• Namastetics

Namastetics

Overview

Namastetics has a rating of 3.1 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Namastetics most frequently mention customer service, and fusion leggings. Namastetics ranks 5th among Yoga sites.

  • Service
    17
  • Value
    18
  • Shipping
    18
  • Returns
    15
  • Quality
    17

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
2
See all photos

What reviewers want you to know

Positive highlights

  • I ordered from Namastetics last week, customer service team was very responsive and king throughout the entire process.

Critical highlights

No critical highlights yet

How would you rate Namastetics?
Top Positive Review

“I'm a regular customer of namastetics”

Mia C.
3/13/18

I'm a regular customer of namastetics and I find that their customer service is always excellent. I ordered some leggings the other day that turned out to be faulty and they were quick to replace them for me. Their team always go above and beyond when trying to help you which is really nice considering so many other customer service teams give you every excuse under the sun and make everything seem your fault. Thank you :)

Top Critical Review

“Order never received and no response”

Chrystal H.
12/22/23

I purchased items and was charged $147 but my order never arrived. I've reached out 5 times via email on their page and sent a direct email with my receipt and order number but I have not received anything. They haven't even had the courtesy of responding to give an update. They just took my money. Beware of this clothing company and site.

Reviews (146)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (42)
Thumbnail of user miac32
1 review
2 helpful votes
March 13th, 2018

I'm a regular customer of namastetics and I find that their customer service is always excellent. I ordered some leggings the other day that turned out to be faulty and they were quick to replace them for me.

Their team always go above and beyond when trying to help you which is really nice considering so many other customer service teams give you every excuse under the sun and make everything seem your fault.

Thank you :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamies287
1 review
0 helpful votes
January 1st, 2019

This is literally my new favorite place to shop! They always have a promo code availble, the price is WAY better than lulu (like HALF THE PRICE), shipping is so fast (under a week) and the customer service is so nice and helpful! They send shipping labels for returns and store credit never expires. They are so helpful when suggesting sizing. In love <3

Thumbnail of user elizabeths493
1 review
0 helpful votes
January 1st, 2019

I just got the wrap around top and it's so cute! It fits so perfectly and I love how it can be styled so many ways. I also don't know what people are talking about with customer service, they were so good and easy to work with. I had paid for rush shipping and it arrived a day late, so I emailed info and they refunded me the shipping I paid and gave me a promo code! It was awesome!

They offer store credit or exchanges which is pretty normal for online stores, so it seems like the upset people aren't reading the return policy before ordering, easy fix.

I was so happy with the top and the customer service- keep it up!

Thumbnail of user cassandrae8
1 review
1 helpful vote
March 8th, 2018

I love their essentials line! I've only worn them about 3 times now but so far so good. I have pretty noticeable cellulite on my back legs and you would never know with these.

Thumbnail of user ashleym396
1 review
1 helpful vote
January 1st, 2019

I ordered a pair of pants for my daughter and they were sadly a little too small. I emailed customer service to exchange them and it was so easy! They sent me a return label via email and sent the new size to me! It was SO easy and the new pair fit her perfectly <3 so happy!

Thumbnail of user natashaj28
1 review
0 helpful votes
May 11th, 2018

So first of all the fusion leggings are super good quality, they feel like they should cost twice as much as they do. The black fusions are totally 'squat proof' and incredibly comfortable soft fabric. The bottom half leg warmer material is incredibly comfortable and soft as well. I love these pants. I also have a pair of the pink fusions, I did get a size up for those thinking they might be a little more see through being lighter colored. I don't know what a small would have looked like, but the mediums are perfect and not even a tiny bit see through. Love these and have already ordered more.

On top of that, the customer service is incredible. I ordered myself a couple pairs only to find out the next day that my husband had bought me some as an early birthday gift. I reached out to Namastetics to see if I could cancel, and not only did they respond within 24 hours over the weekend, but they cancelled my order right away as well. Five stars for my new favorite company!

Thumbnail of user elenas68
1 review
0 helpful votes
March 31st, 2018

I love supporting brands from my hometown in Canada. Thankfully, Namastetics did not disappoint my overly high expectations! :) Great products and fabulous customer service. I will most definitely be supporting my fellow northerners :): )

Thumbnail of user samanthad83
1 review
1 helpful vote
March 8th, 2018

LOVE these! I bought these in the same size that I wear in the Align pant- a size 4. A few things I love about these pants:
1. They're not see through at all on me 2. They stay in place and do not stretch out throughout workouts. 3. They make the booty and legs look AMAZING! 4. Added bonus- I get so many compliments when I wear them!

Thumbnail of user jenniferd375
1 review
0 helpful votes
May 27th, 2018

One of my favourite online shopping sites. The clothes are to size. Every time I order for last minute events they seem to pull through. Love Namastetics, highly recommend to anyone up for a banging look at a good price.

