website thubmnail of Nayax
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California
1 review
0 helpful votes
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Nayax is the worst
June 10, 2023

I am writing to file a complaint against Nayax for their lack of assistance in resolving an issue with my credit card reader. I have been experiencing multiple problems with my credit card reader, which is not functioning properly. Every time I touch the touchpad, it does not work correctly. Similarly, every time I put in my chip, it does not work correctly either. Due to these issues, I have been losing money on a daily basis and my customers are extremely unhappy with the situation.

In addition to this, I have reached out to Nayax for help and support in resolving this issue but have not received any response for 2-3 months. As a result, not only have I lost significant amounts of money, but I have also not received any payouts.

I urge Nayax to take immediate action and provide me with technical support to rectify this issue. I look forward to hearing from Nayax as soon as possible and resolving this matter at the earliest.

+7
Date of experience: June 10, 2023