military discount has deteriorated over the years. It started at 20%, then to 10% and now they created a policy to DENY it. For a company worth $151 BILLION, how could this discount affect profits? It reminds me of the BATE and SWITCH. You honor Veterans SOMETIMES!

Took our college student in to get new shoes at Famous Footwear during BOGO 1/2 off sale. Advertising signs hanging throughout the store with small print about exclusiuons. At checkout we are charged full price for both pair of Nike's. When questioning sales associate she started that Nike does not allowed their shoes to be included in that sale, which also includes the Nike owed Hey Dudes and Converse. Shame on Nike, your company doesn't profit enough to provide hardworking customers discounts. This is shameful on the company's part. Not to mention I'm sure those sales associates deal with so many angry customers after finding this out. If you don't want to be included then send them a large sign that proudly announces your brands are too good to be discounted.

Very disappointed former Nike customer

I know a female name LAKEISHA WARE IN Memphis who says she charges 60$ to get in Nike an brags on doing Hindu voodoo! She has missing teeth an is very $#*! type! She brags on selling y'all shoes to men in Memphis under price too an she also smokes weed an on percs

Imagine that Nike in Dubai is not willing to return or change my daughter sneakers that I bought for my daughter for Eid just because the maid threw the box. I mean, they have no objection to me throwing away sneakers worth 550 dirhams, just for the sake of a box.

I don't know how a famous company like Nike has a customer service that don't try to find solutions for customers only telling them the formula of the policy only super disappointed

I purchased a large amount of gift cards prior to Christmas as presents. The gift cards were used prior to Christmas by a scammer. I provided Nike with the receipt for the gift cards with numbers, they have told me that they expect law enforcement to find the scammer for Nike to consider giving us a credit. What responsibility does Nike have to either not sell gift cards or take measures to reduce how scammers can easily scam Nike gift cards? Apparently, none to Nike. The consumer is definitely NOT a priority to this company. Do not buy Nike!

If footlocker can give their customers a better chance of getting the most highly sorted after products then why can't Nike do the same for their customers? It leaves a bad taste in my mouth for sure every time I sit there waiting for ten am to hit the button just to get a message saying you didn't get em. I spend thousands of dollars on your products that are available to me and I feel like that should put me in front of the line. If it's going to be a thing where I have to keep going to the third-party sites paying two and three times as much to get the products I really want then I might as well just delete my SNKRS and Nike accounts and just buy fashion designers shoes from now on.

I bought some Jordan 1 og high from finish line for Christmas and the quality on them is horrible, I've been collecting Jordan's for 20 years and I think I'm done buying them completely now. Horrible

I am a middle-aged sneaker head. Some of my most memorable moments as a kid and young man have been opening those Jordan 4's, 5's and 6's. Those models are my gems. When I'm not rocking a pair of J's, I rock Air Max 1's and 90's, or Air Max slides.

I have had an affinity with Nike shoes since I was a child. My 3 decade long loyalty to Nike has been mostly rewarded….up until now.

I don't know what happened that manifested such a stark change in their behavior or policies toward their loyal customers, but I recently bought my daughter a nice pair of Jordan Flight sweats she was dying to get for Xmas. Well OnTac delivered the package to wrong house (no surprise there). When I found the house it was delivered to (based on the delivery photo), the package was gone.

I've had this happen once before a couple Christmases back. Nike was very supportive and made sure I got properly compensated. It was an unfortunate but relatively painless experience. I was pleased. When I called them today however, the agent was quite combative and was making accusations of a criminal intent, which caught me completely off guard and ended up offending me on a deep level. I was told that Nike will no longer offer me assistance with returns or refunds.

I'm appalled that a company would go to such great lengths to treat a valued customer of their's in this manner. I won't lie, it will be hard to separate myself from a company that has brought so much enjoyment to my life. But I can't see myself willingly spending anymore money at Nike.

While trying to purchase a pair of Nikes for my grandchild the website blocked my purchase. For no known reason. I called customer service and they couldn't work around it. Please understand I am not a child, have an excellent credit rating with nothing to justify this. An hour and a half later I still could not purchase these shoes for my grandchild. I was told zi would receive an email connecting me to the ability to purchase and never did. My grand daughter is heartbroken and I will never purchase a pair ok Nikes again

I'm out $68 in shipping charges.
I paid $30 for overnight shipping of 2 pairs of shoes for my son who was back from college. The morning they were to arrive I got a notice that they would not be delivered until at least 2 days later after he had already left to go back to school. I used the chat feature for customer service. They blamed their carrier, not my problem...I paid for a service that Nike didn't fulfill. Asked them to cancel order, no can do I was told but I could call the carrier myself if I wanted. Next suggestion, place an identical order and they will deliver next day and I can return the original order. You're kidding me right? They were supposed to refund the $30 in shipping but a week later, I've yet to see a credit. During the course of this chat, I had to endure stupid swoosh language and toward the end of the chat, which was over 30 minutes to be told they couldn't do anything, they started trying to sell me additional merchandise. Unbelievable.

Package finally arrives in a giant box too large for 2 pair of shoes. I had to pay $38 to return the shoes.

Is just bull. I'll never purchase anything from Nike again.

I will never buy anything Nike as long as I live!
Thanks to Dylan Mulvaney! Why would you have a mentally ill man modeling women's clothes? Go woke go broke!

Absolute garbage for the price. Shoes were so sloppy it was shameful, for $150. Glue in places it shouldn't be, and not in places it should be! They claimed they were remaking them and just refunded me and I never heard another thing. I would definitely say skip this company and try someone else. They also take weeks to arrive while they bounce around Asia. I county 7 countries before it ever even remotely started to come towards my section of the world. Strange. Sad. No thanks

I have never had a worst experience buying online in my life!
I paid with apple pay and the website did not read my apartment number on my delivery address. They shipped the item with the wrong address and I contacted them everyday since UPS says only the sender can update the address. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue.
Worst brand and customer service I've ever ver dealt with! Be aware before buying from them. They definitely do NOT care about their customers and just want your money!

Ordered pair of shoes and returned as it was unsatisfactory. Nike didn't refund shipping costs and withheld refunding taxes I paid. When I called they said the taxes will be refunded at a later date

I accidently somehow managed to do a double order of the exact same thing. The charge went threw twice. Being I have limited funds left for my kids christmas. I had enough to purchase these items once! The rest of the money I had was suppose to go to making sure our electric was paid! Now without that money because I have to wait up to 48hrs for a response and it could be too late we may end up with our electric shut off! What a Christmas joy it will be if we stuck not able to cook or enjoy Christmas! No consideration for us struggling single parents out here. Quicker support and response is needed as well as longer extended time to cancel orders! I will not be ordering from here for a while if at all anymore! In tears all morning! Thanks for the non support right now.

I loved Nikes since I first saw them forty plus years ago. I been a loyal and dedicated fan and customer four fifths of my life. I have purchased hundreds of pairs in my life and Jordan's, Nike and Converse for decades and am a vip customer at Nike.com. Today I bought a valentines gift card for my girl and she hated it. Five min later I called and got told I was s!&& out of luck forty years of loyalty and they couldn't refund my money no matter what I said to them. I'm beside myself with rage knowing I helped make these jerks rich being loyal to the point of exclusive to this company. I have spent 100s of thousands on these clothes only to be sniffed and made to choke down this gift card for 125 bucks. I'm so furious that I'm not even using it period I will never as long as I am alive. Forty years of spending here only to be told it don't matter j I will never use this brand again. Choking down the gidts

They always give you wrong information over the phone. I will not shop with them anymore. They don't know how to deal with clients.