Thumbnail of user alexish49
1 review
0 helpful votes
March 9th, 2018

Amazing customer service from the namastetics email team. I got a quick response and my issue dealt with quickly and hassle-free

Thumbnail of user theresah174
1 review
0 helpful votes
December 10th, 2018

I got the wander pants and they arrived within the 4-8 day time line, made of cotton as described AND fit perfectly! They were a little short as a 7/8 but I already wore them to a hot yoga class and they held up! Great value for $42!

Thumbnail of user sarahn105
1 review
0 helpful votes
February 28th, 2018

Best website for yoga pants! Love it! I love everything about this company and their products. Get quality products without the premium price!

Thumbnail of user ericad37
2 reviews
0 helpful votes
March 8th, 2018

Namastetics has been absolutely wonderful, after ordering and receiving several products from them including their Fusion Leggings, Radiance Bra, and Essential Leggings I am in love!
The quality of the merchandise is amazing.
I received a quick and professional response when I inquired about the status of my order!

Thumbnail of user jaimineh
1 review
0 helpful votes
March 31st, 2018

Good customer service and great clothing! Erika, in particular, was very helpful and made sure any issues I had were taken care of.

Thumbnail of user christinej106
1 review
0 helpful votes
November 24th, 2018

I ordered the wander pants and received them in under a week! They're soft, comfortable, and true to the image on the site. So happy with my purchase!

Thumbnail of user britneyf4
1 review
0 helpful votes
January 29th, 2018

Instantly the Fusion Leggings are my go to. Comfy and the fit is flattering, lighter colours do show through with dark underwear, but overall love this product.

Thumbnail of user hannahg46
1 review
0 helpful votes
April 19th, 2018

Just received my first order. The purchase process was easy and the items arrived in less than a week.

Thumbnail of user elizabethm692
1 review
0 helpful votes
December 10th, 2018

I just received my Cyber Monday order of the new jete joggers. They're amazing! They're a little longer than the wander pants which is the only issue I had with my original purchase of the wander. But these pants are so flattering and comfortable. I wore them with a cute sweater to run errands lol. I love them!

Thumbnail of user chanteller3
1 review
0 helpful votes
April 19th, 2018

I have been very pleased with all of my previous orders from Namastetics, their products are amazing and they're always a pleasure to talk to! :): )

Thumbnail of user samanthak49
1 review
0 helpful votes
March 31st, 2018

Loved the material of the items when I first tried it on. They all fit perfectly. Also, the delivery was very fast (three days to the US). I will definitely be ordering from Namastetics again!

Thumbnail of user alyssaa29
1 review
0 helpful votes
December 10th, 2018

I placed an order over Black Friday and just got my genie pants! They're so comfortable and look just like the photos. They're light and easy to move in. I love that the waist doesn't have an elastic so they sit really flat on my stomach.

Thumbnail of user amandac197
1 review
1 helpful vote
August 3rd, 2017

I have ordered from Namastetics twice now. I have purchased a couple of workout bras as well as a couple of pairs of leggings. Love the quality, super comfortable and I get SO many compliments at the gym! (thank you! Lol) I did speak with customer service the second time ordering as I had accidentally ordered the wrong size and needed to exchange. They were quick to get back to me and wonderful to deal with too!

Thank you!

Thumbnail of user kimp165
1 review
0 helpful votes
March 31st, 2018

Purchased two pairs of leggings from namastetics. The website was great easy to navigate. The Leggings were delivered very quickly (Two Days) and to make things better the delivery was free.
I would highly recommend Namastetics to anyone looking for high-quality yoga apparel.

Thumbnail of user aliciat24
1 review
0 helpful votes
March 8th, 2018

Namastetics leggings are really great... I got them in white and they are thick enough (double layer), so they wouldn't show imperfections but still look sexy and flattering.
Thicker than other brands, it feels like this fabric will be more durable.

Thumbnail of user chelseac34
1 review
0 helpful votes
September 20th, 2017

Because of the cheaper price, I was expecting these to be of lesser quality than my $100+ leg warmer legging, but I actually like these a lot more than its more expensive comparative. It is a truer medium and sits higher on my wait. It doesn't slide down and though it is ever so slightly see-through, I think it's because it's such a light fabric. I'll probably be ordering these in another color soon.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Offering premium quality yogawear without the premium price. Buy from our collection of Yoga Pants, Yoga Leggings, Yoga Bra, Yoga Tops, Yoga Capris & more

Company Representative

Thumbnail of user erikab32
Shane P.
Typically does not respond to reviews

How do I know I can trust these reviews about Namastetics?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Namastetics?