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NailPolishCanada

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Overview

NailPolishCanada has a rating of 4.5 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NailPolishCanada most frequently mention customer service, and free shipping. NailPolishCanada ranks 5th among Nails sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

  • The true test of customer service is dealing with mistakes.

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How would you rate NailPolishCanada?
Top Positive Review

“Great prices”

Heather M.
6/23/20

Found my regular brand of hair dye here and a bit cheaper than I'm used to. Shipping was fast despite a slight Covid19 related delay. Free expedited shipping with I think $25 or $35 order. 10/10 will order again.

Top Critical Review

“OPI deluted nail lacquer”

Nadia A.
9/10/20

I am a big fan of OPI nail polishes, I ordered 3 from this site and it is not a real OPI lacquer. It is very diluted so you need to apply 3-4 layers at least, plus it has dull/matte finish, while the color is not supposed to and it started to peal off next day, which never happens with OPI. Only cheap nail polish behaves like this. Very dissapointed and feel like I was cheated.

Reviews (20)

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customer service (5)
Thumbnail of user nadiaa68
Nadia A.
1 review
0 helpful votes
“OPI deluted nail lacquer”
September 10th, 2020

I am a big fan of OPI nail polishes, I ordered 3 from this site and it is not a real OPI lacquer. It is very diluted so you need to apply 3-4 layers at least, plus it has dull/matte finish, while the color is not supposed to and it started to peal off next day, which never happens with OPI. Only cheap nail polish behaves like this. Very dissapointed and feel like I was cheated.

Helpful  (0)
Thank you
Thumbnail of user nicoleg51
Nicole G. – NailPolishCanada Rep

Hi Nadia,

I'm very sorry to hear that and for the disappointment. We only sell authentic OPI nail polishes and purchase from a Canadian OPI supplier. The only polishes that should be behaving like that would be the true neons. They go on matte and peal without the right topcoat. If you email our customer service (service@nailpolishcanada.com) they'll help you out right away and make sure this gets sorted.

Thanks so much,
Nicole

Thumbnail of user hannahb143
Hannah B.
1 review
3 helpful votes
“Wrong Order”
February 1st, 2019

So I went online and found that nailpolishcanada carries Sigma brushes. I ordered my brush and when it arrived, it was the wrong order. I was quite upset. I don't know what to expect the next time I order from here. Still love the website though.

Helpful  (3)
Thank you
Thumbnail of user nicoleg51
Nicole G. – NailPolishCanada Rep

I'm so sorry about this error. Was customer service able to help resolve this and send you the correct item? If not, could you let me know your order number and I'll take care of this for you.

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From the business

NailPolishCanada.com is a Canadian online store offering the widest variety in nail polish, haircare, skincare, and cosmetics. We focus on providing Canadians with fast, free shipping. Most orders ship next day. Shipping is free on all orders over...

Company Representative

Thumbnail of user nicoleg51
Nicole G.

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