NETELLER has a rating of 1.6 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about NETELLER most frequently mention customer service, bank account, and deposit money problems. NETELLER ranks 180th among Payment Processing sites.
Deposited money in account so that I could withdraw to 3rd party as 3rd party accepted deposits through Neteller, when it didn't work I tried to have funds returned to my bank. I sent multiple emails they requested documents, I sent documents and no response and no resolve. Issue has been resolved. The issue was my personal bank and not Neteller.
This company is just another scam they say all this stuff about on line shopping and stuff but it's BS they told me the service is not available in Canada, are you kidding don't use them and google should be held responsible for backing them.
This company is just another scam they say all this stuff about on line shopping and stuff but it's BS they told me the service is not available in Canada, are you kidding don't use them and google should be held responsible for backing them.
This service will block your access from whole your country and your money is gonna be gone. They already did that to many countries.
I deposited the money and in one second they blocked my account. Now they doesn't communicate They are normal, pure cheaters.
PLEASE AVOID!
Took money for a payment and then mysteriously said "address details do not match seconds later" Money gone from my account and marked as "pending" for weeks. Not gone to pay the bill and not in my account either! Just vanished into the Neteller cloud. Emailed customer care numerous times and no response. This is NOT. A serious company and I would not recommend you transferring any money here! AVOID
I have created my account in January.
Creating my account was smooth so I was convinced to deposit some money on my account.
I thought I could make a transaction with my money right after but lo and behold, i had to undergo a verification process first before i could withdraw my money!
They froze my account and charged 5 USD every month due to inactivity.
It slowly ate away my money which i couldn't even access!
This app doesn't even deserve a single star!
I have been an another victim of neteller. They restricted my account out of nowhere then when i message them that i would like to get my money off their app. They give me some bull$#*! excuse. Do not Use neteller this company is scamming people. Out of their own money. I'm still sending them message but they don't even bother replying. I am warning you guys save your money and don't use Neteller.
Tip for consumers:
Don't Use it. It's a scam
THEY SUCK, THEY STINK, THE WORST SERVICE, THEY SHOULD BE CLOSED. BASED ON ALL MY EXPERIENCE WITH THEM, I CAN SAY THAT THEY ARE THE WORST VIRTUAL WALLET, WITH SKRILL, THAT HAS EVER EXISTED
I deposited 100€ that I wanted to lay there. I logged in today and have 0€.
After contacting them, their answer is that they charged me 100€ for not providing my documents.
However they had all my documents when I charged the account with 100€.
Nowhere is written they will charge 100€. So to resume, I created an account and gave them 100€
They are scammers and thieves. DO NOT USE THEIR SERVICES!
After signing up for neteller to fund my olymph trade account, I deposited and didn't use all the money in my neteller account. After several months of inactivity, this company withdrew all my funds stating that it is Inactive account levy. I regretted ever signing up. My God will judge this guy's. They are criminals and fraudsters.
You just have made the mistake of your life depositing on neteller. I made the same mistake.
When i deposit it was no problem, but when i want to withdraw they ask me for verification, the sistem they use for scaning the documents is the worst when i need to scan the back of the document i tri for 3 houer but nothing. I have sent an email with all my documents and im waiting for response.
I had account many years, it was verified, everything was good, and suddenly they froze my account...
I send mail to support and they respond something with my identity is wrong? I tell them i can turn my webcam on and show any documents they want, but they dont want accept that. They just close account and take my money...
Very bad behaviour and support. I have no other word to say, but they are scamers.
After registered i try to verify the account before deposit, they say i dont need to verify. Then i deposit, they restricted my account, ask me to verify, i try to verify but failed. Today, i cant access my account.
If you want to use money transfer service, DO NOT DEPOSIT BEFORE YOU ARE FULLY VERIFIED with the service provider.
"TRY AGAIN" button = dummy button
I have been another victim of Neteller. They directly closed my account permanently. I had successfully verified my ID and also I was using their mobile App. But they directly closed my account permanently.
