The company's reputation appears to be marred by significant concerns regarding transparency and customer service. Customers frequently express dissatisfaction with unexpected charges and a perceived lack of accountability, particularly regarding refund policies for unused services. While there may be positive aspects related to service offerings, the overwhelming sentiment indicates a need for improved communication and resolution processes. Addressing these issues could enhance customer trust and satisfaction, ultimately fostering a more reliable and positive brand image.
This summary is generated by AI, based on text from customer reviews
This site is miss leading and dishonest. My husband during the night used this website and was charged $8.90 but they then tacked on another $29.95. When we called them the would cancel this account but would not refund his money since he never used the website or the service.