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The Neat Company

How would you rate The Neat Company?
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California
4 reviews
8 helpful votes
Follow Harold S.
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I really enjoy using the neat scanner and the interface is very easy to use. The grids for business cards, receipts and documents is much easier to use than your typical HP or Dell scanner. The only complaint I have is that they make you use their own cloud services. I would give this a 5 star if they would use dropbox or box.com instead of cloud services at neat.com.

Date of experience: February 2, 2014
California
1 review
1 helpful vote
Follow Dan Z.
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I have seen the informercials for neat scanners and they seem like a rip off compared to the cheaper scanners by hp or other companies. Then I saw a friend use his neat scanner and it was so much easier to use. I think it is the software that sets this scanner apart from the rest and the cloud storage of all of your documents. The only drawback seems to be that neat scanners do not have a direct link to dropbox and they make you use their own cloud storage.

Date of experience: February 28, 2014
Illinois
1 review
1 helpful vote
Follow mark v.
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Unethical POS company
November 21, 2022

I have used neat for many years. At first it was a very program and I had little complaints, however, as they have progressed (oxymoron pertaining to this company) the program has gotten steadily worse. I have only kept up with it as I have so much documentation already stored in the program. One of the things that makes this company so unethical is that it is impossible to actually reach or talk to a person. In short they suck. I have chosen not to continue with them because I spend more time filling in missing information from my scans. Now I cannot get to my information that I have previously scanned and paid for. Companies like this don't bode well for the future if the future is to be web based. If anybody knows of a class action lawsuit against them I would love to join it.

Date of experience: November 21, 2022