But the main problem is that They will not give me my money back, It's around 20$. I did just created my new account and due to some reason, I have deposited 20$ in my Neteller account.
Neteller should try to add their users not block them permanently.
Really Neteller is a scammer.
Tip for consumers:
Don't use Neteller. Use Skrill, I know both are same but the Skrill team members are really friendly and very helpful.
Products used:
Nothing,I had just created my account. And he banked my account forever. What's more, he didn't even give me money which was about 20$ I have deposited.
His year has been ups and down for crypto world. Whole lot of exit scam in the world of crypto
This year when I invested all my life savings with high expectation. I was disappointed because i was scammed all
With out the help of I would've been devastated all through. Well, learnt my lessons not to invest what you cant afford to lose. Thanks for helping me in retrieving my funds and bringing justice to these
They could give you tips on legitimate platform to invest with
Contact Assetrecoverynow.co
My image is below, made a deposit and the took all the amount in it, denied me access to my own account the took my money
Totally SCAM! It's unbelievable, they charged $150 from my account first and asked for Bank Statement to refund the rest of my $1837. First, they denied my statement and asked for an alternative one. I made a new bank account just to provide them with the alternative statement. After sending the new statement they said the refund request is denied and they can't refund me or provide any more information about it! Can you believe it? If you think I am lying, I can give you screenshots of everything. They have the right to terminate my account but they have no right to take my hard-earned money. Please use other payment processors but not Neteller.
Tip for consumers:
They can close your account anytime and never refund your money. They will say you have violated their terms and take all your money. Please use other payment processors. Once Neteller was good but they are completely scamming now.
Products used:
I used Neteller payment processor and lost 1937 USD which is a huge amount for me.
Terrible customer service no support. Charging for deposit and for windraws. Account gets temporarily blocked often. You can deposit when you want but my God when you want to windraw your money it takes you weeks with checking again documents you ve already sent and you need to argue getting your own money back besides the massive fees that they are taking anyway. No one gets back to you with anything. No words
I'm using neteller over 7 years. Neteller closed my account without any reason. I have 6422$ on my account. Neteller want to refund me from 2 months, but they didn't do it. Now they are saying there is no account using my email. I sent a ton of mail with screenshot of previous 10 transaction, neteller account ID, but they stopped giving me service. They are F*******king scammer
I had issues making a payment on my account for weeks so I contacted customer service for help. They were not only incompetent but they didnt't even try to engage and attempt to resolve my issue. All i was told was that my account was under internal restriction and that they couldnt do anything about it. Totally useless customer service.
Neteller is big scam bank, please safe your money with any good bank and don't use Neteller and they will block your account anytime without reason and they will not answer your mails and take your money as they did already with me, as you see in the attached picture they asked to take my money Crypto and they block the Crypto option in my account
AS SOON AS I WANTED TO WITHDRAW SOME MONEY ( BELOW THE LIMIT THEY MENTIONED) THEY RESTRICTED MY ACCOUNT
2 days after i wrote the above review, and messaged PokerStars that i will report them to the local authorities, i got an e-mail that my NETELLER account has been successfully approved. Well, strangely, 2 minutes before i got the approval for my account, i got another e-mail from NETELLER that my account verification has been rejected. I think... PokerStars owns NETELLER.
Neteller is a big cheat they deduct all my balance I just open account with them get it verified and after that make a deposit but when I tried to transfer fund firsts they did not proceed than they deduct all my funds such a poor support and cheat wallet.
I can proof that neteller is now scammer.
See my attachment. If blocked your account they will not refund your balance.
Neteller has blocked my account and for refund they ask documents. I have given my all documents in several times. Finally they accept my documents. Now they don't refund. See they attachment
They scam me my money they don't want me to withdrawal why mara because I money in my account scam. I want all people Nou that Neteller is scam company
If you are stupid like me and sent money in... Well you are never going to get them back... Just gave it up and move on
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