I am writing to file a complaint against Nayax for their lack of assistance in resolving an issue with my credit card reader. I have been experiencing multiple problems with my credit card reader, which is not functioning properly. Every time I touch the touchpad, it does not work correctly. Similarly, every time I put in my chip, it does not work correctly either. Due to these issues, I have been losing money on a daily basis and my customers are extremely unhappy with the situation.
In addition to this, I have reached out to Nayax for help and support in resolving this issue but have not received any response for 2-3 months. As a result, not only have I lost significant amounts of money, but I have also not received any payouts.
I urge Nayax to take immediate action and provide me with technical support to rectify this issue. I look forward to hearing from Nayax as soon as possible and resolving this matter at the earliest.