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Nicotine River has a rating of 4.4 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nicotine River most frequently mention black friday, customer service, and free shipping. Nicotine River ranks 4th among Ecigarettes sites.
No positive highlights yet
Well packaged and timely delivery, especially considering it was ordered during the Black Friday sales weekend! I haven't tried the nicotine yet, so I can't review the actual product. The discounted price and free shipping made this deal too good to pass up. Hopefully I'll have the same positive opinion as many others as to the quality of NicRiver's nicotine.
Listen - if you want to know the REAL customer reviews, look at what their customers are saying on their FB posts and at e liquid recipe forums. They may have a great product, but you'll never know unless you actually get it. I placed an order 5 days ago now, and it's not shipped yet. Nothing from them. Zilch They have a severe issue getting orders out... and hundreds if not thousands of customers are feeling the pain...
Have had one error in one of my orders and they were quick to ammend it. Prices are decent. Nice variety of selection. Shipping time is absolute garbage.
I placed an order on the 3rd of January and it's the 11th and there are still processing my order. Holy crap I called the company and there telling me maybe they can have the 15 they will ship my order but that a maybe. Horrible business practices.
So was debating writing this. However I think its a fair review. I place a order on June 12. On June 12 I get a email saying it has shipped. On June 15 I see nothing has updated with USPS. I contact customer service and the responded quickly and said if it wasnt updated by Friday they would send me out a new one. Ok well Friday comes along and I get a email saying the will ship it out today. On Monday I get a email saying it finally shipped. A week after I ordered it. I call them at this point and they swear that they shipped both packages. Heres my problem. I got the 2nd package on Wednesday. Only took 2. Days to get to me. Never did receive first one. Still no tracking info updated. I feel lied to. I think they are in the middle of a move and didnt ship out my package and it took me calling them to get it shipped. But all they do is blame USPS. I will think long and hard before I order again from them.
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