NameHero

Everything seems straight forward and it's easy to use. And it provide all the useful tools. I also like that they have an affordable rate.

Happy it was a breeze without difficult inputs. I did not need advance talent to be able to process the order.

I changed to namehero because the server response was too slow with hostgator. My web page loads faster now. It is true that the change has not be awesome but it has been good enough.

I followed Ryan's reseller 101 hosting tutorial and it was helpful, although all the options have changed since he created the tutorial meaning it was a little conflicting with the information I had already been provided.

It also took me a few attempts to get to the review and checkout page with the order details present. But after contacting your support desk and clearing my cache, it helped.

Had to ask chat if the dedicated ip was a monthly price. Same with the Website Builder for $8.00. Didn't see length of time while purchasing.

Your Youtube videos were very informative. After watching several, we decided to go with Name Hero. My wife and I are very excited about partnering with you as we start our first Web Design/Computer Repair business!

It was straight forward but I dont like to support pin thing, please state clearly that the user must choose a 4 digit pin. The way its currently described sounds like I need to obtain it from some unknown place. Potential sale blocker.

good... but still a lil insecure about the features of your services... tutorials still too advance for me

I worked with a web developer. He handled everything. I heard no complaints on his end, and I've worked with name hero in the past with no issues whatsoever

pricing is good but confusing. Only found out about "biennial" after ordering. Had to Google "biennial" to make sure it didn't mean 6 months LOL.

I am happy to be on board with NameHero and to begin my new journey as a web design and hosting company. Thank you for the opportunity. (April 04, 2012)

After being a customer for several weeks I found with NameHero, as I found previously with Google, that I do not like using Wordpress. It is unmanageable for me.

Ryan Gray and his team provided outstanding service and support, but nevertheless, I am reluctantly going to close my account.

I prefer to use Drupal as a CMS and have opened an account with a company recommended by Drupal.

I will take as much time as is required to learn Drupal, and set up an individual website, and take as much time as is required to become a competent web designer using Drupal before I open up a web design and web host reseller account with the new company.

For everyone who is comfortable working with WordPress, Drupal or Joomla, I would highly recommend NameHero as a web host / web host reseller. I don't think it is possible to find superior service anywhere else. Ryan and his team are truly dedicated to the success of their clients.

Sam Post, 30 Apr. 2018.

Clear about current price and future prices, would recommend option to change plan term length in edit area when trying to decide on the best option for the customer. Additionally, add on prices aren't clearly marked if it's a yearly or monthly additional cost.

For a newbie (like me) some check-in options can be a little confusing. Specifically related to the domain options when getting a new web hosting.

Correct service, improvements are to be made at the level of the support service. I never get my site up and running Each time I ask a question they do not take the time to understand. For example when I create a new account in WHM my private name server does not appear. When creates a new Wordpress site the system is not set to mail me my login details, I never get my Cpanel connexion details etc

I needed some help and I used your youtube channel and it helped a lot. Took me a day an a half to decide which from so many out there and I chose you guys. I'll recommend you guys anytime

My service with NameHero is great. Support team is very helpful! :) I would highly recommend, if you're looking for a high quality and fast VPS

Im having so many questions. I would be nice to have someone to chat with to clarify some questions during my shopping

Little confusing with the add ons. Are they one time or monthly. Looks like they are monthly charges.

I had to multiply to see the final biannual cost; it would have been nice to see the math done for me.

I run a small tech company and set up websites for my customers. I would like to be able to sign them up with MY email address for the initial setup, but can't because my email address has already been used. I don't want to become a reseller account, so this is the only frustrating part about this experience.

Be honest about your monthly versus annual pricing up front and not just during the check-out process.

Smooth and easy. Did not give 5 stars because there was no purchase summary on final checkout page.

I find the shopping cart super easy.

I would have liked that in the same shopping cart, request the additional 2 ips for my own dns.

Hopefully everything works 100%. Thank you,

the only hitch was that i expected to be helped personally with the process by chat, but was referred back to website to find info for myself... found it after a few minutes, then went smooth