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Nemo's Reef Reviews Summary
The company demonstrates a commitment to quality service in aquarium cleaning, with some customers noting satisfactory results when the service is performed. However, significant concerns arise regarding reliability and timeliness, as clients often experience delays and a lack of adherence to scheduled appointments. Additionally, instances of carelessness during service, such as leaving messes and damaging property, have led to frustration among customers. Overall, while the company shows potential in delivering effective cleaning, improvements in scheduling consistency and attention to detail are necessary to enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
IF you want them to come clean your aquarium they will do a good job IF AND WHEN THEY DECIDE AT THEIR CONVENIENCE TO SHOW UP ON THEIR SCHEDULE NOT YOURS. They let our fish DIE and DIDN'T CARE
Watch out for the mess they leave around the rest of your house aquarium area is spotless.
One of the guys left puddles of water downstairs on our hardwood floors one week. Same guy then the next service left wet spots (left side one step right side next step) on every step going to the second floor using 5 gallons buckets to carry water to my wife's aquarium.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members